I loved coming here until this past Friday, 03/15. I had a waitress named “Alisha” that was so, so rude and I still don’t even think she understands why she messed up. Me and my husband came there and ordered the 3 sushi roll deal for $17.95. When we got the bill, we saw that our 3 roll deal was coming up $20.95 on our receipt. I decided to bring this up - since both me and my husband got this, this is a $6 difference that wasn’t expected. Alisha did not like the fact that I brought this up from the get go. I don’t know what else I was supposed to do in her eyes, but this was the start of her just absolutely despising me. She came back, explained that the manager would not take off the charges since I wanted the spicy mayo and eel sauce on top of my sushi and not on the side, it would be a $.50 charge per roll. I let her know that I would’ve appreciated her telling me that before I got my receipt, as I just ordered it as so - “could I please have the ocean city roll, the New York roll, and the Philly roll with spicy mayo and eel sauce on top” (like I always do here). When she took my order, she didn’t warn me of the $6 more that would be added on. She just carried on as if everything was still going to be $17.95. After this little exchange, she just looked at me and walked away. I was so confused and very uncomfortable. 5-10 mins later she comes back laughing and shaking her head, but of course stops as soon as she sees me. The nice manager came over and explained everything to me. I told him that this all fine and not a big deal at all, really. I’m just asking. Of course, she barely will make eye contact with me, even when I’m talking directly at her. I was literally about to cry because I felt as though I am not in the wrong here, people were all looking at me, and all I wanted to do was leave. She came back with fake, passive aggressive happiness and “empathized” with me by saying things like “I hate when the manager comes over and makes me look bad”, “I still don’t know how I’m supposed to know this but I guess it’s a hefty amount.” When we had our little back and forth, she commented - “okay, how was I supposed to know that the sauce had an added price?”. Girl, if YOU don’t know the price, why can I not question this price difference I see? She took this situation very personal for unknown reasons. I was being as pleasant and kind on her as I could, as I was simply just asking a question. I left a small tip and wrote “don’t take everything so personal and fix your attitude, not everything is about you.” As we left, she just about followed us out the door and yelled “thank you ma’am for the lovely message!” In a sarcastic tone. I told her that I loved her, because it’s obvious that’s what she lacks in life. I sincerely hope that doing that made her feel better, seems that she could use a win in life.I will not be back. I can’t believe the manager lets their servers do this. I was never expecting any backlash. She could’ve just said “oh wow, I didn’t know there was a charge for sauce on top. I’m sorry! Let me check on that for you.” And even if the manager couldn’t make it work, that is so much better than being super passive aggressive and blatantly rude to me. I hope managers see this and work with you to get better, as it’s their fault you’re under-trained.This was my lunch spot with my best friend. I’ve had great memories here but like I said, I will not be back. The food was amazing, by the way. Amazing sushi.
Atmosphere: 3
Food: 5
Service: 1
J Chang
Great food and friendly staff, every
Atmosphere: 5
Food: 5
Service: 5
Keith Kurth
5/5 ! Excellent service, the sushi is amazing and dining there is a very peaceful vibe :)Kid-friendliness: My little one (9yo) loves the mochi and the Japanese soda.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Edamame, Hibachi Steak, California Roll, Mochi, Spider Roll, Hibachi Shrimp and Steak Hibachi, Creamy Crab Sushi Deluxe, Steak, Hibachi Fried Rice, Volcano Roll
Michael Kryskowiak
Favorite dining place in town. Consistent quality and flavor ever time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bento Box Chicken Teriyaki Dinner, California Roll, Steak, Volcano Roll
jannice Young
Friendly food was
Atmosphere: 5
Food: 5
Service: 5
Kristina Bevenour
The rolls and sashimi always tastes fresh and their Chinese dishes are great too!
Atmosphere: 4
Food: 4
Service: 4
Jeremy Dorrough
Delicious and authentic food options, kind service, and not too busy. Very reasonable pricing as well.Parking: Plenty of parking outside.Wheelchair accessibility: Ground level. Would be easy to navigate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Vegetable Tempura Bento Box
Veleta Terry
The food is always fresh, and tasty.. I make it my business to go here at least once a month; if I don’t get anything else I get my favorite sushi
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak, California Roll, Hibachi Shrimp and Steak Hibachi, Hawaii Rainbow & Dragon Roll, Hibachi Fried Rice
Drea T
They accommodated us for lunch. We had a good time And the food was good.
The East Moon Japanese Steakhouse is not just your average dining establishment; it is an exceptional one. From the moment you step foot inside, you are greeted with warm and friendly service. The servers are attentive, ensuring that your every need is met and that you have a memorable dining experience. But it's not just the service that sets this restaurant apart; it's the skilled chefs that truly make it exceptional. The chefs at East Moon are masters of their craft, expertly preparing each dish with precision and care. Whether you're in the mood for Hibachi, Steak, Sushi Roll, Tempura, Sushi, or Sashimi Combo, you can trust that it will be made to perfection. Speaking of the menu, it is extensive and offers a wide variety of authentic Japanese cuisine. From traditional favorites like Hibachi and Steak to more adventurous options like Sushi Roll and Sashimi Combo, there is something for everyone. And let's not forget about the delightful Rainbow Roll, a colorful and flavorful sushi roll that is a must-try. One of the best things about the East Moon Japanese Steakhouse is that it offers all of this deliciousness at affordable prices. You don't have to break the bank to enjoy a fantastic meal here. The restaurant understands that good food should be accessible to all, and they have made it a point to keep their prices reasonable. But it's not just the food and service that make this restaurant exceptional; it's the overall dining experience. The grill chef provides entertaining performances, showcasing their skills and adding an element of excitement to your meal. It's not just a meal; it's a show. Indulge in a culinary journey like no other at the East Moon Japanese Steakhouse, where a peaceful setting creates an idyllic backdrop for an exceptional dining experience. The East Moon Japanese Steakhouse is a standout among the local Japanese food and sushi establishments on the Eastern Shore. With exceptional service, delectable cuisine, and an unforgettable dining experience, this restaurant is a must-visit for sushi lovers and hibachi enthusiasts alike.
Keith Hornberger
Fantastic food. First time in and very pleased. Our server, Brittany, was very pleasant and attentive. We tried two appetizers, the Fries Calamari and the lava Shrimp. Both were fantastic.We both had a Bento box. The wife's was teriyaki chicken and mine was teriyaki salmon. Very enjoyable.We very much recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bento Box Chicken Teriyaki Dinner, California Roll
Austin Ireland
Excellent experience. The service was top-notch. Food was excellent. Drinks were on point. Nothing negative to say. We will return!
Atmosphere: 5
Food: 5
Service: 5
Mike R.
Don't make a mistake. 15.95 for The lo mein which had NOOOO veges or flavor. I spent 37.95 on sushi which was OK & flavorless lo mein. Never again
Paul Dendorfer
Food was delicious and staff was very friendly and
Food was good and we all had a good time.
Atmosphere: 5
Food: 5
Service: 5
I loved coming here until this past Friday, 03/15. I had a waitress named “Alisha” that was so, so rude and I still don’t even think she understands why she messed up. Me and my husband came there and ordered the 3 sushi roll deal for $17.95. When we got the bill, we saw that our 3 roll deal was coming up $20.95 on our receipt. I decided to bring this up - since both me and my husband got this, this is a $6 difference that wasn’t expected. Alisha did not like the fact that I brought this up from the get go. I don’t know what else I was supposed to do in her eyes, but this was the start of her just absolutely despising me. She came back, explained that the manager would not take off the charges since I wanted the spicy mayo and eel sauce on top of my sushi and not on the side, it would be a $.50 charge per roll. I let her know that I would’ve appreciated her telling me that before I got my receipt, as I just ordered it as so - “could I please have the ocean city roll, the New York roll, and the Philly roll with spicy mayo and eel sauce on top” (like I always do here). When she took my order, she didn’t warn me of the $6 more that would be added on. She just carried on as if everything was still going to be $17.95. After this little exchange, she just looked at me and walked away. I was so confused and very uncomfortable. 5-10 mins later she comes back laughing and shaking her head, but of course stops as soon as she sees me. The nice manager came over and explained everything to me. I told him that this all fine and not a big deal at all, really. I’m just asking. Of course, she barely will make eye contact with me, even when I’m talking directly at her. I was literally about to cry because I felt as though I am not in the wrong here, people were all looking at me, and all I wanted to do was leave. She came back with fake, passive aggressive happiness and “empathized” with me by saying things like “I hate when the manager comes over and makes me look bad”, “I still don’t know how I’m supposed to know this but I guess it’s a hefty amount.” When we had our little back and forth, she commented - “okay, how was I supposed to know that the sauce had an added price?”. Girl, if YOU don’t know the price, why can I not question this price difference I see? She took this situation very personal for unknown reasons. I was being as pleasant and kind on her as I could, as I was simply just asking a question. I left a small tip and wrote “don’t take everything so personal and fix your attitude, not everything is about you.” As we left, she just about followed us out the door and yelled “thank you ma’am for the lovely message!” In a sarcastic tone. I told her that I loved her, because it’s obvious that’s what she lacks in life. I sincerely hope that doing that made her feel better, seems that she could use a win in life.I will not be back. I can’t believe the manager lets their servers do this. I was never expecting any backlash. She could’ve just said “oh wow, I didn’t know there was a charge for sauce on top. I’m sorry! Let me check on that for you.” And even if the manager couldn’t make it work, that is so much better than being super passive aggressive and blatantly rude to me. I hope managers see this and work with you to get better, as it’s their fault you’re under-trained.This was my lunch spot with my best friend. I’ve had great memories here but like I said, I will not be back. The food was amazing, by the way. Amazing sushi.
