Dunkin'

8487 Fort Smallwood Rd, Pasadena
(410) 437-2121

Recent Reviews

Tammy Deetz

Just a quick stop for coffee and a donut. I don't normally go to Dunkin because its a bit far to walk to and I'm never around that area as much, but it was a decent experience. Coffee and donut was good and a nice pick me up. The person at the register was friendly and helpful as well as made sure I was satisfied with my order. Wasn't too busy for that time of day so I was in and out to prepare for a grocery trip. I would go again when I'm around that way. I think its a good recommend as I'm sure we've all grown up at Dunkin there maybe some who never tried. I feel they would enjoy the experience.

Atmosphere: 5

Food: 4

Service: 5

Allan Levy

Great service and friendly staff

Nicole T

This place is horrible. Some of the workers, especially the woman working the day shift are very nasty and have no problem cussing at you. You need better customer service skills

Amanda H.

The manager is extremely rude and charged for items you didn't order. He refused to give me a receipt when I asked because I knew the price was not right after he snatched my card from me.

Wilma Flinstone

This place is horrible. Some of the workers, especially the woman working the day shift are very nasty and have no problem cussing at you. You need better customer service skills

Micheal T.

Needlessly long wait times. Food is on par with other Dunkin' stores but they will leave you to idle at the window for mundane items ie a cup of water. Location makes no attempt to prevent Karen's and Kyles from parking in the narrow parking lot which blocks access to drive thru and adjacent roads.

Rick R.

Poor customer service. Roaches in the bathroom. Drive through atrocious.Avoid at all costs

Stephen Ryan

I complain about my bacon egg and cheese croissant being stale . So they remade my sandwich fresh and it was not good !

Vidal D.

First time to a DD in years. Now I know why I don't frequent DDs. Long drive thru line. Went inside. Fairly quick service. very friendly. Ordered a xl midnight, half dozen donuts. Coffee was luke warm at best and tasted like old dish water. The donuts were small and sloppy. Wtf. At this point I'm wondering just how much effort is being put in here. Won't be back.....no point. I can easily make better coffee and donuts at home.

Sha'Brittney A.

Ordered two of new cold brews with the sweet cold foam and both were watered down and had absolutely no flavor. The lids for the drinks were also bent and the lips were very sharp and should have been thrown away. This location is very inconsistent and I have contacted corporate about it. I will never spend my money here again.

Kyle Cole

They over charge for the drinks and do not make them properly. Everytime I order a caramel macchiato it never has any caramel. This is the worst dunkin donuts around. No refunds they charge 10 cents a pump

Nichelle K.

I often go to this location since it is much closer to home and super convenient, however at this point, Ill drive the extra 2 miles. Literally every time the donut order comes out wrong or missing items. This most recent trip, I was missing 2 donuts. I doubled back in the drive thru, reiterated what items were missing and was STILL given the wrong donuts. Additionally, if you happen to order a side of bacon, it is GROSSLY undercooked, consistently.

Ma-e M.

I put a mobile order in advance from home. When I got here at 0545, I was rudely yelled out because my order did not reach them. I am telling the bad attitude was out of this world. It was unbelievable that the person is tolerated to work at this place. I will not order from here ever again.

Tara R.

Friendly, quick drive thru service. Donuts were fresh and I have no complaints about this location.

carla gomez

Love Dunkin' Donuts but this location has gotten my order wrong or forgot to put it in the bag 3/10 times. I am reluctant to return. Drive thru is horrible-- always super busy and accessibility

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