Would leave a 0 star if I could. I had made an online order that had everything i wanted especially toasted. when i get to the store to pick it up it’s not warm like it usually is. i just figured since i did a pickup that it had been sitting for a few minutes and cooled down. i asked the lady who made the sandwich if she toasted it to make sure and she said “Yes i toasted it” so i leave the store, when i finally get to work and get the sandwich out the bread is cold and flimsy and the cheese on the sandwich isn’t melted at all, including that the meat is still like it came out of the fridge. when i called to ask how this could be resolved she rudely told me that i’m just going to have to deal with it and there’s nothing she can do. HORRIBLE CUSTOMER SERVICE!!! never giving me money here again unless something is done to resolve this.
jeremy marshall
Went in there to get cookies lady gives me the oldest hardest cookies rock hard smh never coming back here
Jason Bell
OVERPRICED rip off. A 12" Boss sandwich (meatballs/pepperoni) here is a wallet-killing $14.99 while 10 miles up the road in Eldersburg it's $10.29 (a more realistic price). Why are they charging nearly 50% more?
John And Nicole K.
My wife ordered 3 sandwiches ahead of time, and they never put the sandwiches in the fridge. Then when we asked for 3 new sandwiches to be made. They charged us again. We paid $60 for 3 sandwiches because we had to rebuy. I will never eat here again.
Ana Hernandez
I didn’t like the way the lady talk to us, she was so mean when we were asking about the ingredients, ???
Howard le roux
Wish they would bring back the crushed hots. Nobody seems to have them
Used to go here when I was younger. They have downsized the shop, but not the service. Aiming for a good sub, no complaints from this location.
Vicki Holweg
It was terrible, ordered on line got the time wrong never called left subs on counter for 3 hours and then expected us to eat them in 90 degree weather . Bought 3 more so cost $60 for 3 subs.
steven harman
Customer Service at its finest....wowza...felt the special treatment...Mt.Airys best..I salute you guys
malindu kahavidana
The service could be much better. I have been here multiple times They always manage to mess up the order. The food isn't bad just somehow the service ruins it.
Spiral Tote
Staff is always nice and prompt making my sandwich.
Subway bad
Nice and friendly staff they prepared my sub with
Atmosphere: 3
Food: 4
Service: 5
Very clean and the staff was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Amazing service from Alex, dilligent and funny!
Would leave a 0 star if I could. I had made an online order that had everything i wanted especially toasted. when i get to the store to pick it up it’s not warm like it usually is. i just figured since i did a pickup that it had been sitting for a few minutes and cooled down. i asked the lady who made the sandwich if she toasted it to make sure and she said “Yes i toasted it” so i leave the store, when i finally get to work and get the sandwich out the bread is cold and flimsy and the cheese on the sandwich isn’t melted at all, including that the meat is still like it came out of the fridge. when i called to ask how this could be resolved she rudely told me that i’m just going to have to deal with it and there’s nothing she can do. HORRIBLE CUSTOMER SERVICE!!! never giving me money here again unless something is done to resolve this.
Went in there to get cookies lady gives me the oldest hardest cookies rock hard smh never coming back here
OVERPRICED rip off. A 12" Boss sandwich (meatballs/pepperoni) here is a wallet-killing $14.99 while 10 miles up the road in Eldersburg it's $10.29 (a more realistic price). Why are they charging nearly 50% more?
My wife ordered 3 sandwiches ahead of time, and they never put the sandwiches in the fridge. Then when we asked for 3 new sandwiches to be made. They charged us again. We paid $60 for 3 sandwiches because we had to rebuy. I will never eat here again.
I didn’t like the way the lady talk to us, she was so mean when we were asking about the ingredients, ???
Wish they would bring back the crushed hots. Nobody seems to have them
Restaurantji Recommends
Used to go here when I was younger. They have downsized the shop, but not the service. Aiming for a good sub, no complaints from this location.
It was terrible, ordered on line got the time wrong never called left subs on counter for 3 hours and then expected us to eat them in 90 degree weather . Bought 3 more so cost $60 for 3 subs.
Customer Service at its finest....wowza...felt the special treatment...Mt.Airys best..I salute you guys
The service could be much better. I have been here multiple times They always manage to mess up the order. The food isn't bad just somehow the service ruins it.
Staff is always nice and prompt making my sandwich.