All time favorite bagel place!! The honey almond cream cheese is my favorite! Also try the coldbrew shakes, they are soooo good!!
Steven F.
The food is fine. However the staff is complaining openly open poor management. This specific place needs the one guy back at work they used to have. He was hard working and knows customer service. These youngn's they have up in here now work on too many orders at the same time. It's a mess over there.
asiya t.
I used to come here has a kid and came recently, love this place. I always get a simple Asiago Cheese Witt salmon cream cheese. Best bagels on the planet
LJ Ellerson
2 stars because sandwiches were good, but the customer service was truly lacking. Before my receipt could even print out, the girl at the register was back on her cellphone. No attempt to even hide it. The ceilings look like they have black mold growing on them. One of the menu panels was falling off the wall. They nearly forgot my macchiato as well. I'm not sure what happened to mgmt here..
Beverly Noffsinger
We ordered the Brunch Box for pickup. It was ready on time and the family enjoyed every bite!
Alison Jordan
There is a great selection of Bagels to choose from and cream cheese flavors too. And a nice lunch menu. At this point, indoor dining is not available. One can order and take it to go. Whether through the app ahead of time or in person.
sina daniels
Bad customer service. First of all we had to wait a long time to get our orders. There were 3 employees and I don't know what 2 of them were doing while the other one got the costumer orders and made the bagels. They also forgot to make our coffees and once they finally were made they got them wrong. They handed over the hot coffees and didn't have any hand covers to carry them left. They did not apologize nor seem to care. I was excited to go there this weekend because usually I have a better experience, but I don't think I'll come back to this location.
Jacob Gilbert
1 customer in the restaurant, had to wait 20 minutes for my order. Staff acts like they do not care about anyone or anything. Worst Einstein Bagels in the world. Y’all have one job, it’s to make a bagel, don’t be rude about it.
fay fay
The absolute worst place I have ordered from;I waited for 30 minutes inside for an order. After finally receiving the bagel, it wasn't what I ordered. I will never go back again.
John D.
Everything about this place is Unprofessional. The employees are absured. They could careless about the customers. Manager claims the wait is always 45mins on Sundays.........when you say something they ask if you want a pastry to make up for it uhhhh No thanks.
If I can give the place a zero star i would. I waited for 20 minutes and then the manager came up and ask what I ordered. She then say oh they ran out of the item. I asked them why they didn't tell me when I ordered and she said oh there were too any people there (which was not true). She tried to blame me for my wait when I was getting agitated she pulled oh why are you getting upset at us.... asked for my refund and left. The young man who helped me was kind but the manager or whoever she was is awful. Never stepping into this place again.
Nelson Aguilar
By far the worst experience I’ve had in a Einstein Bagels. The personal has a terrible attitude and they make it seem like they are doing the customers a favor. My order was completely wrong and I was missing a Farmhouse bagel. I also ordered two eggs and they only gave me one egg per farm house sandwich. Avoid this place at all cost. Lady walked in asking for an online order and they just looked at her and never responded. The employees just looked at each other and one of them stated ( I’m only doing in house orders!!) (we got set up today). Terrible customer service, terrible attitude. As a business owner I would fire these employees on the spot.
Christian Corpuz
Just commenting for today's experience...STAY AWAY from this place today. You have been warned. Just today though, maybe tomorrow is different
Terrance F.
Went in for breakfast. It took so long I left with lunch. If you're in a rush forget it don't go here. A complete waste of time.
Jacqueline S.
I used to come here a lot, but unfortunately this location has really gone downhill. There used to be a manager here (DJ, I think?) Who was really great and the place always seemed to run well when he was around. I haven't seen him in awhile, and I haven't had a positive experience here in awhile. They are frequently out of stuff (which is fine, it happens!), but they let you order items they are out of, and then do not alert you to it until you've waited around for your food for a long time and inquired as to why it's taking so long. Also, they don't follow directions well (lightly toasted apparently = blackened) and things happen very slowly (a new genre - slow casual!). It's unfortunate - I hope they get it together.
