The high rating is for the fresh donuts and great customer service. These ladies are always in a bright mood. I just started eating donuts again and they’re right along my commuting route. Not a fan of their coffee, I tried it and it’s not for me. It was harsh, but I’m not caffeine person so maybe that’s the normal feeling. I don’t understand why they don’t have chocolate glazed donuts, instead they have double chocolate. It’s not bad, but you’ll need milk. They sell milk bottles here as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Yashica Wimberly
Service is usually friendly... Today not so much. Coffee was lukewarm closer to cold. Croissant sandwich was crushed and I'm not sure why. The sandwich presentation is the same at other locations also IDK if that's how the franchises are being trained but it needs to change! Hashbrowns were also not hot. Unfortunately we weren't able to go back to the drive thru due to time restraints.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Iced Latte, Donuts
Lysa S
The young gentleman at the drive thru was so patient and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Michael Varhola
I am sitting in the Dunkin Donuts right now as I do this rating. I've been here about an hour killing time during my wife's medical appointment. My impression is thatt he one-star ratings are unjustfied. The employees are cheerful and responsive. The breakfast sandwich was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Doughnut
Jessica Landman
I went there and their scanner was broken they forgot one of my bagels I paid in cash and now I’m calling them and they aren’t answering the phone
J Jj
The workers here will spit in your drinks, ignore and act like they don’t see you, or talk to you rudely… and by the way don’t bother to call because they clearly don’t care at all about customer service that they don’t even have a working store phone? truly one of the worst dunkin stores besides the other one closer to me.. whats new.
Atmosphere: 1
Service: 1
George Murphy
Microwaved and forgot half my order
Baltazar Climaco
The served me q sandwich cold literally
Atmosphere: 3
Food: 1
Service: 1
melissa blanco
Staff needs some training on customer service.
Helen C
Had a large order this morning. Guy at the counter did great with my order. Saw the manager helping out as well. Everyone was polite and said good morning.
If you don’t want to wait for 17 minutes in drive through don’t go here. I think this was a record I’ve ever waiting in line- I ended up leaving after 17 minutes. Never in my life.
Atmosphere: 1
Food: 1
Service: 1
Duane Hardesty
What's not to like... it's donuts and good coffee!
Atmosphere: 3
Food: 4
Service: 4
LeVar C.
I am now reminded why I don't go to Dunkin' Donuts anymore. They are slow as all hell. And then when they finally got to me, I asked for two chocolate, frosted and one Boston cream. The guy has me a bag with one glazed chocolate and one Boston cream.glazed chocolate doesn't even look the same as chocolate frosted.
Tane M
I just went to get a latte and the customer service needs work. 1. There was no one at the counter. 2. When we called out to see if anyone was in the store the worker yelled in a very rude tone .. Give us a second. Smh I said girl bye.
Atmosphere: 1
Service: 1
Seth Denbo
I go to Dunkin' for the coffee. Everything else is awful.
The high rating is for the fresh donuts and great customer service. These ladies are always in a bright mood. I just started eating donuts again and they’re right along my commuting route. Not a fan of their coffee, I tried it and it’s not for me. It was harsh, but I’m not caffeine person so maybe that’s the normal feeling. I don’t understand why they don’t have chocolate glazed donuts, instead they have double chocolate. It’s not bad, but you’ll need milk. They sell milk bottles here as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Service is usually friendly... Today not so much. Coffee was lukewarm closer to cold. Croissant sandwich was crushed and I'm not sure why. The sandwich presentation is the same at other locations also IDK if that's how the franchises are being trained but it needs to change! Hashbrowns were also not hot. Unfortunately we weren't able to go back to the drive thru due to time restraints.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Iced Latte, Donuts
The young gentleman at the drive thru was so patient and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
I am sitting in the Dunkin Donuts right now as I do this rating. I've been here about an hour killing time during my wife's medical appointment. My impression is thatt he one-star ratings are unjustfied. The employees are cheerful and responsive. The breakfast sandwich was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Doughnut
I went there and their scanner was broken they forgot one of my bagels I paid in cash and now I’m calling them and they aren’t answering the phone
The workers here will spit in your drinks, ignore and act like they don’t see you, or talk to you rudely… and by the way don’t bother to call because they clearly don’t care at all about customer service that they don’t even have a working store phone? truly one of the worst dunkin stores besides the other one closer to me.. whats new.
Atmosphere: 1
Service: 1
Microwaved and forgot half my order
The served me q sandwich cold literally
Atmosphere: 3
Food: 1
Service: 1
Staff needs some training on customer service.
Had a large order this morning. Guy at the counter did great with my order. Saw the manager helping out as well. Everyone was polite and said good morning.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
If you don’t want to wait for 17 minutes in drive through don’t go here. I think this was a record I’ve ever waiting in line- I ended up leaving after 17 minutes. Never in my life.
Atmosphere: 1
Food: 1
Service: 1
What's not to like... it's donuts and good coffee!
Atmosphere: 3
Food: 4
Service: 4
I am now reminded why I don't go to Dunkin' Donuts anymore. They are slow as all hell. And then when they finally got to me, I asked for two chocolate, frosted and one Boston cream. The guy has me a bag with one glazed chocolate and one Boston cream.glazed chocolate doesn't even look the same as chocolate frosted.
I just went to get a latte and the customer service needs work. 1. There was no one at the counter. 2. When we called out to see if anyone was in the store the worker yelled in a very rude tone .. Give us a second. Smh I said girl bye.
Atmosphere: 1
Service: 1
I go to Dunkin' for the coffee. Everything else is awful.
Atmosphere: 2
Food: 3
Service: 5