Very bad service, they say that they close at 12 and I arrived at 10 at night and they no longer wanted to serve me, because they didn't have people and that's why there was only one to take away. The truth is that they give me very bad service because I come from afar for this restaurant because its closing time was the one that best suited me, I can't give zero stars otherwise I would gladly give them
Danny Zaidle
This location is the best wings place in the area! Service and food are outstanding; normally without a wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Traditional Wings with Hot Sauce, Mozzarella Sticks, Sampler Platter, Chips and Salsa, Hot, Wings
June Piper-Brandon
Worst service ever, order ws wrong, French fries were freezer burnt and clumped together, hamburgers were burnt, and they forgot the bacon. It was so bad that the manager comped the whole meal for 3 of us.
Atmosphere: 1
Food: 1
Service: 1
Summer Keys
Food was hard, don’t recommend
Food: 1
maruti finance
Not sure what’s going on at this place food toll over 40 min and cold when we spoke to manger didn’t know why is food got served cold. Manger act like why people come in restaurant to eat. When they serve wings cold really not worth going.honestly when Aileen working you get best service even if she working by her self. She would Handel everything. Never had problem on Friday or Saturday in much hr.Wheelchair accessibility: Yes wheelchair accessible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings with Hot Sauce, Sampler Platter, Asian Zing Cauliflower Wings, Potato Wedges
Kayla Prickett
Today is April 9, Tuesday I went to your Buffalo Wild Wings Hanover location and the server told us that since they only have one server they are not taking any dine in table after 8:45 and only doing carryout until 11pm. When the actual closing time for kitchen is 11pm. I am a regular at this place and just wanted the management to also know about the things that are going on at this location.The server are going to get this location shut down if they continue to do the same.
Atmosphere: 1
Food: 1
Service: 1
Trisha Rhee
We had a family day at Arundel Mills and we ended up eating here for a late lunch. We ordered boneless wings and one of the specialty burgers with peppers in it. The food was mouth watering good. The service wasn't so great. It took a while for our waiter to take our order. And they didn't check on our table like most places do. We even walked up to the register to pay because they didn't come back in a timely manner to take our payment. I'll give them a try again.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Boneless Chicken Wings
Matthew J Johnson
Very unprofessional, customers waiting for to go ordere and multiple ppl standing in the kitchen on their phones!
FireHorizon
Had the BEST waitress EVER, they have improved their staff since the last time I went. This new girl Madison was so kind and helpful. Food was excellent and me and my 12 kids had a very wonderful dining experience!!!?
Atmosphere: 5
Food: 5
Service: 5
Martin A
Do not come here unless you want slow service and dry/old wings. Even with the sauce the wings were so old and dry that I did not even eat them. This goes for both bone in and boneless. Second there was someone washing there feet in the men’s both room in the only working sink. I would never come here again and would not recommend Drive to another bdubs it’s worth the extra time.
I ordered food and PAID FOR 3 cups of RANCH. I received no ranch with my order. Upon calling the store today, "Manager" chris tells me there's nothing he can do in the rudest way possible. Very disappointed. I work in the food industry as well, if you paid for something you should receive it, if mistakes were made they should be rectified. Not according to "manager " chris. Very disappointed with the Arundel Mills store, more in their manager.
Atmosphere: 1
Food: 4
Service: 1
sanjay pokhrel
Unresponsive and unreceptive servers. It used to be
Service: 1
bhishan pandit
Kid-friendliness: No good service and deny to provide service since we are 5. Service is poor and ignore since we are 5.
Recommended dishes: Wings
Bethany Perkowski
I ordered 15 boneless wings on BOGO Boneless night. I received 15 boneless and 10 (??) bone-in. No one has responded. How can you get it that wrong on boneless night??
Atmosphere: 1
Food: 1
Service: 1
Smitty Babiie
Won’t be back. This place has gone down hill over the years . The service is horrible. My son and I came Saturday early afternoon . We sat in the bar area . Our server seemed to be flustered with the amount of tables she had . It took a good 15 minutes before she even greeted us and and took our order . Our food came out rather quickly however it wasn’t hot at all. My son asked for another beverage and I asked for mayo …::: neither ever came . Our server failed to check on us and the food just wasn’t good at all. Won’t be back . The place was clean and had a good location inside the mall … but that’s it .