All time favorite bagel place!! The honey almond cream cheese is my favorite! Also try the coldbrew shakes, they are soooo good!!
The food is fine. However the staff is complaining openly open poor management. This specific place needs the one guy back at work they used to have. He was hard working and knows customer service. These youngn's they have up in here now work on too many orders at the same time. It's a mess over there.
I used to come here has a kid and came recently, love this place. I always get a simple Asiago Cheese Witt salmon cream cheese. Best bagels on the planet
2 stars because sandwiches were good, but the customer service was truly lacking. Before my receipt could even print out, the girl at the register was back on her cellphone. No attempt to even hide it. The ceilings look like they have black mold growing on them. One of the menu panels was falling off the wall. They nearly forgot my macchiato as well. I'm not sure what happened to mgmt here..
We ordered the Brunch Box for pickup. It was ready on time and the family enjoyed every bite!
There is a great selection of Bagels to choose from and cream cheese flavors too. And a nice lunch menu. At this point, indoor dining is not available. One can order and take it to go. Whether through the app ahead of time or in person.
Bad customer service. First of all we had to wait a long time to get our orders. There were 3 employees and I don't know what 2 of them were doing while the other one got the costumer orders and made the bagels. They also forgot to make our coffees and once they finally were made they got them wrong. They handed over the hot coffees and didn't have any hand covers to carry them left. They did not apologize nor seem to care. I was excited to go there this weekend because usually I have a better experience, but I don't think I'll come back to this location.
1 customer in the restaurant, had to wait 20 minutes for my order. Staff acts like they do not care about anyone or anything. Worst Einstein Bagels in the world. Y’all have one job, it’s to make a bagel, don’t be rude about it.
The absolute worst place I have ordered from;I waited for 30 minutes inside for an order. After finally receiving the bagel, it wasn't what I ordered. I will never go back again.
Everything about this place is Unprofessional. The employees are absured. They could careless about the customers. Manager claims the wait is always 45mins on Sundays.........when you say something they ask if you want a pastry to make up for it uhhhh No thanks.
Restaurantji Recommends
If I can give the place a zero star i would. I waited for 20 minutes and then the manager came up and ask what I ordered. She then say oh they ran out of the item. I asked them why they didn't tell me when I ordered and she said oh there were too any people there (which was not true). She tried to blame me for my wait when I was getting agitated she pulled oh why are you getting upset at us.... asked for my refund and left. The young man who helped me was kind but the manager or whoever she was is awful. Never stepping into this place again.
By far the worst experience I’ve had in a Einstein Bagels. The personal has a terrible attitude and they make it seem like they are doing the customers a favor. My order was completely wrong and I was missing a Farmhouse bagel. I also ordered two eggs and they only gave me one egg per farm house sandwich. Avoid this place at all cost. Lady walked in asking for an online order and they just looked at her and never responded. The employees just looked at each other and one of them stated ( I’m only doing in house orders!!) (we got set up today). Terrible customer service, terrible attitude. As a business owner I would fire these employees on the spot.
Just commenting for today's experience...STAY AWAY from this place today. You have been warned. Just today though, maybe tomorrow is different
Went in for breakfast. It took so long I left with lunch. If you're in a rush forget it don't go here. A complete waste of time.
I used to come here a lot, but unfortunately this location has really gone downhill. There used to be a manager here (DJ, I think?) Who was really great and the place always seemed to run well when he was around. I haven't seen him in awhile, and I haven't had a positive experience here in awhile. They are frequently out of stuff (which is fine, it happens!), but they let you order items they are out of, and then do not alert you to it until you've waited around for your food for a long time and inquired as to why it's taking so long. Also, they don't follow directions well (lightly toasted apparently = blackened) and things happen very slowly (a new genre - slow casual!). It's unfortunate - I hope they get it together.