I just visited this store with a coupon for a free coffee that I received from the Red Cross for donating blood. The coupon reads that it's good for stores in the greater Baltimore area, metropolitan DC, northern VA and Souther Md. I was told by a manager that the coupon wasn't good for this store, in Montgomery County, Md., which to me is clearly part of the metro DC area. I didn't make a fuss, it's just a cup of coffee, but I'm writing the review because the manager clearly didn't want to give out a $2 cut of coffee. I'm sure the coupon was good, but even if it wasn't, they could have taken it for some goodwill. Make of this what you will.
Service: 1
Ayela Khan
I went there today dec 29 3pm and wanted to order a drink, the kid who works there, short chubby guy with short hair, kept saying they didnt have the drinks i wanted and said the machine was broken when it was actually working because they were making drinks for others. This kid had a real attitude problem and was being very rude for no apparent reason made hateful comments. I wanted to report him to his supervisor but there was no one to be found there never is. Wouldnt come here if i were you!
Atmosphere: 1
Food: 1
Service: 1
Safiya Abdulrehman
Very rude staff with nasty argumentative behavior! They were busy discussing ordering their dinner from Chipotle instead of making customer’s drink correctly! Latte milk warmed up in a paper cup instead of correctly done in a steel cup. Asking Customer to leave while I was waiting on my paid drink. Definitely report this location to health department!
Atmosphere: 1
Food: 1
Service: 1
Renée
I applied there & got the interview everything went well and I got offered a job on the spot.Next time I come in the manager had some type of mixup where someone else texted her that they were no longer interested in the job and she thought it was me when it was not. Anyways I did my training for a few hours, expecting to come back that week. I texted her asking when I’ll be on the schedule, got no response, texted the following day, no response.Called the store, they said she was not working that day, called again the next day, same thing. So I texted her again…still no response. So she basically ghosted me and I also never got paid for the training I did.This was the Dunkin’ at the Darnestown, Gaithersburg location the manager was the woman with lots of tattoos.
Anna Campbell
Good location, but it always missing ingredients for almost any drink. Donuts are stale, and they run out of certain ones through out the day. I wish this place improve its selection.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bagel with Cream Cheese, Donuts, Bagels
Customer
The night crew guy was taking the trash out and was about to do my order, sandwich, with the same gloves. I had to tell him to change it, extremely nasty. The coffee tastes old, like it's been sitting it the whole day. Everything's was nasty. Asked for a decaf latte and he used the same coffe for all our drinks (not decaf). Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Heather B
I love that this is one of the Dunkin/Baskin Robbins stores. We come here for both their ice cream and donuts. However, I have a few issues with this location. It smells a bit like a bathroom as soon as you walk in. Lately they have been out of the lemonade both times I tried to order it. They also have rung me up incorrectly several times which I foolishly didn't notice until I was already home. Get a receipt and check it carefully before you leave!
Atmosphere: 3
Food: 5
Service: 3
Strider Hiryu
This location must be run by Jamaicans, because every time I come here, they tell me "We no av dat"
Atmosphere: 1
Food: 1
Service: 1
Nathan Sims
Normal Dunkin but the service is horrible
Atmosphere: 4
Food: 4
Service: 1
J T
Arrive at 8:30 pm and no donuts. It’s Friday night so the staff is all about closing up early. They just lost a loyal customer family.
Staff was polite. Not the cleanest outside but I don't think it was their fault.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Donuts
Isa
the first time me and my boyfriend came here, he asked for a frozen caramel blast… which is on the menu. the girl had no idea what he was talking about and asked if he wanted caramel ice cream. he specified that he wanted the drink. she was still so confused that he didn’t end up getting a drink. the we go today- and i ask for an iced coffee with cold foam and mocha. it was ready fast, but it tasted HORRIBLE. this is my go-to drink and i get it at every dunkin location and it tastes the same. why did it taste like TEA? i have no idea how or why it tasted like tea, but i swear there was no coffee in it. my boyfriend took a sip to make sure i wasn’t crazy, and he also said it tasted like tea. im not sure what’s going on with this location but their employees aren’t trained on basic menu items and whatever ingredients they’re selling might be old or expired. genuinely won’t ever come here again.
TL H
Last weekend, I bought 1/2 dz at this Darnestown location and they barely have any donuts left. I would say only 30% left in the trays. They said they weren’t making anymore and it was around 10:30am. I grabbed what was available and it was dry and small in size.Today I ordered on the app and chose Quince Orchard location! Wow, what a huge difference. They were fast and they had ALL of the classic donuts and the trays were 90% full. Take the extra drive if you have to. Quince Orchard DD is the place to go.
Recommended dishes: Donuts
denna momeni
We went in to sit down to chill and have something to drink but there were two young employees working there on a Friday afternoon. They did not say welcome or hi or anything. Or acknowledge someone walk-in to the register to order something. We wanted to order a ‘cappuccino blast with caramel’ one of the girls said “Oh we don’t have caramel”. she did not say “oh sorry we don’t have caramel” She had an attitude in her voice. We ended up to get different drinks. We wanted to sit down, It was only 4 o’clock in the afternoon. The guy who was working there told us that we could not sit down even though i’ve been to this location before, I’ve always liked it and we were allowed to sit down. When I asked “are you closed” and if something changed here because we couldn’t sit down he said “it’s always been like that”. So when I asked the young lady who was not really friendly she told us “oh just flip the chair and sit by the door” She did not tell us “oh sorry looks like there was a misunderstanding” or “the guy didn’t know you can sit”. All the chairs were up on the table. Overall the experience just ruined my afternoon time to relax.
