“Love,love,love the Spicy Dragon fruit. I was warmly greeted by Howard& another staff member as I walked into the store. The store was super clean and if I had more time,I would have hung there for a bit. Overall great vibe and look forward to my next visit!“
“The staffing has most definitely changed. This is the most pleasant experience that I have ever experienced in this location! I stopped coming to this location for Starbucks for nearly a year. After 4 different rude,unfriendly, no smiling experiences, I gave up and took my money to St. Thomas location. I love that location too when I'm in the area. At the Owings Mills location( inside of the Giant), not only was I greeted with a pleasant person but she made sure my drink was amazing! I will start patronizing this location again. Thanks for your kindness and respect“
“Man, it's crazy how people don't understand how little things could really make someone's day. Austin I really appreciate you. Your customer service will take you a long way. I'm sure you'll have your own business soon. If you don’t then you will go far in life because of your heart. Aaliyah & Mel thank you for being awesome. You guys made my day just with a coffee. Thank you ‼️“
“I am so confused as to the ratings this location (Store # 733) has. The service is impeccable. The staff works hard and diligently and they follow instructions when making drinks. They are also highly attentive to customer needs. I visit this location frequently, as in three/four times a week, and at various times of the day. This I know to be true: the general manager of this location has a phenomenal team, and I can tell because her leadership reflects whether she is in the building or not.I think this may be the best Starbucks in the area. I drive past the one closest to me to come to this location.Please don't let the bad reviews deter you. Give it a visit. You will not regret it.“
“This is the best Starbucks location in Owings Mills, in my opinion! I visit this location most weekdays in the morning around 6:30 AM and the staff at that time are so friendly and welcoming. This is the only location in the area that ALWAYS toasts my croissant to perfection and makes my drink perfectly! For a tired teacher in the mornings, it's always very much appreciated and starts my day off right :) The atmosphere is quiet and the place is always clean and tidy. Keep up the great work!!!“