Good food great service clean store everything is perfect for meWheelchair accessibility: Easy accès for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
Pol Klein
The manager has a problem at this location. I ordered a half salad and she wouldn’t put even a teaspoon of meat. The rest was just lettuce. She claimed that formally they were giving the wrong portion sizes and that she’s correcting it. It was ridiculous. I told her she can keep the salad and I found lunch somewhere else.
Atmosphere: 4
Food: 1
Service: 1
Bernie B.
It's always consistent and good. Wish they sold the ranch dressing in stores. Great location and convenience
Algenon Walters
I went to this location on 18 December shortly after they opened. I was the only person in the serving line and stood there for 5 minutes. During this time the manager nor the server chose to acknowledge me or say they’d be right with me. Instead they both stood together and packed cookies while totally ignoring me. I will never visit this location again. I probably should’ve read their reviews before going. But I never imagine this type service. Word of advice to the manager and her staff, don’t take a job that requires providing customer service with the attitude you displayed.
Service: 1
John L Wagner - NOAA Federal
The "8 minutes through the line max" sign is there just to taunt you. It will take more than 8 minutes because this location is understaffed at lunch time. They are too busy filling mobile orders to help the customers in the store.Got a big sandwich. Pretty sure a big sandwich just means more bread, not more meat and/or cheese. Disappointing sandwich.
Atmosphere: 2
Food: 2
Service: 1
Mela Pela
worst tuna salad in the DMV.the guys making the sandwiches doesnt even bother to ask if you want your meal hot or cold, type of cheese. this place is disgusting.save your self the grief and just go to Paneras around the corner.
Jamal L.
Less then a 3 star but more then 2. Literally never get online orders right. Potbelly franchise is good itself but this is a pretty disappointing spot
Kaden M.
my sandwich was okay,my fiancée sandwich was wrong. was glad they gave me a coke for the açaí not being in stock
Sophia C.
The coffee milkshake was yummy. The sandwich didn't have enough onions, enough horseradish aioli . It was a letdown
Nichole
Ordered online & the only thing I requested to NOT be on my sandwich is cheese. I received no condiments, veggies or seasoning. The sandwich was also the wrong size. The absolute worst sandwich ever & no attempts to correct their mistake.
Hello , I am Sean Hardman. This is another place I Love In Downtown Silver Spring ,Maryland . This is Potbelly's Sandwich Shop . This Place is Near a lot of restaurants In the Downtown Silver Spring Square area . Not that far from McGinty's Public House and other places . The Only place where you can find parking when coming by car is at the Wayne Avenue Garage area . then You will have to walk some to get to this place in the square . Once you enter int this place It has a Huge Dining area compared to most other potbelly's I have seen . Then On the right hand side when coming In they have a huge counter area where they have a open concept Kitchen where all the magic happens to prepare your favorite subs that you all love. I Love the Ham and Cheese Subs The Pizza Subs and More . They v=even has a rack with Potato Chips of your choosing . at the far end of the counter near the open concept Kitchen they have refrigerators full of sodas and more for drinks or they have fountain drinks too In this place . But the sodas I Like most there are the IBC Root Beers I get there once In a while . The customer service is prompt and professional and I Love The family atmosphere there too . They have live Musical Entertainment every now and then But not certain which days to entertain people there . I Look forward to one day Having a Job there as a cashier since I signed an online application 2 weeks ago now . If they have me, I will Ride for The brand . I will be Dedicated , Loyal , Flexible , Determined , Reliable , Dependable , And Devoted to them . I Look forward to working there if they will have me . If You all love this place as I do, This place is for you all . Please come support this place and give it the business it deserves . We all Look forward to seeing you all there really soon .
Atmosphere: 5
Food: 5
Service: 5
Zoë Simpson
The service was great. Tyliyah was helpful and kind when I lost my AirPod case. I greatly her. Food was great too. They care about customers.
Atmosphere: 5
Food: 5
Service: 5
Naomi Yared
The manager Sheva is super helpful and kind! Gave me wonderful service and experience at this location, get her a raise!!! ?? thank you!
Daniel Moreno
My 1st time in this location. My girlfriend suggested it and suggested the roast beef sandwich. I had it was amazing sandwich. Was huge and I had to save half for the next day. Can't wait to try other sandwich.Also manager VICTOR was very helpful and very nice.Definitely coming back.
