Walked by in the mall today and I happened to have a free pretzel coupon. Unfortunately they had no regular pretzels available at the time but the employees were super accommodating and allowed me to get the pretzel nuggets instead of having to wait ten minutes for fresh regular pretzels.
Ty G.
Terrible, lost 2 customers because we stood and waited for someone to come out from the back for over 15 mins and the person working didn't care we were waiting. Don't operate a business with employees who don't care, that's the number one way to go out of business
Steven Chatham
terrible used doordash to order food, driver got there and had to wait 45 minutes why the people there did not do anything to get him my order.
Kyung Mi Choi
The food quality is a bit of a hit or miss sort of deal. Service and overall supply of food could be better as it seems like they don't prepare goods until they actually run out. It's understandable when its busy but someone else should be prepping food in the process of it all. Maybe it's a bit harsh to set expectations like that, and I know it is to be in food service but it's kind of been an ongoing thing that I haven't seen from other locations.
scott loving
Been here many times over the years and can't say that I've ever had anything resembling a bad experience. Food is always as good as expected. Service is usually pretty decent. if you bring your kids to the play area in the mall this place is right next door which is an added bonus.
Ma-e M.
There are some issues every time I buy pretzel here. They lack customer service skill.
Donna Parker
Pretzels were hard
Adirondack Mountains
Apparently the manager here only sells large containers of pretzel bites. When I asked for a small was told , I am only selling large ones today. I guess no sale is better for his business.
April Snyder
I just got 3 orders of mini pretzel dogs which were delicious, but there were only 8 in each cup when there were supposed to be 10 in each cup! I've tried calling the listed number several times with no answer. I feel ripped off
Apparently the manager here only sells large containers of pretzel bites. When I asked for a small was told , I am only selling large ones today. I guess no sale is better for his business.
Jim Katzaman
Everything was fine with fast and friendly service.
Jessica Glover Mooney
Went to get my son a pretzel dog and all i had was a $100.00 bill, they cashier says "sorry we dont except 100.00 bill! FOR REAL! He said that is what his manger said when i asked for the manager he said he was gone for the day. This makes NO sense! Thanks now you can explain that to my upset 2 year old!
Anthony Rega
Very nice, very friendly and they always had fresh pretzels out. i recemend going here!!!!
Eric Hardy
Don't forget to get a stamp for ur card... I'm working on a new one now :-)
Always good
Walked by in the mall today and I happened to have a free pretzel coupon. Unfortunately they had no regular pretzels available at the time but the employees were super accommodating and allowed me to get the pretzel nuggets instead of having to wait ten minutes for fresh regular pretzels.
Terrible, lost 2 customers because we stood and waited for someone to come out from the back for over 15 mins and the person working didn't care we were waiting. Don't operate a business with employees who don't care, that's the number one way to go out of business
terrible used doordash to order food, driver got there and had to wait 45 minutes why the people there did not do anything to get him my order.
The food quality is a bit of a hit or miss sort of deal. Service and overall supply of food could be better as it seems like they don't prepare goods until they actually run out. It's understandable when its busy but someone else should be prepping food in the process of it all. Maybe it's a bit harsh to set expectations like that, and I know it is to be in food service but it's kind of been an ongoing thing that I haven't seen from other locations.
Been here many times over the years and can't say that I've ever had anything resembling a bad experience. Food is always as good as expected. Service is usually pretty decent. if you bring your kids to the play area in the mall this place is right next door which is an added bonus.
There are some issues every time I buy pretzel here. They lack customer service skill.
Pretzels were hard
Apparently the manager here only sells large containers of pretzel bites. When I asked for a small was told , I am only selling large ones today. I guess no sale is better for his business.
I just got 3 orders of mini pretzel dogs which were delicious, but there were only 8 in each cup when there were supposed to be 10 in each cup! I've tried calling the listed number several times with no answer. I feel ripped off
Restaurantji Recommends
Apparently the manager here only sells large containers of pretzel bites. When I asked for a small was told , I am only selling large ones today. I guess no sale is better for his business.
Everything was fine with fast and friendly service.
Went to get my son a pretzel dog and all i had was a $100.00 bill, they cashier says "sorry we dont except 100.00 bill! FOR REAL! He said that is what his manger said when i asked for the manager he said he was gone for the day. This makes NO sense! Thanks now you can explain that to my upset 2 year old!
Very nice, very friendly and they always had fresh pretzels out. i recemend going here!!!!
Don't forget to get a stamp for ur card... I'm working on a new one now :-)