Placed an order online, missing item when delivered. Called and they said they would deliver the missing item within 45 mins. 3 hrs later still no pizza showed up at my house. The part of the order we did get was awful on top of it all. I hadn't ordered from here in probably 2 years and won't ever order again.
Food: 1
Service: 1
blunt kushman
Only reason it's not one star is the dude on the phone was semi cordial when I called to tell them they didn't put toppings on one of the pizzas I ordered as well as being able to see the crust through the cheese, he never apologized for the mistake just offered to remake it which was appreciated but it was already 40mins late from the time they gave me and I wasn't told it would be door dashed as I ordered through the app.Definitely seems like a management problem as this appears to be common practice at this location.
Atmosphere: 1
Food: 1
Service: 3
N. H. (Vladimir)
I just love Pizza Hut over other pizza places. I love their chicken Hawaiian pizza.
Atmosphere: 5
Food: 5
Service: 5
Mary Ann Massimilla
What is going on with your crust? The past two times I have ordered the crust is dry - no taste and looks like cardboard. Very disappointing. Pizza Hut was my favorite. I’ll have to try a different location. Reading the reviews all the responses are the same - sorry to hear that and that is not what you want the customer to experience. Instead of trying to improve.
Atmosphere: 2
Food: 1
Service: 3
alexis
Took forever to deliver, pizza was hard cold and dry. Wings had no sauce and I did not receive the sauce cup on side that I paid for. Mini cinnarolls were shaken up and barely iced. Also cold. Total was 39$. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Hannah
Whoever runs this location should find another job. Only 2 employees working on championship Subday are you insane. These kids are in here missing their order times by 45 minutes and saying "oh well that's football for you" No that's not football for you there needs to be more staffing here or how about the manager steps up and helps their people. And if the staff is over helped then the website could tell me that and not give me a 15 minute order ready time. The employee here are fine but the management and website are trash.
Atmosphere: 1
Food: 4
Service: 1
monica bowen
Picking up a DoorDash order from this location and a driver names RAFIKI decided it was a good idea to threaten to cut my friend while he was on the clock and then BRAGGED about him almost cutting my friend WHEN HE GOT BACK TO THE STORE. I went in to talk to the GM and she was not here. The shift lead whose name escapes me, said “what happens on the clock is none of my business, it’s a personal matter” so this location just has people threatening to cut people in the stomach while they are working because they felt slighted and they do nothing about it? How is this not a problem for the company AT LARGE?
Monica B.
Picking up a DoorDash order from this location and a driver names RAFIKI decided it was a good idea to threaten to cut my friend while he was on the clock and then BRAGGED about him almost cutting my friend WHEN HE GOT BACK TO THE STORE. I went in to talk to the GM and she was not here. The shift lead whose name escapes me, said "what happens on the clock is none of my business, it's a personal matter" so this location just has people threatening to cut people in the stomach while they are working because they felt slighted and they do nothing about it? How is this not a problem for the company AT LARGE
Lavena Stoakley
Although the delivery of the food was quick, the food was not what I expected. Tee pizza was not cooked long enough so I had
Food: 1
Service: 4
A
My husband walked in to order food and the guy at the counter had his finger in his nose up to his knuckle.
These 5 stars go to Emily, I placed an order for 13 pizzas and she said she would have them ready in 15 minutes. Emily was the only associate working and was able to deliver delicious pizza and on time too. Emily was, very sweet and accomadating. We will definitely order from that pizza Hut again.
Atmosphere: 5
Food: 5
Service: 5
Antonio Lozano
Quality pizza every time, I’ve never had any issues and I’ve been eating here for years
Romel Baltimore
That's for the service, the food was amazing ? ? ? the service was terrible..
Joseph Horne
Ordered a medium pizza and one of their pastas. Not long after they called saying they didn’t have any medium pizzas or pasta and the order was canceled.
Joseph H.
