The Worst Customer Service EverOn April 24, 2024 I walked in for a take out order and was at the counter for 6 minutes and no one would take my order. I asked several time could someone take my and I was completely ignored by the manager. This was by far the absolute worst experience I ever had at any McDonald’s in my life. My order was never take I walked out. Completely Horrible
Service: 1
Mike Burnett
Food was always hot and correct.
Atmosphere: 4
Food: 5
Service: 4
Leigh Tussey
As someone on a restrictive diet, ordering fast food can often be a challenge in terms of communication. Not the case, here: they almost always get my order correct and are quick and friendly about correcting mistakes when they make them! This is my favorite McDonald's drive thru
Atmosphere: 5
Food: 5
Service: 5
Wadeedah Roberts
I think i stopped at this location to see if there was a change in the size of the big Mac.And it was. Just like the location in Severn on Telegraph rd. Smaller big macs. The Mc Donald's in Odenton aren't cheating their customers.I pull to the drive thru and sheesh. Who ever took my order wasn't having the best of day. That kinda sets the tone for the entire establishment if that's how I'm being greeted. Makes me question the energy in the kitchen. Is my food ok? Those types of things.My food was fine and to our liking besides the size of the big Mac. There are high chances I wouldn't stop here again. Even though I'm in the area often. I'll drive past 2 for a better 1.
Food: 4
Service: 2
Justin W
It took a long time to get a chicken sandwich and when I did the sandwich was half wrapped
Atmosphere: 4
Food: 3
Service: 3
Francisco Emperador
Great customer service for being a Fast food
Atmosphere: 5
Food: 5
Service: 5
Princess
They have people that don't look sanitary working there got missing teeth clothes are sloppy and dirty ...I will be driving away from the hood for my food from now on.
Atmosphere: 1
Food: 1
Service: 1
Cornelius G.
I went in for a filet fish, got a large fry, a cheeseburger and some nuggets. The filet fish was nasty, it was like they changed up the fish patty along with the tartar sauce. Everything else was ok. The girl working wasn't friendly. What I've noticed is customer service has gone down the toilet.
We picked a drink . Fairly fast. Convenient right out of the airport.
Atmosphere: 4
Food: 4
Service: 4
lolanaboo
When ALL you taste when you eat your fries is salt than that means there’s too much salt. Like yall made it snow on whole batch of fries smh grab a few and my fingers covered in salt. more salt on these than in a bag of chips.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Large Fries
Zurn Kwihangaana
Excellent McDonald's location so far with options to what's new on the menu by
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Mccafé Apple Fritter, Chicken Mcnuggets
Clean restaurant and bathrooms!!
Atmosphere: 5
The Worst Customer Service EverOn April 24, 2024 I walked in for a take out order and was at the counter for 6 minutes and no one would take my order. I asked several time could someone take my and I was completely ignored by the manager. This was by far the absolute worst experience I ever had at any McDonald’s in my life. My order was never take I walked out. Completely Horrible
Service: 1
Food was always hot and correct.
Atmosphere: 4
Food: 5
Service: 4
As someone on a restrictive diet, ordering fast food can often be a challenge in terms of communication. Not the case, here: they almost always get my order correct and are quick and friendly about correcting mistakes when they make them! This is my favorite McDonald's drive thru
Atmosphere: 5
Food: 5
Service: 5
I think i stopped at this location to see if there was a change in the size of the big Mac.And it was. Just like the location in Severn on Telegraph rd. Smaller big macs. The Mc Donald's in Odenton aren't cheating their customers.I pull to the drive thru and sheesh. Who ever took my order wasn't having the best of day. That kinda sets the tone for the entire establishment if that's how I'm being greeted. Makes me question the energy in the kitchen. Is my food ok? Those types of things.My food was fine and to our liking besides the size of the big Mac. There are high chances I wouldn't stop here again. Even though I'm in the area often. I'll drive past 2 for a better 1.
Food: 4
Service: 2
It took a long time to get a chicken sandwich and when I did the sandwich was half wrapped
Atmosphere: 4
Food: 3
Service: 3
Great customer service for being a Fast food
Atmosphere: 5
Food: 5
Service: 5
They have people that don't look sanitary working there got missing teeth clothes are sloppy and dirty ...I will be driving away from the hood for my food from now on.
Atmosphere: 1
Food: 1
Service: 1
I went in for a filet fish, got a large fry, a cheeseburger and some nuggets. The filet fish was nasty, it was like they changed up the fish patty along with the tartar sauce. Everything else was ok. The girl working wasn't friendly. What I've noticed is customer service has gone down the toilet.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Large Fries
My go to place for a egg sausage Biscuit meal.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very dirty location and smell,counter girl very
Atmosphere: 1
Food: 1
Service: 1
We picked a drink . Fairly fast. Convenient right out of the airport.
Atmosphere: 4
Food: 4
Service: 4
When ALL you taste when you eat your fries is salt than that means there’s too much salt. Like yall made it snow on whole batch of fries smh grab a few and my fingers covered in salt. more salt on these than in a bag of chips.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Large Fries
Excellent McDonald's location so far with options to what's new on the menu by
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Mccafé Apple Fritter, Chicken Mcnuggets
Quick Drive Thru, very polite
Atmosphere: 5
Food: 5
Service: 5