Cinnabon

11633 Greencastle Pike, Hagerstown
(301) 582-9004

Recent Reviews

James Lawrence

No one works here. Signs off highway say Cinnabon but it’s a stand in a gas station that has no worker at it.

Atmosphere: 1

Food: 1

Service: 1

Shane P.

Dirty and filthy like all the other pilots. Fuel is more expensive than across the street from a very clean truck stop.

Jay B.

this pilot has workers who obviously care although everything was not perfect. The store was clean service friendly, and I couldn't be happier.

Matthew U.

Another travel stop along the way, this one was more to use the facilities than for anything else. With this being a travel center it is rather large and offers more of a variety of things inside.There are tons of pumps here and ample parking. Suggestion here is that if you get fuel and plan to go inside, move your vehicle. Not only is it the polite thing to do, but it saves you the walk through the busy lot (and it is a fairly big walk to the door).Inside it feels huge. Lots of items on the shelves in the convenience store portion of the building. What is odd about this place is the location of the other amenities that are advertised within. The Cinnabon location is basically a kiosk right as soon as you walk in the door. It gives the place that sweet smell.Then the Subway is in the same building but more so by itself. It feels like it is separated, but in reality it is all the same building. They put a lot in here since it is a travel center, and it serves its purpose.As far as the facilities. Decent. I can't speak about the showers as I am not a trucker, but the bathrooms for use were decent and seemed to be well taken care of.

Jaime S.

The food here is garbage, the place is a dump and they are a general pain in the a*** You can't buy cigarettes here even if you are 100 years old because they have a policy of scanning your license and I don't carry my license around so that it can be lost. There is just nothing good at this store and you should save yourself by going to a different one.

Michael C.

The showers were absolutely disgusting and barely done. Twice I got a shower here and both times there were pubes on the toilet a lot with pee stains on the seat. Showers felt slimy and the towels smelled bad. Fire whoever cleans the showers!!! We drivers don't deserve that crap. Absolute laziness!

Guy J.

I stopped into the Pilot Travel Center on January 15, 2022 at 3:45 pm, and there were several issues. First, the bathroom was filthy. Second, the COVID protocols were non-existent: people loitering around without masks and none of the employees were wearing masks. Finally, placing political stickers on store equipment was beyond offensive. I understand that people don't like all politicians, but to defame one because it's popular to do in your area? You've lost a customer, especially one who drives past this station at least 6 times a month.

Katelyn Nesselrodte

These are the best cinnamon rolls around

Katelyn Hastings

These are the best cinnamon rolls around

Larry Baker

The problem is they are just to good to not eat just one!!!

Constance Gough

Got there twice on a Sunday before 6pm and they were already closed!!! Annoying

Ernest Baker

Very tasty

Rachel F.

Unmasked workers including one of the cashiers who kept hers under her chin the whole time. Customers too. Avoid until after covid!

Steve B.

My issues with this gas station are 100% COVID related. There was no loitering and the gas station was clean. They have good signage from I-70. I am concerned as to why this store's manager is not enforcing CDC masking guidelines & choosing to risk the life of Pilot's customers & employees. I'm referring to the store on French Lane near I-70. I purchased gas at the pump & paid with my credit card. The pump was not printing receipts, so I needed to go inside the store for a print out (not refilling the paper is the least of their problems). Since I was in the store, I was planning on also purchasing food, soda & new phone cable. When I got inside the store, the workers WERE wearing a mask but most customers were NOT wearing a mask and NOT social distancing. I got my receipt & left. I'm NOT risking my health over chips, soda & a cable. If I don't feel safe - I just cannot shop at this store. My question is why can't the store manager enforce the mask mandate? No shirt, no shoes, no mask, no service. How hard is this? Doesn't Pilot want to be an active participant in saving American lives? Are they afraid it's going to cost business? If one of the minimum wage clerks gets COVID at work what happens to her family?

Elisa Vidnjvich

Always has yummy cinnabons!! Everything looks so tempting when you walk in. The smell....ooooh! The scenery of the buns....aaaah! That's why i ALWAYS come back.?

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