Lady at the drive through took my wrong order… the manager took the order back refund me .. then charge me the new order all with bad attitude. This so call manager didn’t even apologize. The fact that we waited 15 mins for the wrong order the least they could have done was apologize.
Maxine (Max)
The workers here hung up while I was trying to make an order.
Atmosphere: 1
Food: 1
Service: 1
Ben Gross
If you have any other options in this area, and I literally mean any, then go there instead.This McDonald's is difficult to get to, and the manager has a terrible attitude which is reflected by other employees. She had zero regard for customers.Please train the staff here properly...
Atmosphere: 1
Food: 1
Service: 1
Antonio Lopez
Placed a mobile order before breakfast was over, but when I arrived at the store the order was cancelled by the manager, still waiting on the refund for, don’t waste your time driving there
Atmosphere: 1
Food: 1
Service: 1
charon shifflette
This place smh if you order hotcakes check your receipt syrup does not come with your pancakes they charge you $0.35 for one when I mention it to the manager why doesn't one come with the hotcakes her response was rude and saying oh well,...At least let me know so I can decide if I want to pay for it don't just add fees to my bill....... Whew smh.
Atmosphere: 1
Food: 3
Service: 1
Wendy Hernandez
Very bad they take for ever to get your food in always
Food: 1
Service: 1
Jackson Rhodes
Got my order wrong cuz i amt got no damn cheese on my bacon egg and
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bacon Egg & Cheese Biscuit
John Portera
Clean and fries are always ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Alexander Pereira
Excellent
Atmosphere: 5
Food: 5
Service: 5
Council Q.
WHY MCDONALD'S IS "NOT" MY KIND OF PLACE.....OR BURGER KING.....OR WENDY'S.....OR SONIC.....ETC.......9 DEC. 23.....TERRIBLE SERVICE AT THE MCDONALD'S DRIVE-THRU.....THIS IS LONG.....I went to McDonald's drive-thru this afternoon to get a couple of burgers and what I got was bad service and bad attitude. When I placed my order, I said, I want "2 McDoubles" and that will be all. What I saw come up on the screen was 1 McDouble and the person on the speaker stated what the cost was. I repeated, "2 McDoubles" not 1. The order was changed and the new total of $4.23 was stated to me. I don't know about you, but the number 2 does not sound anything like the number 1 to me. Next, I went to the window to pay for my order, I gave the cashier a $20.00 bill and what I received for my change was a ten, a five, one quarter, and two pennies. $4.23 from $20.00 leaves $15.77 as my change, not $15.27. When I told the cashier that she gave me the wrong change, she looked at the coins in my hand and picked up a quarter from the inside window sill and placed it in my hand and closed the window. I had to get her attention again, and again I showed her the coins in my hand and told her this is not the right change. She then said in a very curt tone, I have other customers, so you have to go to the other window! I told her that I was not going anywhere until you give me the correct change. She then closed the window and walked away. A few moments later her manager came to the window and asked what was the issue. I told her that my order was $4.23 and I did not receive the correct change, and I opened my hand to show her the coins that I had received. Before I could finish what I was saying, the manager wanted to see my receipt, so I gave it to her. She looked at the receipt and said that she would have to "countdown" the register, I asked her to repeat what she said, and she again said that she would have to countdown the register. I did not understand why she would have to do this for such a minor issue, but, okay. She closed the window, opened the cash register and took the cash drawer and a long receipt from the cash register and walked away. A few minutes later, she returned and stated that the cashier does not have any extra money in her register, so I will have to look at the video to see what happened, but I cannot do that now. I said, look at the video, for what, my coins were supposed to be $0.77 not $0.52. The manager then seemed annoyed and turned to the register and opened it, took out what seemed to be several coins and was about to hand them to me in a very angry manner. I stopped her, and said, I don't need all of that, you owe me 1 quarter. The manager opened the register again, slammed the change into the drawer and took out a quarter and finally gave it to me. I then went to the pick-up window and got my burgers and left. What I don't understand about any restaurant in today's world, I why would you have a person taking customer's orders who does not have the language skills to understand the menu items or what the customer is saying. Also, why would you have a person on your register who cannot count or make change? Even when the register tells you exactly what the change is supposed to be, you still have to be able to put the "correct" bills and coins together. On top of all of that, "you" get an attitude with the customer because you and your employee made a mistake, why? I am very tired of being "short changed" at restaurants, especially drive-thru windows, and that is why I never move an inch until I count my change, every penny of it. It seems that we have moved into an era where there is no actual customer service or attention to detail. Everybody wants high prices and to demand huge tips, but nobody want to provide basic customer service, something as little as giving the customer their correct change. I won't accept the wrong change and you should not accept it either.
The younger guy who gave me my food had a great attitude, just wanted to show my thanks.
Atmosphere: 3
Food: 3
Service: 5
Zoey Kessler Foster
The bathroom is not clean and there food is not that
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: French Fries, Mcchicken, Sausage Egg Mcmuffin and Hash Browns, Crispy Chicken Sandwich, Mcflurry with Oreo Cookies, Chicken Mcnuggets
Rosy
while I was waiting for my food inside I literally saw an employee picking at her toes like yea sure it’s your break or whatever but please do it in your car or somewhere not in a place where people are eating (in the photos I put you can see the shoe is off and on the floor I wish I got the other Angle so you can see her sock was offParking: Not a lot of spots but it’s easy to park
Lady at the drive through took my wrong order… the manager took the order back refund me .. then charge me the new order all with bad attitude. This so call manager didn’t even apologize. The fact that we waited 15 mins for the wrong order the least they could have done was apologize.
