Bojangles

3727 Branch Ave, Hillcrest Heights
(301) 316-4550

Recent Reviews

Amber L. Ratliff

I've put off writing this review for long enough. This place is simply abhorrent to me. It seems that I'm among the few chosen individuals who like bojangles.This location has been CLOSED on any given day and time for the last six months. Since it's been longer than that, I'm awarding this location a GRACE. There is a problem with the intercom. Ordering must be done up front. Everything within is off. It is only a drive-through. Then, when you approach the window, they either hurry to close and shut it, or they just don't come to the window to say they're closed. To get here, I actually drive out of my way. Each and every one.

Atmosphere: 4

Food: 4

Service: 4

Draya Nina

Tbh it’s been closed for a min . They need to just go ahead and announce . I haven’t had my bojangles Sunday breakfast in a hot min!

Atmosphere: 3

Food: 5

Service: 3

Gladys Mack

This Bojangle reminds me of back home in North Carolina.Parking: When it comes to parking, park your car in between the two lines given to you to park, or you will be there when you get back. So please park your vehicle in our distance. The tow service is terrible.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Biscuits and Gravy, Sausage Biscuit, French Fries

Willow F.

False hours. They are not open at the time that it shows online or the drive through.

Grover Fowler

They closed down either got good or temporary how the Bojangles manager respond 4 days ago knowing this joint ain’t even open smh

RHONDA BATTLE

I truly don't know who manages this resturant but you're doing a poor job. Not ordering the food that should be on the menu, not being able to speak through the intercom. I mean this location should be closed if they're not operating out of full capacity. Regional manager should be ashamed of him/herself as well. To continue to see negative reviews and not do nothing about it says a lot about this company. Bojangles get it together because if this continues this location will be closed due to low revenue.

Atmosphere: 1

Food: 1

Service: 1

Fancy Brown

I've waited long enough to write this review. I literally despise this location. Apparently I'm one of a few select people who enjoy bojangles...For the past 6 months, any given day and time this location is CLOSED. I'm giving this location GRACE because truth be told it's been longer than that. The intercom is broken. You have to order in the front. The inside is shut down. It's only a drive thru. Then when you pull up to the window, they either just simply don't come to window to communicate that they're closed or they quickly close and shut the window. I literally drive out my way to come here. Every. Single. Time. I arrive it's a problem. If your establishment is going thru some changes then you need to communicate that with your customers. If you're closed then be closed. For good. Because who runs this establishment in this manner??? I'm sure this is breaking ALL franchise requirements and rules . I know this is fast food but the service is some of the worst I've ever seen! I lie to you not! You might as well shut it on down.

Atmosphere: 1

Food: 2

Service: 1

Ako B.

I've waited long enough to write this review. I literally despise this location. Apparently I'm one of a few select people who enjoy bojangles...For the past 6 months, any given day and time this location is CLOSED. I'm giving this location GRACE because truth be told it's been longer than that. The intercom is broken. You have to order in the front. The inside is shut down. It's only a drive thru. Then when you pull up to the window, they either just simply don't come to window to communicate that they're closed or they quickly close and shut the window. I literally drive out my way to come here. Every. Single. Time. I arrive it's a problem. If your establishment is going thru some changes then you need to communicate that with your customers. If you're closed then be closed. For good. Because who runs this establishment in this manner??? I'm sure this is breaking ALL franchise requirements and rules . I know this is fast food but the service is some of the worst I've ever seen! I lie to you not! You might as well shut it on down.

Christopher C.

The service at the establishment was horrible. The workers were sitting down and talking while I was charged the incorrect price. They ran out of boxes and food, they had no sides nor drinks.

Ein O.

This location needs help ‼ I came to this Bojangles 3 times in the last past 3 week. They don't have any drinks available and not ordered any items that's needed. I'm sure the manager knows but do this company cares about their customers. This place needs a good manager or is can see this place closing down soon.

Darlene Jones

When you drove to speaker, you were greeted with a sign that said drive to window. 2 cars ahead of me. My turn greeted with we don't have sweet tea or tenders. Placed my order. Chicken was like warm and dry. Biscuit and drink was the freshest out of the whole meal. They did provide me with bunched up papertowels, I guess to wipe my mouth with. Aside from the back ground conversation which he did apologize for it was an ok visit.

Atmosphere: 2

Food: 2

Service: 2

JACKIE vaughan

This place is constantly sloooowww I was in the drive thru line for 15 minutes each time I

Atmosphere: 1

Service: 1

Terence

I pulled to the drive thru and can hear what sounds like an argument amongst co workers. I waited after about 7 minutes nobody answered me through the speaker. So I just kindly went to popeyes down the street.

Service: 1

Taneesha Gray

The fall and Halloween decorations were beautiful. But they should really have their drink fountain fixed and they need to display their straws and napkins out so the customers can feely get them. The employee handed me my drink without a straw and without napkins. Other then that everything was good including the food.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Egg

vanessa hodges

Food not ready, wait is too long, no concept of meaning fast food, they say one second please and 15/20 minutes wait. Need new

Atmosphere: 2

Food: 4

Service: 1

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