Sliders, burger and fries were very good. No complaints with the food, service on the other hand needed improvement. The gentleman taking our order was not very friendly nor was the gentleman cooking. The tables, floor and restroom could have used a better cleaning.
Jonathan Chang
This place is aiiiiiite. 4/5 stars for the burgers. I got the chef special, the Wagyu & mushroom. The other burger is the works. Not bad.On the hand, The place could be cleaner. Vibe is cool.
erika paredes
Workers are very rude and lazy, this is my second time i go with my brother, but every time we go, the people who are working are very rude. They act like if people are asking for free food. The food is not good at all, but it doesn’t matter, the service they give is what matter in every Bussinesss.
Brian Martin
My great likes of this BGR:March is St. Pats month, and that means putting a reuben on a burger and calling it special. Of course it is special, it proves the correct garnish for a burger is more meat and the best of another sandwich.Too bad they only offer it in March, else I'd give the place 5 stars.Next up, the tots. I'm old, and when I wasn't, TPTB gave out tots and commanded I like them. So I did. And BGR kindly recreates that receding memory for me, with the bonus of the tots actually being hot when served.Also on the old track is the decor/ music/vibe they go for. As an actual Cold War kid, this simulacrum of Reaganistic nostalgia is fun for me in the brief dose associated with eating there. It additionally amuses me to watch the staff suffer working in the endless way back machine ~ apropos for Reagan's gang come to think of it.The parking is better than for the one in Bethesda. The service is better than at the one in Germantown.
Floyd Roberts
Some of the best burgers I ever had around here. Make sure to get the caramelized onions with your toppings. The staff is very nice and efficient at there job. It's usually the same cook around this time. Thank you. Will definitely be a returning customer.
Charles Elek
Terrible experience. Both my burger and my girlfriends was undercooked. The placed smelled like weed which ruined the burger that was already RAW. Didn’t finish the food. Overpriced. $35 wasted.
MOE Saadi
Vibe and location: amazing location within the Washingtonian shopping area , tight outside of the theatre / entertainment, once you get inside burger joint you will notice how clean and organized it is.Quality of service and food: the service at the time of our visit was amazing, we went there around 7:00 pm on a Saturday night and it happened to be rather busy yet controlled , and Shelby did Ana amazing job taking the order and it wasn’t too long after we received it: nice, warm, tasty and all to our likings.We had :Mushroom Swiss burgerWaugh beef burgerKids tendersKids hotdog
Maggie S.
Burgers are great. Freshly made and delicious. Love that they have sweet potato fries and tater tots!
George Nicholas
Workers are very rude and lazy. It was 7pm, 1 hour before closing, and my friends and I were told the workers didn’t want to work anymore. We tried waiting to see if they would let us in, and they started taunting us. Can’t forget the ugly griller waving sausages at us. Low life’s ?
Emanuel Terfie
The negatives:The two employees working were very rude. No customer service skills at all.The positive:Food was delicious. Cooked well. I’d come back only because the food was good
The food was delicious and plentiful. All of the pre-teens with me loved it, as did I. My daughter’s birthday is tomorrow (December 19th). She was so excited to go there.
Carley M.
I eat bgr in bethesda all the time. And i was annoyed on the app there was no cheddar and i had to get white american. But let me tell you everything was perfect and so good i wish i had twice as much. Food tasted so fresh and so good!
Jennifer Hall
I love eating at BGR!! The food is amazing and the staff is very friendly, however the man that works the register needs customer service training. He never greets me or looks me in the eye. No thank you or really no speaking at all. He was drinking a drink with no mask on the other day and today his mask was pulled down and he’s rubbing his face constantly. It’s disgusting and makes me not want to eat there. I’m not trying to get anyone in trouble, however some training on hygiene and customer service would be excellent!
Bridget Moynihan
The worst burger I’ve ever had and the “garlic Parmesan fries” are ?. The dude COVERED the fries in literal garlic bits. They were in my car for a total of 10 minutes and 2 days later my car STILL smells awful ?. I couldn’t even eat them. The burger bun was so sweet it tasted like a Hawaiian roll and the meat/toppings had no flavor whatsoever. I took two bites and felt like I was eating nothing. Do not go here. It smells good from the outside but don’t be fooled.
Lupita S.
My boyfriend and I have been coming here for 7 years+ and WOW we love it so much! It's definitely our favorite burger plac!
Sliders, burger and fries were very good. No complaints with the food, service on the other hand needed improvement. The gentleman taking our order was not very friendly nor was the gentleman cooking. The tables, floor and restroom could have used a better cleaning.
This place is aiiiiiite. 4/5 stars for the burgers. I got the chef special, the Wagyu & mushroom. The other burger is the works. Not bad.On the hand, The place could be cleaner. Vibe is cool.
Workers are very rude and lazy, this is my second time i go with my brother, but every time we go, the people who are working are very rude. They act like if people are asking for free food. The food is not good at all, but it doesn’t matter, the service they give is what matter in every Bussinesss.
My great likes of this BGR:March is St. Pats month, and that means putting a reuben on a burger and calling it special. Of course it is special, it proves the correct garnish for a burger is more meat and the best of another sandwich.Too bad they only offer it in March, else I'd give the place 5 stars.Next up, the tots. I'm old, and when I wasn't, TPTB gave out tots and commanded I like them. So I did. And BGR kindly recreates that receding memory for me, with the bonus of the tots actually being hot when served.Also on the old track is the decor/ music/vibe they go for. As an actual Cold War kid, this simulacrum of Reaganistic nostalgia is fun for me in the brief dose associated with eating there. It additionally amuses me to watch the staff suffer working in the endless way back machine ~ apropos for Reagan's gang come to think of it.The parking is better than for the one in Bethesda. The service is better than at the one in Germantown.
Some of the best burgers I ever had around here. Make sure to get the caramelized onions with your toppings. The staff is very nice and efficient at there job. It's usually the same cook around this time. Thank you. Will definitely be a returning customer.
Terrible experience. Both my burger and my girlfriends was undercooked. The placed smelled like weed which ruined the burger that was already RAW. Didn’t finish the food. Overpriced. $35 wasted.
Vibe and location: amazing location within the Washingtonian shopping area , tight outside of the theatre / entertainment, once you get inside burger joint you will notice how clean and organized it is.Quality of service and food: the service at the time of our visit was amazing, we went there around 7:00 pm on a Saturday night and it happened to be rather busy yet controlled , and Shelby did Ana amazing job taking the order and it wasn’t too long after we received it: nice, warm, tasty and all to our likings.We had :Mushroom Swiss burgerWaugh beef burgerKids tendersKids hotdog
Burgers are great. Freshly made and delicious. Love that they have sweet potato fries and tater tots!
Workers are very rude and lazy. It was 7pm, 1 hour before closing, and my friends and I were told the workers didn’t want to work anymore. We tried waiting to see if they would let us in, and they started taunting us. Can’t forget the ugly griller waving sausages at us. Low life’s ?
The negatives:The two employees working were very rude. No customer service skills at all.The positive:Food was delicious. Cooked well. I’d come back only because the food was good
Restaurantji Recommends
The food was delicious and plentiful. All of the pre-teens with me loved it, as did I. My daughter’s birthday is tomorrow (December 19th). She was so excited to go there.
I eat bgr in bethesda all the time. And i was annoyed on the app there was no cheddar and i had to get white american. But let me tell you everything was perfect and so good i wish i had twice as much. Food tasted so fresh and so good!
I love eating at BGR!! The food is amazing and the staff is very friendly, however the man that works the register needs customer service training. He never greets me or looks me in the eye. No thank you or really no speaking at all. He was drinking a drink with no mask on the other day and today his mask was pulled down and he’s rubbing his face constantly. It’s disgusting and makes me not want to eat there. I’m not trying to get anyone in trouble, however some training on hygiene and customer service would be excellent!
The worst burger I’ve ever had and the “garlic Parmesan fries” are ?. The dude COVERED the fries in literal garlic bits. They were in my car for a total of 10 minutes and 2 days later my car STILL smells awful ?. I couldn’t even eat them. The burger bun was so sweet it tasted like a Hawaiian roll and the meat/toppings had no flavor whatsoever. I took two bites and felt like I was eating nothing. Do not go here. It smells good from the outside but don’t be fooled.
My boyfriend and I have been coming here for 7 years+ and WOW we love it so much! It's definitely our favorite burger plac!