Atmosphere: 3
Food: 5
Service: 1
Great food and friendly staff, every
Atmosphere: 5
Food: 5
Service: 5
5/5 ! Excellent service, the sushi is amazing and dining there is a very peaceful vibe :)Kid-friendliness: My little one (9yo) loves the mochi and the Japanese soda.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Edamame, Hibachi Steak, California Roll, Mochi, Spider Roll, Hibachi Shrimp and Steak Hibachi, Creamy Crab Sushi Deluxe, Steak, Hibachi Fried Rice, Volcano Roll
Favorite dining place in town. Consistent quality and flavor ever time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bento Box Chicken Teriyaki Dinner, California Roll, Steak, Volcano Roll
Friendly food was
Atmosphere: 5
Food: 5
Service: 5
The rolls and sashimi always tastes fresh and their Chinese dishes are great too!
Atmosphere: 4
Food: 4
Service: 4
Delicious and authentic food options, kind service, and not too busy. Very reasonable pricing as well.Parking: Plenty of parking outside.Wheelchair accessibility: Ground level. Would be easy to navigate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Vegetable Tempura Bento Box
The food is always fresh, and tasty.. I make it my business to go here at least once a month; if I don’t get anything else I get my favorite sushi
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak, California Roll, Hibachi Shrimp and Steak Hibachi, Hawaii Rainbow & Dragon Roll, Hibachi Fried Rice
They accommodated us for lunch. We had a good time And the food was good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Steak, Hibachi Fried Rice
Restaurantji Recommends
The East Moon Japanese Steakhouse is not just your average dining establishment; it is an exceptional one. From the moment you step foot inside, you are greeted with warm and friendly service. The servers are attentive, ensuring that your every need is met and that you have a memorable dining experience. But it's not just the service that sets this restaurant apart; it's the skilled chefs that truly make it exceptional. The chefs at East Moon are masters of their craft, expertly preparing each dish with precision and care. Whether you're in the mood for Hibachi, Steak, Sushi Roll, Tempura, Sushi, or Sashimi Combo, you can trust that it will be made to perfection. Speaking of the menu, it is extensive and offers a wide variety of authentic Japanese cuisine. From traditional favorites like Hibachi and Steak to more adventurous options like Sushi Roll and Sashimi Combo, there is something for everyone. And let's not forget about the delightful Rainbow Roll, a colorful and flavorful sushi roll that is a must-try. One of the best things about the East Moon Japanese Steakhouse is that it offers all of this deliciousness at affordable prices. You don't have to break the bank to enjoy a fantastic meal here. The restaurant understands that good food should be accessible to all, and they have made it a point to keep their prices reasonable. But it's not just the food and service that make this restaurant exceptional; it's the overall dining experience. The grill chef provides entertaining performances, showcasing their skills and adding an element of excitement to your meal. It's not just a meal; it's a show. Indulge in a culinary journey like no other at the East Moon Japanese Steakhouse, where a peaceful setting creates an idyllic backdrop for an exceptional dining experience. The East Moon Japanese Steakhouse is a standout among the local Japanese food and sushi establishments on the Eastern Shore. With exceptional service, delectable cuisine, and an unforgettable dining experience, this restaurant is a must-visit for sushi lovers and hibachi enthusiasts alike.
Fantastic food. First time in and very pleased. Our server, Brittany, was very pleasant and attentive. We tried two appetizers, the Fries Calamari and the lava Shrimp. Both were fantastic.We both had a Bento box. The wife's was teriyaki chicken and mine was teriyaki salmon. Very enjoyable.We very much recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bento Box Chicken Teriyaki Dinner, California Roll
Excellent experience. The service was top-notch. Food was excellent. Drinks were on point. Nothing negative to say. We will return!
Atmosphere: 5
Food: 5
Service: 5
Don't make a mistake. 15.95 for The lo mein which had NOOOO veges or flavor. I spent 37.95 on sushi which was OK & flavorless lo mein. Never again
Food was delicious and staff was very friendly and
Atmosphere: 4
Food: 4
Service: 5