Dennis Mallon
They ask if you want cream and sugar then randomly give you how much they think normal or extra is without asking you.And it varies even from the same employee one day extra in an extra large cup is 9/9 or 6/6 or 4/4 .This was the last time they will ever get my business again
I just visited this store with a coupon for a free coffee that I received from the Red Cross for donating blood. The coupon reads that it's good for stores in the greater Baltimore area, metropolitan DC, northern VA and Souther Md. I was told by a manager that the coupon wasn't good for this store, in Montgomery County, Md., which to me is clearly part of the metro DC area. I didn't make a fuss, it's just a cup of coffee, but I'm writing the review because the manager clearly didn't want to give out a $2 cut of coffee. I'm sure the coupon was good, but even if it wasn't, they could have taken it for some goodwill. Make of this what you will.
Service: 1
I went there today dec 29 3pm and wanted to order a drink, the kid who works there, short chubby guy with short hair, kept saying they didnt have the drinks i wanted and said the machine was broken when it was actually working because they were making drinks for others. This kid had a real attitude problem and was being very rude for no apparent reason made hateful comments. I wanted to report him to his supervisor but there was no one to be found there never is. Wouldnt come here if i were you!
Atmosphere: 1
Food: 1
Service: 1
Very rude staff with nasty argumentative behavior! They were busy discussing ordering their dinner from Chipotle instead of making customer’s drink correctly! Latte milk warmed up in a paper cup instead of correctly done in a steel cup. Asking Customer to leave while I was waiting on my paid drink. Definitely report this location to health department!
Atmosphere: 1
Food: 1
Service: 1
I applied there & got the interview everything went well and I got offered a job on the spot.Next time I come in the manager had some type of mixup where someone else texted her that they were no longer interested in the job and she thought it was me when it was not. Anyways I did my training for a few hours, expecting to come back that week. I texted her asking when I’ll be on the schedule, got no response, texted the following day, no response.Called the store, they said she was not working that day, called again the next day, same thing. So I texted her again…still no response. So she basically ghosted me and I also never got paid for the training I did.This was the Dunkin’ at the Darnestown, Gaithersburg location the manager was the woman with lots of tattoos.
Good location, but it always missing ingredients for almost any drink. Donuts are stale, and they run out of certain ones through out the day. I wish this place improve its selection.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bagel with Cream Cheese, Donuts, Bagels
The night crew guy was taking the trash out and was about to do my order, sandwich, with the same gloves. I had to tell him to change it, extremely nasty. The coffee tastes old, like it's been sitting it the whole day. Everything's was nasty. Asked for a decaf latte and he used the same coffe for all our drinks (not decaf). Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
I love that this is one of the Dunkin/Baskin Robbins stores. We come here for both their ice cream and donuts. However, I have a few issues with this location. It smells a bit like a bathroom as soon as you walk in. Lately they have been out of the lemonade both times I tried to order it. They also have rung me up incorrectly several times which I foolishly didn't notice until I was already home. Get a receipt and check it carefully before you leave!
Atmosphere: 3
Food: 5
Service: 3
This location must be run by Jamaicans, because every time I come here, they tell me "We no av dat"
Atmosphere: 1
Food: 1
Service: 1
Normal Dunkin but the service is horrible
Atmosphere: 4
Food: 4
Service: 1
Arrive at 8:30 pm and no donuts. It’s Friday night so the staff is all about closing up early. They just lost a loyal customer family.
Service: 1
Restaurantji Recommends
Staff was polite. Not the cleanest outside but I don't think it was their fault.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Donuts
the first time me and my boyfriend came here, he asked for a frozen caramel blast… which is on the menu. the girl had no idea what he was talking about and asked if he wanted caramel ice cream. he specified that he wanted the drink. she was still so confused that he didn’t end up getting a drink. the we go today- and i ask for an iced coffee with cold foam and mocha. it was ready fast, but it tasted HORRIBLE. this is my go-to drink and i get it at every dunkin location and it tastes the same. why did it taste like TEA? i have no idea how or why it tasted like tea, but i swear there was no coffee in it. my boyfriend took a sip to make sure i wasn’t crazy, and he also said it tasted like tea. im not sure what’s going on with this location but their employees aren’t trained on basic menu items and whatever ingredients they’re selling might be old or expired. genuinely won’t ever come here again.
Last weekend, I bought 1/2 dz at this Darnestown location and they barely have any donuts left. I would say only 30% left in the trays. They said they weren’t making anymore and it was around 10:30am. I grabbed what was available and it was dry and small in size.Today I ordered on the app and chose Quince Orchard location! Wow, what a huge difference. They were fast and they had ALL of the classic donuts and the trays were 90% full. Take the extra drive if you have to. Quince Orchard DD is the place to go.
Recommended dishes: Donuts
We went in to sit down to chill and have something to drink but there were two young employees working there on a Friday afternoon. They did not say welcome or hi or anything. Or acknowledge someone walk-in to the register to order something. We wanted to order a ‘cappuccino blast with caramel’ one of the girls said “Oh we don’t have caramel”. she did not say “oh sorry we don’t have caramel” She had an attitude in her voice. We ended up to get different drinks. We wanted to sit down, It was only 4 o’clock in the afternoon. The guy who was working there told us that we could not sit down even though i’ve been to this location before, I’ve always liked it and we were allowed to sit down. When I asked “are you closed” and if something changed here because we couldn’t sit down he said “it’s always been like that”. So when I asked the young lady who was not really friendly she told us “oh just flip the chair and sit by the door” She did not tell us “oh sorry looks like there was a misunderstanding” or “the guy didn’t know you can sit”. All the chairs were up on the table. Overall the experience just ruined my afternoon time to relax.
They ask if you want cream and sugar then randomly give you how much they think normal or extra is without asking you.And it varies even from the same employee one day extra in an extra large cup is 9/9 or 6/6 or 4/4 .This was the last time they will ever get my business again