Very bad service, they say that they close at 12 and I arrived at 10 at night and they no longer wanted to serve me, because they didn't have people and that's why there was only one to take away. The truth is that they give me very bad service because I come from afar for this restaurant because its closing time was the one that best suited me, I can't give zero stars otherwise I would gladly give them
This location is the best wings place in the area! Service and food are outstanding; normally without a wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Traditional Wings with Hot Sauce, Mozzarella Sticks, Sampler Platter, Chips and Salsa, Hot, Wings
Worst service ever, order ws wrong, French fries were freezer burnt and clumped together, hamburgers were burnt, and they forgot the bacon. It was so bad that the manager comped the whole meal for 3 of us.
Atmosphere: 1
Food: 1
Service: 1
Food was hard, don’t recommend
Food: 1
Not sure what’s going on at this place food toll over 40 min and cold when we spoke to manger didn’t know why is food got served cold. Manger act like why people come in restaurant to eat. When they serve wings cold really not worth going.honestly when Aileen working you get best service even if she working by her self. She would Handel everything. Never had problem on Friday or Saturday in much hr.Wheelchair accessibility: Yes wheelchair accessible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings with Hot Sauce, Sampler Platter, Asian Zing Cauliflower Wings, Potato Wedges
Today is April 9, Tuesday I went to your Buffalo Wild Wings Hanover location and the server told us that since they only have one server they are not taking any dine in table after 8:45 and only doing carryout until 11pm. When the actual closing time for kitchen is 11pm. I am a regular at this place and just wanted the management to also know about the things that are going on at this location.The server are going to get this location shut down if they continue to do the same.
Atmosphere: 1
Food: 1
Service: 1
We had a family day at Arundel Mills and we ended up eating here for a late lunch. We ordered boneless wings and one of the specialty burgers with peppers in it. The food was mouth watering good. The service wasn't so great. It took a while for our waiter to take our order. And they didn't check on our table like most places do. We even walked up to the register to pay because they didn't come back in a timely manner to take our payment. I'll give them a try again.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Boneless Chicken Wings
Very unprofessional, customers waiting for to go ordere and multiple ppl standing in the kitchen on their phones!
Had the BEST waitress EVER, they have improved their staff since the last time I went. This new girl Madison was so kind and helpful. Food was excellent and me and my 12 kids had a very wonderful dining experience!!!?
Atmosphere: 5
Food: 5
Service: 5
Do not come here unless you want slow service and dry/old wings. Even with the sauce the wings were so old and dry that I did not even eat them. This goes for both bone in and boneless. Second there was someone washing there feet in the men’s both room in the only working sink. I would never come here again and would not recommend Drive to another bdubs it’s worth the extra time.
Restaurantji Recommends
I ordered food and PAID FOR 3 cups of RANCH. I received no ranch with my order. Upon calling the store today, "Manager" chris tells me there's nothing he can do in the rudest way possible. Very disappointed. I work in the food industry as well, if you paid for something you should receive it, if mistakes were made they should be rectified. Not according to "manager " chris. Very disappointed with the Arundel Mills store, more in their manager.
Atmosphere: 1
Food: 4
Service: 1
Unresponsive and unreceptive servers. It used to be
Service: 1
Kid-friendliness: No good service and deny to provide service since we are 5. Service is poor and ignore since we are 5.
Recommended dishes: Wings
I ordered 15 boneless wings on BOGO Boneless night. I received 15 boneless and 10 (??) bone-in. No one has responded. How can you get it that wrong on boneless night??
Atmosphere: 1
Food: 1
Service: 1
Won’t be back. This place has gone down hill over the years . The service is horrible. My son and I came Saturday early afternoon . We sat in the bar area . Our server seemed to be flustered with the amount of tables she had . It took a good 15 minutes before she even greeted us and and took our order . Our food came out rather quickly however it wasn’t hot at all. My son asked for another beverage and I asked for mayo …::: neither ever came . Our server failed to check on us and the food just wasn’t good at all. Won’t be back . The place was clean and had a good location inside the mall … but that’s it .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings