Did a mobile order and forgot to hit whipped cream for my latte and Abby that was making my drink took care of it and had awesome customer service which is very refreshing. I've been coming to this dunkin for years and the last few experiences hasn't been great but Abby definitely gave a great experience today and I truly appreciate a bright start to my day and my latte is delicious ❤ ?
Service: 5
Mello Cal
That one girl Haley amazing Service!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Loveless
My sister and I met here for tutoring once or twice a week. It is always busy with a good flow of traffic, but never slow so l service. The parking is a little confusing, but being as it is in a shipping center, they didn't have much control over that.
Atmosphere: 4
Food: 5
Service: 5
Alexander Yim
First time visiting this Dunkin’ store to pick up a cup of coffee. Inside, just about every table was visible with stray crumbs and bits of food. The restroom was clean, but the soap dispenser was not working. Please, remember this Dunkin’ location does not have a drive-thru window.
Atmosphere: 3
Food: 4
Service: 4
Lord Martin
Like what they've done with the place, but sometimes are out of donuts i
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Iced Latte
Katie Rout
I don't live locally but got a breakfast order this morning and had an issue with my app. Maria was *fantastic* with helping to correct the issue and couldn't be sweeter about it. Those that I know that live locally visit frequently and report there is always great, quick service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Rob Black
This is my go to Dunkin Donuts shop! They make the coffee & Latte just right. Usually no wait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Paul Moorhouse
Be sure to pay attention and have them repeat your order otherwise you're liable to walk out with 6 double chocolate instead of 6 chocolate frosted raised donuts.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Donuts
James Ivey
The menu is very nice the place is clean the service is great.not as many choices for dessert but other than that I'm been there 2 days in a row ? maybe 3
Please bring Treece back to mornings. Management already screwed up by taking Chad away, now this. This was the best Dunkin in Baltimore county. Not anymore. Without Treece there, it is not the same. She knew EVERYBODY'S drink!! Now I'm stuck going to Taylor and Harford rd?. It was a beautiful morning when I could walk in and She made my Hazelnut iced latte without me saying a word. Now they put all the beauty on 3-11. Someone please fix this.
Atmosphere: 5
Food: 5
Service: 5
潘志伟
This is what I looked like after I bought it. It's obvious that this cup is not enough. The clerk said that's it.
Kutrei
This is seriously the best Dunkin’ in Baltimore County. They’ve got the cheapest prices, and the staff is phenomenal. I come here on an almost daily basis and the staff is always so friendly and helpful!
Barbara Hoffer
I HAD A CRAVING FOR MUNCHKINS SO MY HUSBAND PICKED SOME UP. WHAT THEY CONSIDER MUNCHKINS ARE TERRIBLE. THEY ARE THE SIZE OF GOLF BALLS AND HAD NO GLAZE ON 3/4th OF THE AREA. I HAVE LIVED IN THIS AREA FOR 70 YEARS AND CANNOT BELIEVE HOW AWFUL THESE WERE. COVID? SO MUCH FOR MY SWEET TOOTH.!!!
Food: 1
Nicole Ellerman
Tried to place an order thru the app. Said this location was temporarily closed. Called the store & the guy said they were closing in 3 min. Told him I was pulling in the parking space out front then & he said ok. When I got to the door, he locked it & walked away. I knocked on the door & he shrugged his shoulder, while I was showing him my phone that it was still 757 at that time & he just walked away & to the back. Not good customer service at all & he should’ve told me on the phone he was closing early
Clea, friendly,
Atmosphere: 4
Food: 4
Service: 4
Did a mobile order and forgot to hit whipped cream for my latte and Abby that was making my drink took care of it and had awesome customer service which is very refreshing. I've been coming to this dunkin for years and the last few experiences hasn't been great but Abby definitely gave a great experience today and I truly appreciate a bright start to my day and my latte is delicious ❤ ?
Service: 5
That one girl Haley amazing Service!!
Atmosphere: 5
Food: 5
Service: 5
My sister and I met here for tutoring once or twice a week. It is always busy with a good flow of traffic, but never slow so l service. The parking is a little confusing, but being as it is in a shipping center, they didn't have much control over that.
Atmosphere: 4
Food: 5
Service: 5
First time visiting this Dunkin’ store to pick up a cup of coffee. Inside, just about every table was visible with stray crumbs and bits of food. The restroom was clean, but the soap dispenser was not working. Please, remember this Dunkin’ location does not have a drive-thru window.
Atmosphere: 3
Food: 4
Service: 4
Like what they've done with the place, but sometimes are out of donuts i
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Iced Latte
I don't live locally but got a breakfast order this morning and had an issue with my app. Maria was *fantastic* with helping to correct the issue and couldn't be sweeter about it. Those that I know that live locally visit frequently and report there is always great, quick service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
This is my go to Dunkin Donuts shop! They make the coffee & Latte just right. Usually no wait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Be sure to pay attention and have them repeat your order otherwise you're liable to walk out with 6 double chocolate instead of 6 chocolate frosted raised donuts.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Donuts
The menu is very nice the place is clean the service is great.not as many choices for dessert but other than that I'm been there 2 days in a row ? maybe 3
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Please bring Treece back to mornings. Management already screwed up by taking Chad away, now this. This was the best Dunkin in Baltimore county. Not anymore. Without Treece there, it is not the same. She knew EVERYBODY'S drink!! Now I'm stuck going to Taylor and Harford rd?. It was a beautiful morning when I could walk in and She made my Hazelnut iced latte without me saying a word. Now they put all the beauty on 3-11. Someone please fix this.
Atmosphere: 5
Food: 5
Service: 5
This is what I looked like after I bought it. It's obvious that this cup is not enough. The clerk said that's it.
This is seriously the best Dunkin’ in Baltimore County. They’ve got the cheapest prices, and the staff is phenomenal. I come here on an almost daily basis and the staff is always so friendly and helpful!
I HAD A CRAVING FOR MUNCHKINS SO MY HUSBAND PICKED SOME UP. WHAT THEY CONSIDER MUNCHKINS ARE TERRIBLE. THEY ARE THE SIZE OF GOLF BALLS AND HAD NO GLAZE ON 3/4th OF THE AREA. I HAVE LIVED IN THIS AREA FOR 70 YEARS AND CANNOT BELIEVE HOW AWFUL THESE WERE. COVID? SO MUCH FOR MY SWEET TOOTH.!!!
Food: 1
Tried to place an order thru the app. Said this location was temporarily closed. Called the store & the guy said they were closing in 3 min. Told him I was pulling in the parking space out front then & he said ok. When I got to the door, he locked it & walked away. I knocked on the door & he shrugged his shoulder, while I was showing him my phone that it was still 757 at that time & he just walked away & to the back. Not good customer service at all & he should’ve told me on the phone he was closing early