I had the ghost pepper chicken sandwich and fries for my lunch. Sandwich was good but the fries were a little over cooked. I even heard another customer say the same.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
chavi bravo
Really bad service and the wait insane.
Service: 1
Sam Hayashi
So good. General manager here Samuel super nice guy. Pray the best for him ?
Atmosphere: 5
Food: 5
Service: 5
Chin Lee
Horrible. While the drive-thru seemed to be zipping along, my wife and kids went inside to order so they could see the menu. After 25 agonizing minutes, we got our food. My wife said the clerks were in no rush to take or fulfill her order. The Wendy's single I got looked like it was rejected from the old McDonald's dollar menu, and tasted worse. My daughter's Baconator was missing the bacon. A single lonely half leaf of lettuce was on our burgers to keep the single piece of tomato company. This place used to be better but it's now in the toilet. VISIT AT YOUR OWN RISK.Edited to add that my wife said that the manager was yelling at the person making our food to speed it up, but the more he yelled the slower she moved. Wrong on many levels.
Atmosphere: 1
Food: 1
Service: 1
Roxanne Corbin
I've been ambivalent about this store for years because of the quality of service on food prep. Sometimes we're pleasantly surprised but, although it's along a frequently traveled route, generally I'll go further out.Because the line at McDonald's in Glendale was so long, we came on up to Lanham and, since fries and coffee were wanted, Wendy's was the only choice. The order taker was hard to hear - could be my ears. Hope that the seemingly long wait meant fresh, hot fries was cruelly dashed.
Food: 2
Service: 3
Calyce Galloway
THIS PLACE IS TRASH..The manager the attitudes the comprehension....ALL AROUND TRASH. They yell at you in african and suck their teeth...absolutely the worst...10/10 DO NOT
Atmosphere: 1
Food: 1
Service: 1
vacationdc
19:25 on 2/12/24. drive thru employee zero personality. No greeting, no thank u. He asked for my CC where he swiped it inside. Gave me back the card. I asked for receipt he said the next window. I received my food and came straight home. Within 90 minutes of this transaction. That card was used to wire $300 via cash app. Within seconds of that transaction another wire for $200. However the bank stopped the second one as it was flagged as potential fraud. BE AWARE...BE AWARE.....BE VERY AWARE at this wendys location on Annapolis Rd, Lanham, MD. I tried calling the store. The mail box is full and has been full. They dont listen to their messages, therefore preventing anyone from leaving messages. RED FLAG
ROJ
This is literally the worst Wendy's I've ever been to. My family has lived 1 minute away from the store for the past 26 years and this store has never been as bad as it is now. Fries = disgusting burgers = disgusting, ask for fresh food they just re-heat old fries and meat. It's hardly edible. $15 and I took 2 bites and threw it in the trash. You can see in the picture that the fries were stale and hard, and that's after I sent them back. I asked for fresh fries and patties and they put cold gross fries in my bag. The night crew should all be fired and sent back to school starting with the 9th grade. This is the first experience in many many years that actually made me ANGRY. DO NOT EAT AT THIS STORE! LET IT GET CLOSED DOWN so we can have a quality restaurant take its place!
Atmosphere: 2
Food: 1
Service: 2
Donna Bee
They renovated this location but didn’t change staff. Rude order takers and what with getting you to download the app when you can’t even use it for offers on the app? They say for the past few months that their scanner is broken. How do I order then if I cannot scan the offer? I won’t be coming here anymore. The order taker told me to get over it. Yeah? I am.
Atmosphere: 2
Food: 2
Service: 1
Beatriz Reyes
They are the most laziest people at this Wendy's. With such bad attitude and they get mad if you complain about them taking too long to give you your food.
Drive a lot for work. The last 3 or 4 Wendy’s I have stopped at have been a let down in some way. Took forever to get food, fries not done completely, drinks not available, etc. Have to give credit when it’s done right! Fast service as this location, fries down perfectly, will be back when I’m in the area!
Gwen Scott
Drive thru clerk was not attentive when taking my order even though I repeated my order 3 times. Manager was very rude when I was trying to repeat my order. When I asked for a refund, the manager shoved the bills at me. When I told him he didn't refund me all of my money that included the tax he kept, he just said this is all I am giving you back.
Atmosphere: 1
Service: 1
Madison Steele
DO NOT GO TO THIS WENDYS! The night shift manager handled my food with no gloves on and was very
Atmosphere: 1
Food: 1
Service: 1
christina mcculley
Last time I went to this Wendy's, it was scorching hot outside and I had been walking for quite a while. I was really thirsty so I went in and asked for a cup of water and it was free. I sat down and drank my water. The restaurant wasn't busy and I was the only one there.
