I applaud the birthday service given to me by Irene at the Popeyes on 2451 Chillum road yesterday at 09:21 pm. I did order 12 wings ( 6 sweet n spicy and the other 6 hot).I was impressed by the attention she offered while servicing me since it was my birthday and being a one person celebration, I didn't know what to buy though Irene guided me through with lots of Patience and enthusiasm. Such people like Irene ought to be the type that should be in every eating arena or places. She was composed ,confident, fluent, particular and most importantly patient with my questions.
Atmosphere: 4
Food: 5
Service: 5
Al Bcd
Misael- the manager not only let someone cut the line, but as I was placing my order he decides to answer the phone. This isn’t what upset me, it’s how he was on the phone the entire time explaining to someone how to apply online which is very rude since he stopped acknowledging me. Then he had the phone on his ear talking while he’s making my order. Then I tell him can you please get off the phone while you’re bagging my order as I don’t want your spit flying in my food. He ignoring me the first time so I yelled out. He proceeded to say something in Spanish to the lady in the kitchen. As a manager myself you don’t do things like this. Simply place the person on the phone on hold and tend to the customers in the store. This food will most likely be trashed I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Arianna Johnson
0 STAR SERVICE!I visited this Popeye’s from out of town and left highly disappointed. I ordered 2 sandwich meals and some dessert. I left with only one sandwich which was made completely wrong. For drinks, I was asked if I wanted my strawberry lemonades frozen or chilled. I wanted them chilled. The employee proceeded to hand me 2 strawberry lemonades that were NEITHER frozen or chilled. The drinks were warm with no ice. On top of that, the customer service wasn’t great. I understand everyone has rough days, however, the young lady who took my order was unapproachable and very inattentive.
Service: 1
albert karapetyan
Long wait, don't know the menu, and the chicken is dry.Will not go to that one again.
Atmosphere: 1
Food: 1
Service: 1
Andre M.
This particular Popeyes is on a steady decline. The management there hides in the back office, doesn't help their crew when there is an issue w/ customer's order. The wait time there is absurdly long each of the times I've visited or had food delivery from there. On top of all of the above the food is often subpar. There's also been instances where the chicken tasted old and rubbery. I've blacklisted this location and have opted to visit the one in the PG mall. It's a smaller operation but at least you'll get decent tasting food.
David Sun-Jae Kim
Food is decent but customer service is bad. Real bad. Very condescending employees. Will not return here
Atmosphere: 1
Food: 3
Service: 1
dizzellen
I had a really large order for a party that I placed online. After reading reviews, I wasn't really expecting it to be ready on time & my husband went kind of late to pick it up (about 20 minutes after i had scheduled pick up). It was ready! But someone had taken one of our bags. They had already replaced the food for us and also gave us a bunch of free apple pies! I appreciated that gesture a lot. I've gotten buckets for parties from this location before (though this was my first time ordering for pick up online) & haven't had any issues and will continue to go to this location over others that are a little closer to me.
Atmosphere: 3
Food: 4
Service: 5
Jes Z
I like Popeyes just as much as the next person to the point that a I’ve paid for the overpriced food, but I do not agree with the penny pinching that takes place here. My coworkers and I used to get lunch here often but the fees have taken our desire to do business from us. I paid for 14 pieces of chicken and 2 sides and they gave only one sauce with the order. They said they had to charge for each additional sauce. I will be giving my money to Mid-Atlantic (serving sizes reasonable for the price you pay and the food tastes great) and other fast food merchants in the shopping center behind this place since the penny pinching has gotten out of control. Carolina Kitchen is 10 minutes away and worth experience, too. It’s too much hassle that the inconvenience and lack of care that the food is actually enjoyed by customers has made me realize that this is a waste of money and the experience isn’t even enjoyable anymore. The customer service is average at best, wait times are long even when the app is used, and even the employees look miserable.
I came from a funeral and went in this Popeyes and a Miriam made me feel better
Atmosphere: 5
Food: 5
Service: 5
Quran J.
Bad Services was waiting for 1 hour and still didn't get my food 3200 Bladensburg Rd NEWashington, DC 20018United States
Yami Mendez
Good food and the staff was lovely and help me decide what I want because I was lost but they recommended the best food love the staff and managers lovely women
Yami Gramajo
Good food and the staff was lovely and help me decide what I want because I was lost but they recommended the best food love the staff and managers lovely women
Jayday Brown
This might be the worst establishment I’ve been to in Maryland. It doesn’t matter if you put an online order in it still takes 30 mins when you get there. The employees hate their job, they do not greet you upon arrival. I came in for an online order tonight and nobody said a word to me for 5 mins and the young lady who was supposed to be helping me just kept sweeping with her headphones in. They shouldn’t even have online ordering it takes 30 minutes every single time. Now you might think this is a one time thing, no it’s like this every single times I’ve come to this location.
