Very disrespectful, rude and unorganized staff. The guy touched a dirty rag and used his bare hands to touch the mouth piece of the coffee lid. When I asked him he should avoid touching that area and give me another lid, he became aggressive and shut the window on me as I was talking.DD management, please do a better job at training your employees to include basic sanitation and decent behavior.
Atmosphere: 1
Food: 3
Service: 1
Stuart Sachs
Got my order totally messed up. I ordered an iced coffee and asked for extra flavor shots, and they put in extra shots of espresso instead and charged me almost $6 for it; plus charged for the flavor shots. Gave me a new one and loaded it with ice, when I originally asked for a little ice. I also got two donuts and they gave me 3 instead, and charged me for the extra. I didn't notice until I was on the road.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Donuts, Coffee Roll
Rachid Abkari
They gave me a stale sandwich, and then I went back and even the one that they made again is not as good poor
Atmosphere: 1
Food: 1
Service: 1
Gwen Kassab
Very limited seating area, needs more employees to shorten the wait.
If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!Dietary restrictions: they do not adhere to them!!!!!
Atmosphere: 1
Food: 1
Service: 1
Rachael G
If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!
Rachael G.
If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!
Que Wade
This is the only location that always gets my orders correct. I don’t live directly near this location anymore but for my daily coffee I do make the 12 minute drive. Customer service is always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
Dru Hake
Very busy but able to get you in and out with great service.
I live 3 minutes from this Dunkin and go here at least 2 times a week. This place is horribly run. The management needs to train their staff better. They don't even say good morning when you patronize them. The worst customer service ever. They always mess up orders and have a lot of bad attitudes. I addressed the low vibrational man at the window and his rudeness,...he had a complete temper tantrum and threw his hands up and left me sitting in the drive through. The supervisor permits this unprofessionalism. People spend their money and deserve better treatment than the ignorance of people who don't like their jobs.
Atmosphere: 1
Food: 2
Service: 1
peyton xx
This dunkin has always gotten my drinks and food out super fast! Really friendly staff.
Food: 5
Service: 5
Sandy Moll
Love my coffee mocha lattes
Kevin Olivas
Dunkin' Donuts is all about the ? ? ? ? Donuts!!! If you think Dunkin' there is no way possible that the next word you thinking of is anything else except the word Donut! I love donuts! You love donuts! ( Seriously why are you here if you don't love donuts?) Donuts! Donuts! Do nuts! Donuts!!! ? ? ? ? ? ? ? ?!! Yea for donuts! Dunkin' Donuts! Oh! Gotta get one more for the road. Lucky road! Donuts ?!
Atmosphere: 5
Food: 5
Service: 5
Abdulloh Abdullajanov
Checked my receipt and I had ordered just a cup of ice and they charged me 3.70 for it
Very disrespectful, rude and unorganized staff. The guy touched a dirty rag and used his bare hands to touch the mouth piece of the coffee lid. When I asked him he should avoid touching that area and give me another lid, he became aggressive and shut the window on me as I was talking.DD management, please do a better job at training your employees to include basic sanitation and decent behavior.
Atmosphere: 1
Food: 3
Service: 1
Got my order totally messed up. I ordered an iced coffee and asked for extra flavor shots, and they put in extra shots of espresso instead and charged me almost $6 for it; plus charged for the flavor shots. Gave me a new one and loaded it with ice, when I originally asked for a little ice. I also got two donuts and they gave me 3 instead, and charged me for the extra. I didn't notice until I was on the road.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Donuts, Coffee Roll
They gave me a stale sandwich, and then I went back and even the one that they made again is not as good poor
Atmosphere: 1
Food: 1
Service: 1
Very limited seating area, needs more employees to shorten the wait.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant, Hash Browns, Bagels
If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!Dietary restrictions: they do not adhere to them!!!!!
Atmosphere: 1
Food: 1
Service: 1
If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!
If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!
This is the only location that always gets my orders correct. I don’t live directly near this location anymore but for my daily coffee I do make the 12 minute drive. Customer service is always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
Very busy but able to get you in and out with great service.
Atmosphere: 5
Food: 5
Service: 5
Didn't have the donuts I
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
Restaurantji Recommends
I live 3 minutes from this Dunkin and go here at least 2 times a week. This place is horribly run. The management needs to train their staff better. They don't even say good morning when you patronize them. The worst customer service ever. They always mess up orders and have a lot of bad attitudes. I addressed the low vibrational man at the window and his rudeness,...he had a complete temper tantrum and threw his hands up and left me sitting in the drive through. The supervisor permits this unprofessionalism. People spend their money and deserve better treatment than the ignorance of people who don't like their jobs.
Atmosphere: 1
Food: 2
Service: 1
This dunkin has always gotten my drinks and food out super fast! Really friendly staff.
Food: 5
Service: 5
Love my coffee mocha lattes
Dunkin' Donuts is all about the ? ? ? ? Donuts!!! If you think Dunkin' there is no way possible that the next word you thinking of is anything else except the word Donut! I love donuts! You love donuts! ( Seriously why are you here if you don't love donuts?) Donuts! Donuts! Do nuts! Donuts!!! ? ? ? ? ? ? ? ?!! Yea for donuts! Dunkin' Donuts! Oh! Gotta get one more for the road. Lucky road! Donuts ?!
Atmosphere: 5
Food: 5
Service: 5
Checked my receipt and I had ordered just a cup of ice and they charged me 3.70 for it