The workers here hung up while I was trying to make an order.
Atmosphere: 1
Food: 1
Service: 1
If you have any other options in this area, and I literally mean any, then go there instead.This McDonald's is difficult to get to, and the manager has a terrible attitude which is reflected by other employees. She had zero regard for customers.Please train the staff here properly...
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order before breakfast was over, but when I arrived at the store the order was cancelled by the manager, still waiting on the refund for, don’t waste your time driving there
Atmosphere: 1
Food: 1
Service: 1
This place smh if you order hotcakes check your receipt syrup does not come with your pancakes they charge you $0.35 for one when I mention it to the manager why doesn't one come with the hotcakes her response was rude and saying oh well,...At least let me know so I can decide if I want to pay for it don't just add fees to my bill....... Whew smh.
Atmosphere: 1
Food: 3
Service: 1
Very bad they take for ever to get your food in always
Food: 1
Service: 1
Got my order wrong cuz i amt got no damn cheese on my bacon egg and
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bacon Egg & Cheese Biscuit
Clean and fries are always ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Excellent
Atmosphere: 5
Food: 5
Service: 5
WHY MCDONALD'S IS "NOT" MY KIND OF PLACE.....OR BURGER KING.....OR WENDY'S.....OR SONIC.....ETC.......9 DEC. 23.....TERRIBLE SERVICE AT THE MCDONALD'S DRIVE-THRU.....THIS IS LONG.....I went to McDonald's drive-thru this afternoon to get a couple of burgers and what I got was bad service and bad attitude. When I placed my order, I said, I want "2 McDoubles" and that will be all. What I saw come up on the screen was 1 McDouble and the person on the speaker stated what the cost was. I repeated, "2 McDoubles" not 1. The order was changed and the new total of $4.23 was stated to me. I don't know about you, but the number 2 does not sound anything like the number 1 to me. Next, I went to the window to pay for my order, I gave the cashier a $20.00 bill and what I received for my change was a ten, a five, one quarter, and two pennies. $4.23 from $20.00 leaves $15.77 as my change, not $15.27. When I told the cashier that she gave me the wrong change, she looked at the coins in my hand and picked up a quarter from the inside window sill and placed it in my hand and closed the window. I had to get her attention again, and again I showed her the coins in my hand and told her this is not the right change. She then said in a very curt tone, I have other customers, so you have to go to the other window! I told her that I was not going anywhere until you give me the correct change. She then closed the window and walked away. A few moments later her manager came to the window and asked what was the issue. I told her that my order was $4.23 and I did not receive the correct change, and I opened my hand to show her the coins that I had received. Before I could finish what I was saying, the manager wanted to see my receipt, so I gave it to her. She looked at the receipt and said that she would have to "countdown" the register, I asked her to repeat what she said, and she again said that she would have to countdown the register. I did not understand why she would have to do this for such a minor issue, but, okay. She closed the window, opened the cash register and took the cash drawer and a long receipt from the cash register and walked away. A few minutes later, she returned and stated that the cashier does not have any extra money in her register, so I will have to look at the video to see what happened, but I cannot do that now. I said, look at the video, for what, my coins were supposed to be $0.77 not $0.52. The manager then seemed annoyed and turned to the register and opened it, took out what seemed to be several coins and was about to hand them to me in a very angry manner. I stopped her, and said, I don't need all of that, you owe me 1 quarter. The manager opened the register again, slammed the change into the drawer and took out a quarter and finally gave it to me. I then went to the pick-up window and got my burgers and left. What I don't understand about any restaurant in today's world, I why would you have a person taking customer's orders who does not have the language skills to understand the menu items or what the customer is saying. Also, why would you have a person on your register who cannot count or make change? Even when the register tells you exactly what the change is supposed to be, you still have to be able to put the "correct" bills and coins together. On top of all of that, "you" get an attitude with the customer because you and your employee made a mistake, why? I am very tired of being "short changed" at restaurants, especially drive-thru windows, and that is why I never move an inch until I count my change, every penny of it. It seems that we have moved into an era where there is no actual customer service or attention to detail. Everybody wants high prices and to demand huge tips, but nobody want to provide basic customer service, something as little as giving the customer their correct change. I won't accept the wrong change and you should not accept it either.
Restaurantji Recommends
The younger guy who gave me my food had a great attitude, just wanted to show my thanks.
Atmosphere: 3
Food: 3
Service: 5
The bathroom is not clean and there food is not that
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: French Fries, Mcchicken, Sausage Egg Mcmuffin and Hash Browns, Crispy Chicken Sandwich, Mcflurry with Oreo Cookies, Chicken Mcnuggets
while I was waiting for my food inside I literally saw an employee picking at her toes like yea sure it’s your break or whatever but please do it in your car or somewhere not in a place where people are eating (in the photos I put you can see the shoe is off and on the floor I wish I got the other Angle so you can see her sock was offParking: Not a lot of spots but it’s easy to park
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Mcchicken, Chicken Mcnuggets
Good I got my food it was hot and still taste
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries, Mcdouble
It's mac Dee you get what you pay for, I go
Atmosphere: 4
Food: 5
Service: 4