Love those fries from
Atmosphere: 2
Food: 3
Service: 3
Terrible service.
Atmosphere: 1
Service: 1
I applaud the birthday service given to me by Irene at the Popeyes on 2451 Chillum road yesterday at 09:21 pm. I did order 12 wings ( 6 sweet n spicy and the other 6 hot).I was impressed by the attention she offered while servicing me since it was my birthday and being a one person celebration, I didn't know what to buy though Irene guided me through with lots of Patience and enthusiasm. Such people like Irene ought to be the type that should be in every eating arena or places. She was composed ,confident, fluent, particular and most importantly patient with my questions.
Atmosphere: 4
Food: 5
Service: 5
Misael- the manager not only let someone cut the line, but as I was placing my order he decides to answer the phone. This isn’t what upset me, it’s how he was on the phone the entire time explaining to someone how to apply online which is very rude since he stopped acknowledging me. Then he had the phone on his ear talking while he’s making my order. Then I tell him can you please get off the phone while you’re bagging my order as I don’t want your spit flying in my food. He ignoring me the first time so I yelled out. He proceeded to say something in Spanish to the lady in the kitchen. As a manager myself you don’t do things like this. Simply place the person on the phone on hold and tend to the customers in the store. This food will most likely be trashed I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
0 STAR SERVICE!I visited this Popeye’s from out of town and left highly disappointed. I ordered 2 sandwich meals and some dessert. I left with only one sandwich which was made completely wrong. For drinks, I was asked if I wanted my strawberry lemonades frozen or chilled. I wanted them chilled. The employee proceeded to hand me 2 strawberry lemonades that were NEITHER frozen or chilled. The drinks were warm with no ice. On top of that, the customer service wasn’t great. I understand everyone has rough days, however, the young lady who took my order was unapproachable and very inattentive.
Service: 1
Long wait, don't know the menu, and the chicken is dry.Will not go to that one again.
Atmosphere: 1
Food: 1
Service: 1
This particular Popeyes is on a steady decline. The management there hides in the back office, doesn't help their crew when there is an issue w/ customer's order. The wait time there is absurdly long each of the times I've visited or had food delivery from there. On top of all of the above the food is often subpar. There's also been instances where the chicken tasted old and rubbery. I've blacklisted this location and have opted to visit the one in the PG mall. It's a smaller operation but at least you'll get decent tasting food.
Food is decent but customer service is bad. Real bad. Very condescending employees. Will not return here
Atmosphere: 1
Food: 3
Service: 1
I had a really large order for a party that I placed online. After reading reviews, I wasn't really expecting it to be ready on time & my husband went kind of late to pick it up (about 20 minutes after i had scheduled pick up). It was ready! But someone had taken one of our bags. They had already replaced the food for us and also gave us a bunch of free apple pies! I appreciated that gesture a lot. I've gotten buckets for parties from this location before (though this was my first time ordering for pick up online) & haven't had any issues and will continue to go to this location over others that are a little closer to me.
Atmosphere: 3
Food: 4
Service: 5
I like Popeyes just as much as the next person to the point that a I’ve paid for the overpriced food, but I do not agree with the penny pinching that takes place here. My coworkers and I used to get lunch here often but the fees have taken our desire to do business from us. I paid for 14 pieces of chicken and 2 sides and they gave only one sauce with the order. They said they had to charge for each additional sauce. I will be giving my money to Mid-Atlantic (serving sizes reasonable for the price you pay and the food tastes great) and other fast food merchants in the shopping center behind this place since the penny pinching has gotten out of control. Carolina Kitchen is 10 minutes away and worth experience, too. It’s too much hassle that the inconvenience and lack of care that the food is actually enjoyed by customers has made me realize that this is a waste of money and the experience isn’t even enjoyable anymore. The customer service is average at best, wait times are long even when the app is used, and even the employees look miserable.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
I came from a funeral and went in this Popeyes and a Miriam made me feel better
Atmosphere: 5
Food: 5
Service: 5
Bad Services was waiting for 1 hour and still didn't get my food 3200 Bladensburg Rd NEWashington, DC 20018United States
Good food and the staff was lovely and help me decide what I want because I was lost but they recommended the best food love the staff and managers lovely women
Good food and the staff was lovely and help me decide what I want because I was lost but they recommended the best food love the staff and managers lovely women
This might be the worst establishment I’ve been to in Maryland. It doesn’t matter if you put an online order in it still takes 30 mins when you get there. The employees hate their job, they do not greet you upon arrival. I came in for an online order tonight and nobody said a word to me for 5 mins and the young lady who was supposed to be helping me just kept sweeping with her headphones in. They shouldn’t even have online ordering it takes 30 minutes every single time. Now you might think this is a one time thing, no it’s like this every single times I’ve come to this location.
Atmosphere: 1
Food: 1
Service: 1