Very upset about my mobile order yesterday. I paid $39.10 get to the window they didn't have the specialty donuts no option to give something else or to give me my money back. The donuts that I did receive dry
s s
I scan the app never works and the costumer counter tell you it works only for treat you as stupid because I see the recite and NO. 11808 Reisterstown rd Md.21136
Atmosphere: 1
Food: 1
Service: 1
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Their donuts are stiff & dry. 1/5 is my rating until they find a way to preserve the donuts; it's this specific location.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Egg and Cheese, Bagels, Croissant
Billy Beck
Can you believe someone asked me to buy weed outside your store in your parking lot? I thought to myself, you must be one of the stupidest persons I have ever seen.Just thought you should know.
Ball S.
terrible service asked to pay and was stared at as they continued to waltzing around just not good at all
Busybee
The cheap ignorant punjabi at the window assumes your don’t want your change after you pay. Then gets rude when you ask for it. Hell yes I want my nickel tf..
Atmosphere: 1
Food: 1
Service: 1
Ashia Cosby
Guy with the long black ponytail at the drive thru is just nasty. He talks to his coworkers over the headset while you wait for him to finish so that you can place your order. When you finally get to the window he doesn’t greet you or even tell you your total just waits for you to hand over your card. Then he (barely) hands you your items and just continues talking to his coworkers… I’m usually not that picky when it comes to fast food and the service because I get it but he is just extremely rude and his vibe is way off. He must own the place or have family/friends that owns it because there’s no way he’s still employed there.
Atmosphere: 1
Food: 3
Service: 1
B- Fierce
I asked for a career and the dude practically threw it on the counter for me to pick up....no sense of professionalism whatsoever.
vince mclean
Watch the credit card fraud here !! They try to charge credit cards 2 times. !! I caught them !!
I order at least 4 large coffees from this dunkin on reisterstown rd in 21136 zip to be delivered twice a week and have been for at least 6 months now. I had not been in-person there for at least a year. The last time I went, the male with a long black ponytail whose height is about 5 ft 8, shorted me on my change back after I paid. The same male was there last night, 6/27/23 at shortly after 9 P.M., when I went in-person to pick up an online order that included 6 large coffees. He stood behind the counter parallel to the entrance door and did not greet me as I walked past him and over to the pickup area. He walked over to where I was and made a condescending comment related to me picking up the amount of coffee that I purchased, while he stood with his armed crossed. When I reminded him that I purchased it as a customer and I asked him for a large bag, he let me know that he did not think that I needed it and continued to mock my choice to pick up such a somewhat large amount of coffee. He did not greet me, did not offer to bag it for me, did not offer to help in any way, did not thank me for the purchase, did not bid me farewell, did not offer a receipt, and did not mark the coffees with a tag of the ingredients and time prepared. He reminded me of a little boy in pre-school that needs a hug. For someone who I remember having to walk to and from work last year, he sure does not seem to want anything more out of life. He instead has chosen to make the least out of opportunities for growth, if not for himself, for the business that has several other Dunkin' locations in less than a 5 mile radius.Kid-friendliness: Non-existent
Dan Rivera
Some of the employees need to speak better English. I couldn't understand the one person. But I will keep coming back here for my doughnuts.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese, Croissant
B Goldinc
Not the friendliest... just because i like my coffee strong doesn't mean I need to be "coffee shamed" ?Kid-friendliness: What kid doesn't lime ice cream and donuts!?!Parking: Never an issue
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
Benjamin W
Fast service and great coffee and donuts. There is precious little seating there,. however . Nothing else to add
Blakistan85 ..
Very unpleasant service.I moved here recently and have frequented this Dunkin every day for roughly two weeks since it is so close.The morning drive through cashier has been consistently unfriendly, and today he outdid his self by aggressively snatching my card when I told him my coffee was made incorrectly. I won't be back.
Very fast drive thru.
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
Very upset about my mobile order yesterday. I paid $39.10 get to the window they didn't have the specialty donuts no option to give something else or to give me my money back. The donuts that I did receive dry
I scan the app never works and the costumer counter tell you it works only for treat you as stupid because I see the recite and NO. 11808 Reisterstown rd Md.21136
Atmosphere: 1
Food: 1
Service: 1
Their donuts are stiff & dry. 1/5 is my rating until they find a way to preserve the donuts; it's this specific location.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Egg and Cheese, Bagels, Croissant
Can you believe someone asked me to buy weed outside your store in your parking lot? I thought to myself, you must be one of the stupidest persons I have ever seen.Just thought you should know.
terrible service asked to pay and was stared at as they continued to waltzing around just not good at all
The cheap ignorant punjabi at the window assumes your don’t want your change after you pay. Then gets rude when you ask for it. Hell yes I want my nickel tf..
Atmosphere: 1
Food: 1
Service: 1
Guy with the long black ponytail at the drive thru is just nasty. He talks to his coworkers over the headset while you wait for him to finish so that you can place your order. When you finally get to the window he doesn’t greet you or even tell you your total just waits for you to hand over your card. Then he (barely) hands you your items and just continues talking to his coworkers… I’m usually not that picky when it comes to fast food and the service because I get it but he is just extremely rude and his vibe is way off. He must own the place or have family/friends that owns it because there’s no way he’s still employed there.
Atmosphere: 1
Food: 3
Service: 1
I asked for a career and the dude practically threw it on the counter for me to pick up....no sense of professionalism whatsoever.
Watch the credit card fraud here !! They try to charge credit cards 2 times. !! I caught them !!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I order at least 4 large coffees from this dunkin on reisterstown rd in 21136 zip to be delivered twice a week and have been for at least 6 months now. I had not been in-person there for at least a year. The last time I went, the male with a long black ponytail whose height is about 5 ft 8, shorted me on my change back after I paid. The same male was there last night, 6/27/23 at shortly after 9 P.M., when I went in-person to pick up an online order that included 6 large coffees. He stood behind the counter parallel to the entrance door and did not greet me as I walked past him and over to the pickup area. He walked over to where I was and made a condescending comment related to me picking up the amount of coffee that I purchased, while he stood with his armed crossed. When I reminded him that I purchased it as a customer and I asked him for a large bag, he let me know that he did not think that I needed it and continued to mock my choice to pick up such a somewhat large amount of coffee. He did not greet me, did not offer to bag it for me, did not offer to help in any way, did not thank me for the purchase, did not bid me farewell, did not offer a receipt, and did not mark the coffees with a tag of the ingredients and time prepared. He reminded me of a little boy in pre-school that needs a hug. For someone who I remember having to walk to and from work last year, he sure does not seem to want anything more out of life. He instead has chosen to make the least out of opportunities for growth, if not for himself, for the business that has several other Dunkin' locations in less than a 5 mile radius.Kid-friendliness: Non-existent
Some of the employees need to speak better English. I couldn't understand the one person. But I will keep coming back here for my doughnuts.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese, Croissant
Not the friendliest... just because i like my coffee strong doesn't mean I need to be "coffee shamed" ?Kid-friendliness: What kid doesn't lime ice cream and donuts!?!Parking: Never an issue
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
Fast service and great coffee and donuts. There is precious little seating there,. however . Nothing else to add
Very unpleasant service.I moved here recently and have frequented this Dunkin every day for roughly two weeks since it is so close.The morning drive through cashier has been consistently unfriendly, and today he outdid his self by aggressively snatching my card when I told him my coffee was made incorrectly. I won't be back.