Good food great service clean store everything is perfect for meWheelchair accessibility: Easy accès for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
The manager has a problem at this location. I ordered a half salad and she wouldn’t put even a teaspoon of meat. The rest was just lettuce. She claimed that formally they were giving the wrong portion sizes and that she’s correcting it. It was ridiculous. I told her she can keep the salad and I found lunch somewhere else.
Atmosphere: 4
Food: 1
Service: 1
It's always consistent and good. Wish they sold the ranch dressing in stores. Great location and convenience
I went to this location on 18 December shortly after they opened. I was the only person in the serving line and stood there for 5 minutes. During this time the manager nor the server chose to acknowledge me or say they’d be right with me. Instead they both stood together and packed cookies while totally ignoring me. I will never visit this location again. I probably should’ve read their reviews before going. But I never imagine this type service. Word of advice to the manager and her staff, don’t take a job that requires providing customer service with the attitude you displayed.
Service: 1
The "8 minutes through the line max" sign is there just to taunt you. It will take more than 8 minutes because this location is understaffed at lunch time. They are too busy filling mobile orders to help the customers in the store.Got a big sandwich. Pretty sure a big sandwich just means more bread, not more meat and/or cheese. Disappointing sandwich.
Atmosphere: 2
Food: 2
Service: 1
worst tuna salad in the DMV.the guys making the sandwiches doesnt even bother to ask if you want your meal hot or cold, type of cheese. this place is disgusting.save your self the grief and just go to Paneras around the corner.
Less then a 3 star but more then 2. Literally never get online orders right. Potbelly franchise is good itself but this is a pretty disappointing spot
my sandwich was okay,my fiancée sandwich was wrong. was glad they gave me a coke for the açaí not being in stock
The coffee milkshake was yummy. The sandwich didn't have enough onions, enough horseradish aioli . It was a letdown
Ordered online & the only thing I requested to NOT be on my sandwich is cheese. I received no condiments, veggies or seasoning. The sandwich was also the wrong size. The absolute worst sandwich ever & no attempts to correct their mistake.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hello , I am Sean Hardman. This is another place I Love In Downtown Silver Spring ,Maryland . This is Potbelly's Sandwich Shop . This Place is Near a lot of restaurants In the Downtown Silver Spring Square area . Not that far from McGinty's Public House and other places . The Only place where you can find parking when coming by car is at the Wayne Avenue Garage area . then You will have to walk some to get to this place in the square . Once you enter int this place It has a Huge Dining area compared to most other potbelly's I have seen . Then On the right hand side when coming In they have a huge counter area where they have a open concept Kitchen where all the magic happens to prepare your favorite subs that you all love. I Love the Ham and Cheese Subs The Pizza Subs and More . They v=even has a rack with Potato Chips of your choosing . at the far end of the counter near the open concept Kitchen they have refrigerators full of sodas and more for drinks or they have fountain drinks too In this place . But the sodas I Like most there are the IBC Root Beers I get there once In a while . The customer service is prompt and professional and I Love The family atmosphere there too . They have live Musical Entertainment every now and then But not certain which days to entertain people there . I Look forward to one day Having a Job there as a cashier since I signed an online application 2 weeks ago now . If they have me, I will Ride for The brand . I will be Dedicated , Loyal , Flexible , Determined , Reliable , Dependable , And Devoted to them . I Look forward to working there if they will have me . If You all love this place as I do, This place is for you all . Please come support this place and give it the business it deserves . We all Look forward to seeing you all there really soon .
Atmosphere: 5
Food: 5
Service: 5
The service was great. Tyliyah was helpful and kind when I lost my AirPod case. I greatly her. Food was great too. They care about customers.
Atmosphere: 5
Food: 5
Service: 5
The manager Sheva is super helpful and kind! Gave me wonderful service and experience at this location, get her a raise!!! ?? thank you!
My 1st time in this location. My girlfriend suggested it and suggested the roast beef sandwich. I had it was amazing sandwich. Was huge and I had to save half for the next day. Can't wait to try other sandwich.Also manager VICTOR was very helpful and very nice.Definitely coming back.
My favorite sandwiches in town. Good as usual :)