Ordered a medium pizza and one of their pastas. Not long after they called stating they didn't have any medium pizzas or pastas and my order was canceled
Placed an order online, missing item when delivered. Called and they said they would deliver the missing item within 45 mins. 3 hrs later still no pizza showed up at my house. The part of the order we did get was awful on top of it all. I hadn't ordered from here in probably 2 years and won't ever order again.
Food: 1
Service: 1
Only reason it's not one star is the dude on the phone was semi cordial when I called to tell them they didn't put toppings on one of the pizzas I ordered as well as being able to see the crust through the cheese, he never apologized for the mistake just offered to remake it which was appreciated but it was already 40mins late from the time they gave me and I wasn't told it would be door dashed as I ordered through the app.Definitely seems like a management problem as this appears to be common practice at this location.
Atmosphere: 1
Food: 1
Service: 3
I just love Pizza Hut over other pizza places. I love their chicken Hawaiian pizza.
Atmosphere: 5
Food: 5
Service: 5
What is going on with your crust? The past two times I have ordered the crust is dry - no taste and looks like cardboard. Very disappointing. Pizza Hut was my favorite. I’ll have to try a different location. Reading the reviews all the responses are the same - sorry to hear that and that is not what you want the customer to experience. Instead of trying to improve.
Atmosphere: 2
Food: 1
Service: 3
Took forever to deliver, pizza was hard cold and dry. Wings had no sauce and I did not receive the sauce cup on side that I paid for. Mini cinnarolls were shaken up and barely iced. Also cold. Total was 39$. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
Whoever runs this location should find another job. Only 2 employees working on championship Subday are you insane. These kids are in here missing their order times by 45 minutes and saying "oh well that's football for you" No that's not football for you there needs to be more staffing here or how about the manager steps up and helps their people. And if the staff is over helped then the website could tell me that and not give me a 15 minute order ready time. The employee here are fine but the management and website are trash.
Atmosphere: 1
Food: 4
Service: 1
Picking up a DoorDash order from this location and a driver names RAFIKI decided it was a good idea to threaten to cut my friend while he was on the clock and then BRAGGED about him almost cutting my friend WHEN HE GOT BACK TO THE STORE. I went in to talk to the GM and she was not here. The shift lead whose name escapes me, said “what happens on the clock is none of my business, it’s a personal matter” so this location just has people threatening to cut people in the stomach while they are working because they felt slighted and they do nothing about it? How is this not a problem for the company AT LARGE?
Picking up a DoorDash order from this location and a driver names RAFIKI decided it was a good idea to threaten to cut my friend while he was on the clock and then BRAGGED about him almost cutting my friend WHEN HE GOT BACK TO THE STORE. I went in to talk to the GM and she was not here. The shift lead whose name escapes me, said "what happens on the clock is none of my business, it's a personal matter" so this location just has people threatening to cut people in the stomach while they are working because they felt slighted and they do nothing about it? How is this not a problem for the company AT LARGE
Although the delivery of the food was quick, the food was not what I expected. Tee pizza was not cooked long enough so I had
Food: 1
Service: 4
My husband walked in to order food and the guy at the counter had his finger in his nose up to his knuckle.
Restaurantji Recommends
These 5 stars go to Emily, I placed an order for 13 pizzas and she said she would have them ready in 15 minutes. Emily was the only associate working and was able to deliver delicious pizza and on time too. Emily was, very sweet and accomadating. We will definitely order from that pizza Hut again.
Atmosphere: 5
Food: 5
Service: 5
Quality pizza every time, I’ve never had any issues and I’ve been eating here for years
That's for the service, the food was amazing ? ? ? the service was terrible..
Ordered a medium pizza and one of their pastas. Not long after they called saying they didn’t have any medium pizzas or pasta and the order was canceled.
Ordered a medium pizza and one of their pastas. Not long after they called stating they didn't have any medium pizzas or pastas and my order was canceled