Ordered my lunch at 9am for a 1pm delivery. Paid the $4.50 very high delivery fee plus a tip and they were 43min late. I called to find out where my sub was and the manager said to call back if it didn't come in the next 20min - that would be an hour late. To top.it off my order was missing something. Probably won't try here again. Local independent sub shops are cheaper and better.
Food: 3
Service: 1
James Quinn
Great sandwich as always
Food: 5
Morgan Moore
Always delicious. Service is speedy and kind staff. Never had an issue yet
Atmosphere: 5
Food: 5
Service: 5
Rob “Vader” Shankman
This place really hit the spot. The building of the sandwich was done so well and quickly that it was ready before I paid for the order.
Atmosphere: 4
Food: 4
Service: 4
Erin McCardle
They expect a tip before you receive your food. I added a 20% tip to my bill and of course my order was incorrect. I didn’t notice until I got home and opened my sandwich. I would skip the tip part until you actually get your order. I just paid $18 for a bag of chips and a medium drink.
Atmosphere: 1
Food: 1
Service: 1
Mark Younker
Frickin Jimmy's John.I actually love their Italian coldcut. It's a good sammich for a chain.
Dustin Walker-Ryan
Bootlegger Sub after and Sk8 Sess!! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Daniel Alvarez I
My 2nd sandwich, but wait, I find an human hair on it, very nasty, please the guys must do use of hair nest!, may be is my last, no comeback!
Atmosphere: 4
Food: 1
Service: 2
Amy Lee
Cashier was very rude.Cashier should’ve get trained for
Food was ok didn't offer peppers with sub slow service and really
Atmosphere: 2
Food: 3
Service: 3
Kim Keever
Love the new salami sandwich. Yummy ? I did until I went back today 4/22/23 and the roll was stale, the meat was not good. Too much oil on sandwich. Now my belly hurts.
Atmosphere: 4
Food: 1
Service: 4
Tee
First time at this location this evening. They store seemed clean, the workers were nice the sub was okay.
Robert G.
Recently, I was driving thru Hagerstown and really wanted a ham wrap for lunch. There are many fine fast food alternatives (Subway, Hartley, Jimmy Mikes - to name a few). Buy I had tried most places in town and decided to give Jimmy John's a try. I'll try to keep my experience brief:1. No wraps on sale here except lettuce wraps, which may be hard to maneuver while driving. I.e., there is no bread wrap option.2. Reluctantly, I ordered a Billy Club sub, which was to be served with LTM.3. I mistakenly received a Veggie sub. When I told the counter attendant about the mistake, he looked puzzled. I asked him to replace the Veggie sub with a Billy Club. 4. The Billy Club sandwich (meat and cheese) was very dry, something I didn't notice until I was back on the road. Turns out, the LTM was missing from the sub, and it was like eating meat and cheese on cardboard.5. Surprisingly, the counter attendant gave me the Billy Club sub but no napkin or bag. Not that this was the end of the world, but it just displayed inferior customer service.Epilog: I wonder what happened to the Veggie sub? Would it be good customer service to give it to the customer? Well, if they had, I would have eaten that one, which would at least be moist - probably.Jimmy John's, you just lost a costomer.
Heather Mueller
Speedy sub and friendly staff. Was a bit dark and dreary inside, but clean! My fave sandwich, the Club Lulu, was almost perfect, but only had 1 strip of bacon!
Ordered my lunch at 9am for a 1pm delivery. Paid the $4.50 very high delivery fee plus a tip and they were 43min late. I called to find out where my sub was and the manager said to call back if it didn't come in the next 20min - that would be an hour late. To top.it off my order was missing something. Probably won't try here again. Local independent sub shops are cheaper and better.
Food: 3
Service: 1
Great sandwich as always
Food: 5
Always delicious. Service is speedy and kind staff. Never had an issue yet
Atmosphere: 5
Food: 5
Service: 5
This place really hit the spot. The building of the sandwich was done so well and quickly that it was ready before I paid for the order.
Atmosphere: 4
Food: 4
Service: 4
They expect a tip before you receive your food. I added a 20% tip to my bill and of course my order was incorrect. I didn’t notice until I got home and opened my sandwich. I would skip the tip part until you actually get your order. I just paid $18 for a bag of chips and a medium drink.
Atmosphere: 1
Food: 1
Service: 1
Frickin Jimmy's John.I actually love their Italian coldcut. It's a good sammich for a chain.
Bootlegger Sub after and Sk8 Sess!! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
My 2nd sandwich, but wait, I find an human hair on it, very nasty, please the guys must do use of hair nest!, may be is my last, no comeback!
Atmosphere: 4
Food: 1
Service: 2
Cashier was very rude.Cashier should’ve get trained for
Atmosphere: 3
Food: 3
Service: 1
Nothing is better than a Jimmy John's number 9
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was ok didn't offer peppers with sub slow service and really
Atmosphere: 2
Food: 3
Service: 3
Love the new salami sandwich. Yummy ? I did until I went back today 4/22/23 and the roll was stale, the meat was not good. Too much oil on sandwich. Now my belly hurts.
Atmosphere: 4
Food: 1
Service: 4
First time at this location this evening. They store seemed clean, the workers were nice the sub was okay.
Recently, I was driving thru Hagerstown and really wanted a ham wrap for lunch. There are many fine fast food alternatives (Subway, Hartley, Jimmy Mikes - to name a few). Buy I had tried most places in town and decided to give Jimmy John's a try. I'll try to keep my experience brief:1. No wraps on sale here except lettuce wraps, which may be hard to maneuver while driving. I.e., there is no bread wrap option.2. Reluctantly, I ordered a Billy Club sub, which was to be served with LTM.3. I mistakenly received a Veggie sub. When I told the counter attendant about the mistake, he looked puzzled. I asked him to replace the Veggie sub with a Billy Club. 4. The Billy Club sandwich (meat and cheese) was very dry, something I didn't notice until I was back on the road. Turns out, the LTM was missing from the sub, and it was like eating meat and cheese on cardboard.5. Surprisingly, the counter attendant gave me the Billy Club sub but no napkin or bag. Not that this was the end of the world, but it just displayed inferior customer service.Epilog: I wonder what happened to the Veggie sub? Would it be good customer service to give it to the customer? Well, if they had, I would have eaten that one, which would at least be moist - probably.Jimmy John's, you just lost a costomer.
Speedy sub and friendly staff. Was a bit dark and dreary inside, but clean! My fave sandwich, the Club Lulu, was almost perfect, but only had 1 strip of bacon!
Atmosphere: 4
Food: 4
Service: 5