Subway

16921 Halfway Blvd, Hagerstown
(301) 582-3999

Recent Reviews

Sunny D

The subway sandwich tech made 3 super custom subs very well, was friendly and helpful.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spicy Italian

Boss Lady

Gerret was very rude when I was placing my order! Do better people when people spending their money!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Jeff Shoemaker

I just paid $9.11 for two slices of roast beef a pinch of onions, and a few banana peppers on a 6" roll. No drinks. No chips. Just an insultingly skimpy 6" sandwich for damned near $10. If you're looking for value, do not come here. You will be disappointed.

Atmosphere: 3

Food: 1

Service: 3

KENNETH WOLTERS

Service was very good. Didn't care for it in Pilot but it wasn't bad.

Atmosphere: 3

Food: 4

Service: 4

Amanda Jacobs

Glad I didn't eat here. I was in the bathroom at the same time as an employee and when she went to wash her hands all she did was run water over them for 2 seconds. Didn't even touch the soap. Disgusting.

Anthony Slaughter

Around 0330 Tuesday afternoon I walked in to Pilot Travel Center and approached the Subway Counter. Noticed there was a line of 5 hungry truck drivers and 1 female customer.The subway employee (Kristi) was moving as fast as she could to make the subs right and to specified order. One of the drivers asked Kristi if she was alone she said "Yes". She had been by herself for a while and she wasn't letting anything break her spirit. As frustrating as the moment was she stayed calm through all 7 of us and didn't complain once.. Kristi is the definition of a hard worker and great employee. If yiu get the chance to stop by Subway, ask for Kristi! Thank you Kristi for taking car of all of us by yourself all while maintaining a great attitude ? I will be back?

Atmosphere: 4

Food: 5

Service: 5

Team Ant

Argued with our DoorDasher about filling up the drink. DoorDasher’s per Driver/Customer safety policies are not allowed to fill up the drinks. So now I don’t have a drink. My dasher mentioned the interaction seemed hostile/lacked integrity and compassion. Both are core values at Subway. Please discipline the associates involved.

Atmosphere: 1

Food: 3

Service: 1

Davut Arslanov

The basest subway in the world.If your serves don’t work then pay in a pilot but they talk us no and I was waiting like 20 minute and I did cancel my order.Bad !!!!! SUBWAY!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Sandeep Singh

Bad veggies be safe make sure you check the veggies sab way .check in

Atmosphere: 1

Food: 1

Service: 5

yahia X

Closed 13 minutes early and refused to service me, I understand if they cleaned up but they were already serving someone when I arrived

Y X

Closed 13 minutes early and refused to service me, I understand if they cleaned up but they were already serving someone when I arrived

Noel B.

Wow is all I can say! Jonah not only made my sandwich to perfection, but his customer service skills are top notch. Location: inside of the pilot truck stop, so plenty of parking, easy to get in/out and the restrooms are really clean.Food: Typical Subway sandwich, but like I mentioned it was made exactly the way I want it. Service: Quick and easy - no wait and fast checkout. I use to stop at this location often years ago and it's even better than before. Jonah deserves a giant raise

Daniel Nealy

Walked up to the counter, and Hannah was just finishing ringing a customer up. As soon as she saw me, she looked instantly put out. I ordered a double meat meatball sub for the second time in 10 days, and same as the first time I was told they couldn't make it. It was 11 am, so the store hadn't been open that long, which was also the case last week. I used to enjoy this location, and with coupons through pilot it was even nicer. I'll never order anything from here again, and I advise others to take their money ANYWHERE else.

Atmosphere: 2

Service: 1

J. Pitkin

So, asked for a ham & egg as a salad. The worker told me she only had protein bowls. Seemed odd not to be offering salads, but in the end same difference. Obviously, I was trying to make a chef salad since this Pilot doesn't sell them. She put my veggies in the bowl first, then the shredded cheese on top. After that she put the eggs and ham on top whole. I guess I have to chop the eggs and ham myself in the truck. How did she want me to eat that? Pilot doesn't sell salads, McDonald's doesn't sell salads. Subway is my only option at this location for a salad.

Joe Meatball

Typical dump. Supposed to be till 10pm.. walked in at 9:15 and they are closed early for some unknown reason…

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