Say that you have terrible customer service without saying it. Girl who took my order seemed agitated that I needed things (straw, napkin, holder). There were no other customers to help, so I’m not sure what the rush was. I called to discuss the terrible customer service with the manager Brook-ie (if that’s her actual name) she asked how is calling going to help me and hung up. Came in person and the manager Brook-ie who I spoke with said that the phone “disconnected”. Not sure the name of the girl who serviced me as the manager wouldn’t disclose her name, telling me that the blond brunette girl can tell me her name. I asked her, her response was that she didn’t want to tell me. While i’m talking to her she decides to try and go help a customer who had just walked up. There needs to be a customer service standard here, all across the board, regardless of the whether the customer is skin-folk.
Charles Mcdermott
Love the soft ice cream
Bob Ritchey Jr
My niece works here and they know how to do it right . From cones to shakes they got you covered.
Jeannette Woods
Service is slow sometimes. Ice cream was good.
Malcolm Smith
I want to start by saying I love Rita's just not this one. The horrible person Nicholas aweful customer service the sun is blinding and hot..and when I asked for an item and the girl said we don't offer that in a large..he left j is customer to chime in and telling me if I read the menu I would know...everyone knows its a fast pace place...I know what I usually get so why read the menu...never will go there again..
Zac Meier
Very good I recommend cotton candy it's bussin bussin
Linda Archibald
Always good! Sad that they will be closing for the season soon ?
I went here right before closing and the staff was soooo friendly and sweet! Super bubbly I don’t remember their names but whoever worked the closing shift on 8/2/22 left a great impression!
Karen Matilda
Love Rita ice remind me of NY we have this there to. Great place to help cool off on hot summer days and my pup loves their vanilla ice cream and waffle cone is her fav
Daniel Langer
Did scooping Italian ice become a complex process? Last two time I was here they took an insanely long time. 3 people ahead in line took close to 20 minutes
Nick Witherspoon
Like Rita's needs words.... Yummy in ma tummy
Matthew Wolfe
As always Rita’s never disappoints. Only thing I wish was that they had some tables outside to enjoy your custard without getting in your car. There is a small bench outside, but it seems like it is mainly for the people waiting in line.
Good custard
Best ice cream cones
Friendly service and delicious snacks
Say that you have terrible customer service without saying it. Girl who took my order seemed agitated that I needed things (straw, napkin, holder). There were no other customers to help, so I’m not sure what the rush was. I called to discuss the terrible customer service with the manager Brook-ie (if that’s her actual name) she asked how is calling going to help me and hung up. Came in person and the manager Brook-ie who I spoke with said that the phone “disconnected”. Not sure the name of the girl who serviced me as the manager wouldn’t disclose her name, telling me that the blond brunette girl can tell me her name. I asked her, her response was that she didn’t want to tell me. While i’m talking to her she decides to try and go help a customer who had just walked up. There needs to be a customer service standard here, all across the board, regardless of the whether the customer is skin-folk.
Love the soft ice cream
My niece works here and they know how to do it right . From cones to shakes they got you covered.
Service is slow sometimes. Ice cream was good.
I want to start by saying I love Rita's just not this one. The horrible person Nicholas aweful customer service the sun is blinding and hot..and when I asked for an item and the girl said we don't offer that in a large..he left j is customer to chime in and telling me if I read the menu I would know...everyone knows its a fast pace place...I know what I usually get so why read the menu...never will go there again..
Very good I recommend cotton candy it's bussin bussin
Always good! Sad that they will be closing for the season soon ?
Restaurantji Recommends
I went here right before closing and the staff was soooo friendly and sweet! Super bubbly I don’t remember their names but whoever worked the closing shift on 8/2/22 left a great impression!
Love Rita ice remind me of NY we have this there to. Great place to help cool off on hot summer days and my pup loves their vanilla ice cream and waffle cone is her fav
Did scooping Italian ice become a complex process? Last two time I was here they took an insanely long time. 3 people ahead in line took close to 20 minutes
Like Rita's needs words.... Yummy in ma tummy
As always Rita’s never disappoints. Only thing I wish was that they had some tables outside to enjoy your custard without getting in your car. There is a small bench outside, but it seems like it is mainly for the people waiting in line.