Atmosphere: 5
Food: 5
Service: 5
Patrice Miles
Love my Wendys spicy nuggets, they are good and hot!!!!
I had the ghost pepper chicken sandwich and fries for my lunch. Sandwich was good but the fries were a little over cooked. I even heard another customer say the same.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Really bad service and the wait insane.
Service: 1
So good. General manager here Samuel super nice guy. Pray the best for him ?
Atmosphere: 5
Food: 5
Service: 5
Horrible. While the drive-thru seemed to be zipping along, my wife and kids went inside to order so they could see the menu. After 25 agonizing minutes, we got our food. My wife said the clerks were in no rush to take or fulfill her order. The Wendy's single I got looked like it was rejected from the old McDonald's dollar menu, and tasted worse. My daughter's Baconator was missing the bacon. A single lonely half leaf of lettuce was on our burgers to keep the single piece of tomato company. This place used to be better but it's now in the toilet. VISIT AT YOUR OWN RISK.Edited to add that my wife said that the manager was yelling at the person making our food to speed it up, but the more he yelled the slower she moved. Wrong on many levels.
Atmosphere: 1
Food: 1
Service: 1
I've been ambivalent about this store for years because of the quality of service on food prep. Sometimes we're pleasantly surprised but, although it's along a frequently traveled route, generally I'll go further out.Because the line at McDonald's in Glendale was so long, we came on up to Lanham and, since fries and coffee were wanted, Wendy's was the only choice. The order taker was hard to hear - could be my ears. Hope that the seemingly long wait meant fresh, hot fries was cruelly dashed.
Food: 2
Service: 3
THIS PLACE IS TRASH..The manager the attitudes the comprehension....ALL AROUND TRASH. They yell at you in african and suck their teeth...absolutely the worst...10/10 DO NOT
Atmosphere: 1
Food: 1
Service: 1
19:25 on 2/12/24. drive thru employee zero personality. No greeting, no thank u. He asked for my CC where he swiped it inside. Gave me back the card. I asked for receipt he said the next window. I received my food and came straight home. Within 90 minutes of this transaction. That card was used to wire $300 via cash app. Within seconds of that transaction another wire for $200. However the bank stopped the second one as it was flagged as potential fraud. BE AWARE...BE AWARE.....BE VERY AWARE at this wendys location on Annapolis Rd, Lanham, MD. I tried calling the store. The mail box is full and has been full. They dont listen to their messages, therefore preventing anyone from leaving messages. RED FLAG
This is literally the worst Wendy's I've ever been to. My family has lived 1 minute away from the store for the past 26 years and this store has never been as bad as it is now. Fries = disgusting burgers = disgusting, ask for fresh food they just re-heat old fries and meat. It's hardly edible. $15 and I took 2 bites and threw it in the trash. You can see in the picture that the fries were stale and hard, and that's after I sent them back. I asked for fresh fries and patties and they put cold gross fries in my bag. The night crew should all be fired and sent back to school starting with the 9th grade. This is the first experience in many many years that actually made me ANGRY. DO NOT EAT AT THIS STORE! LET IT GET CLOSED DOWN so we can have a quality restaurant take its place!
Atmosphere: 2
Food: 1
Service: 2
They renovated this location but didn’t change staff. Rude order takers and what with getting you to download the app when you can’t even use it for offers on the app? They say for the past few months that their scanner is broken. How do I order then if I cannot scan the offer? I won’t be coming here anymore. The order taker told me to get over it. Yeah? I am.
Atmosphere: 2
Food: 2
Service: 1
They are the most laziest people at this Wendy's. With such bad attitude and they get mad if you complain about them taking too long to give you your food.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Drive a lot for work. The last 3 or 4 Wendy’s I have stopped at have been a let down in some way. Took forever to get food, fries not done completely, drinks not available, etc. Have to give credit when it’s done right! Fast service as this location, fries down perfectly, will be back when I’m in the area!
Drive thru clerk was not attentive when taking my order even though I repeated my order 3 times. Manager was very rude when I was trying to repeat my order. When I asked for a refund, the manager shoved the bills at me. When I told him he didn't refund me all of my money that included the tax he kept, he just said this is all I am giving you back.
Atmosphere: 1
Service: 1
DO NOT GO TO THIS WENDYS! The night shift manager handled my food with no gloves on and was very
Atmosphere: 1
Food: 1
Service: 1
Last time I went to this Wendy's, it was scorching hot outside and I had been walking for quite a while. I was really thirsty so I went in and asked for a cup of water and it was free. I sat down and drank my water. The restaurant wasn't busy and I was the only one there.
Atmosphere: 5
Food: 5
Service: 5
Love my Wendys spicy nuggets, they are good and hot!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Fries