If your service is ever bad its most likely because the manager isn’t there to help anyone and they only have 1 female employer doing all the work while the man stand around. So please remember to be kind.
Atmosphere: 5
Food: 5
Service: 1
mrperfect john5
Immigrant staff are very courteous. I love ordering quick food and drinks
Atmosphere: 5
Food: 5
Service: 5
Cristy Evering
We go here often. The bacon egg and cheese croissant is where it's at. Huge breakfast sandwich for $5. Order a large coffee and save a couple of dollars. My son isn't a fan of donuts but he loves a honey dipped donut from Dunkin. Coffee's were prepared perfectly! Service is relatively fast and everyone is pleasant.Parking: This Dunkin donuts is located in the Walmart shopping center in Carroll Island so there is plenty of parking.Wheelchair accessibility: Very easy in & out. No steps
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Munchkins Donut Hole Treats, Caramel Iced Macchiato, Assorted Half Dozen or Dozen Donuts
Stephen M. Anderson
They forgot my Dole lemonade and my Maple bacon snack. They only put 1.5 pieces of bacon on my sandwich. This store screws up my order in some way almost half the time.
Atmosphere: 1
Food: 1
Service: 1
Gianna Van Dusen
I go here on just about every lunch break, everyone is very nice and always have the order correct.
Atmosphere: 4
Food: 4
Service: 5
Frances Kelly
I usually go to Dunkin for my coffee in the morning u guys make my coffee perfectly , I been to other Dunkin s and they just don't do a great job like u. Thank u so much.Parking: Easy to get to
First thing I was giving a dirty lid. I also asked for mint hot chocolate and was given peppermint. If mint wasn't available anymore, I should have been told that, and not have someone pick my flavor.
Atmosphere: 4
Food: 5
Service: 3
Debbie Hunt
Went through drive through. The order taker didn't listen to my drink order and gave me the wrong drink. Went back and had to change it. Not convenient at all. Then its just I'm sorry have a good day. Really you messed up and I had to come back and all I get is sorry, have a good day. Offer something for your mess up. Have customer service to keep customers coming back!!! Never again at this location. This isn't the first time but it will be the last!!!
I've been to this one before and everything was great but right now I'm sitting outside watching people that work there inside look at me and ignore me at the drive-thru.
Atmosphere: 1
Food: 5
Service: 1
Patricia McNeil
I originally come from Essex. We have three Dunkin’ Donuts out there. They have great food and extremely fast customer service. I came to The Dunkin’ Donuts on Caroll, Island Road after moving. I am so disappointed With how horrible this store is run. The drive-through so slowly compared to Essex. All three of the ones in Essex run smoothly is Chick-fil-A drive-through. The drive-through was busy so I go inside to try to order food. I Stand there five minutes while their workers just ignore me. Granted, they were making food. They were busy. Wor They were just look at me and continue what they were doing Got a breakfast sandwich from here the Other day. The bacon was raw. I just came for a coffee this morning because I am in the middle of moving and have no coffee pot at home. I love the area. I am living in now. But I miss Essex Dunkin’ Donuts. This one should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Cheryl L Murray
Customer service sucks and no one takes accountability.
Atmosphere: 1
Food: 1
Service: 1
Andrea Clarke
Unfortunately this rating regarding cleanliness goes across the board. Flies, flying around and gnats sitting on food. The food area is unkept. Now in the afternoon i.get dounts get stale a little but in the morning is should be fresh and they arent in my opinion. The customer service as far as greeting and getting you in and out is good.
Atmosphere: 1
Food: 2
Service: 5
Recommended dishes: Donuts
Amy Pollock
Love Dunkin‘ Donuts coffee. Most times the employees are super friendly. My only problem with Dunkin is they don’t always completely stir the coffee and all the good stuff is at the bottom.Kid-friendliness: They are extra kind to little ones
Large mobile order done quick and accurately!!
Atmosphere: 4
Food: 5
Service: 4
If your service is ever bad its most likely because the manager isn’t there to help anyone and they only have 1 female employer doing all the work while the man stand around. So please remember to be kind.
Atmosphere: 5
Food: 5
Service: 1
Immigrant staff are very courteous. I love ordering quick food and drinks
Atmosphere: 5
Food: 5
Service: 5
We go here often. The bacon egg and cheese croissant is where it's at. Huge breakfast sandwich for $5. Order a large coffee and save a couple of dollars. My son isn't a fan of donuts but he loves a honey dipped donut from Dunkin. Coffee's were prepared perfectly! Service is relatively fast and everyone is pleasant.Parking: This Dunkin donuts is located in the Walmart shopping center in Carroll Island so there is plenty of parking.Wheelchair accessibility: Very easy in & out. No steps
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bacon Egg and Cheese, Munchkins Donut Hole Treats, Caramel Iced Macchiato, Assorted Half Dozen or Dozen Donuts
They forgot my Dole lemonade and my Maple bacon snack. They only put 1.5 pieces of bacon on my sandwich. This store screws up my order in some way almost half the time.
Atmosphere: 1
Food: 1
Service: 1
I go here on just about every lunch break, everyone is very nice and always have the order correct.
Atmosphere: 4
Food: 4
Service: 5
I usually go to Dunkin for my coffee in the morning u guys make my coffee perfectly , I been to other Dunkin s and they just don't do a great job like u. Thank u so much.Parking: Easy to get to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Munchkins Donut Hole Treats, Donuts
First thing I was giving a dirty lid. I also asked for mint hot chocolate and was given peppermint. If mint wasn't available anymore, I should have been told that, and not have someone pick my flavor.
Atmosphere: 4
Food: 5
Service: 3
Went through drive through. The order taker didn't listen to my drink order and gave me the wrong drink. Went back and had to change it. Not convenient at all. Then its just I'm sorry have a good day. Really you messed up and I had to come back and all I get is sorry, have a good day. Offer something for your mess up. Have customer service to keep customers coming back!!! Never again at this location. This isn't the first time but it will be the last!!!
Atmosphere: 2
Food: 4
Service: 2
Slowest Dunkin I’ve ever been
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I've been to this one before and everything was great but right now I'm sitting outside watching people that work there inside look at me and ignore me at the drive-thru.
Atmosphere: 1
Food: 5
Service: 1
I originally come from Essex. We have three Dunkin’ Donuts out there. They have great food and extremely fast customer service. I came to The Dunkin’ Donuts on Caroll, Island Road after moving. I am so disappointed With how horrible this store is run. The drive-through so slowly compared to Essex. All three of the ones in Essex run smoothly is Chick-fil-A drive-through. The drive-through was busy so I go inside to try to order food. I Stand there five minutes while their workers just ignore me. Granted, they were making food. They were busy. Wor They were just look at me and continue what they were doing Got a breakfast sandwich from here the Other day. The bacon was raw. I just came for a coffee this morning because I am in the middle of moving and have no coffee pot at home. I love the area. I am living in now. But I miss Essex Dunkin’ Donuts. This one should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Customer service sucks and no one takes accountability.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately this rating regarding cleanliness goes across the board. Flies, flying around and gnats sitting on food. The food area is unkept. Now in the afternoon i.get dounts get stale a little but in the morning is should be fresh and they arent in my opinion. The customer service as far as greeting and getting you in and out is good.
Atmosphere: 1
Food: 2
Service: 5
Recommended dishes: Donuts
Love Dunkin‘ Donuts coffee. Most times the employees are super friendly. My only problem with Dunkin is they don’t always completely stir the coffee and all the good stuff is at the bottom.Kid-friendliness: They are extra kind to little ones
Atmosphere: 5
Food: 4
Service: 3