Starbucks

Shopping Center, 10103 Colesville Rd, Silver Spring
(301) 681-6440

Recent Reviews

Da Empress

I came here to pick up 2 Uber eats orders both times I was ignored. Stood there for 5 minutes the first order pick up and just got ignored from the moment I walked in the door no acknowledgement. No hello nothing. The barista was busy no one was waiting it was quiet. Of course I wanted to be unkind but I just waited bcs everyone has tough days at work. So I cancelled left out then before I got to my car another order popped up I said to myself I'm here I try again. Went back in the no one spoke again then the barista asked a young white man to help her which then I thought great finally. Nope he walked over side eyes me then goes back to do absolutely nothing then speaks to the white lady that walks in and asks if she needed anything....what!!??? Lol what a joke of a staff from the manager that has no customer service skills down to the two helpers. Worst Starbucks I've ever frequented. Every time I get an Uber eats request for this location I decline.

Service: 1

Erlingur

Glacial service and volcano hot coffees that I might be able to sip safely in an hour.

Atmosphere: 1

Food: 1

Service: 2

Soyoung Lee

Worst starbucks ever. Waited for my coffee for 15 MINITES when there was no line. The barista was working so slow, and the other 2 workers were just standing doing nothing while people were waiting. And my vanilla latte, did the barista forget to put in syrup??? There is no way this is vanilla latte.

Atmosphere: 1

Food: 1

Service: 1

K-r3ly Monterrosa

The lady who works with a little girl fights about everything, she is too angry, the supervisor should review the care this lady provides.

Service: 1

Alex Cruz

Buy at your own risk - rude staff, poor facilities, and dirty dining areas.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Long Line

MiMo OmEarth

Its Starbucks... you know what it is! ☕ ?

Atmosphere: 4

Food: 4

Service: 4

Arthur Evans

Unmatched customer service!!

Atmosphere: 5

Food: 5

Service: 5

Rafiqul Sarker

This store is always late to make food and the staff are very rude, they don’t take care customers. The lady who takes orders she is very rude.

Service: 1

Vamshi Krishna

Very helpful

Service: 5

sara phoenix

Jenny was very kind this evening as she took my order, never had any problems at this

Atmosphere: 5

Food: 5

Service: 5

Blair Pham

I never have an issue with this place. Service is always amazing. Today the young lady who took my order was very kind and when I asked her for a lot of whip, I definitely got that. ?

Atmosphere: 5

Service: 5

DRYWALL L

Very awful service in the morning alway ...mostly with hot

Atmosphere: 1

Food: 1

Service: 1

Eyerusalem Biftu

The lady work in the front is very rude and aggressive. bad customer service.

Gaby Zaata

So walk in we had preordered about 10 items so I come to the front start looking for our stuff no one asked what we needed instead Angelica I believe her name was stated not to touch I was trying to see names on cups but didn’t ask what we needed or try to bundle our drinks was rude and not good customer service will not be ordering again.

Food: 4

Service: 1

Brett Aabel

Ordered a grande Pink Drink for $5.25. Claimed to have coconut milk. Couldn’t taste the coconut so asked for more coconut milk. Didn’t help. Nothing special about it. Not buying the “fruity” drinks anymore.Let a worker know just as an FYI. I said it wasn’t too sweet and couldn’t taste coconut. She said, “thanks for letting us know, I’m glad you liked it.” I didn’t like it.

Atmosphere: 2

Food: 1

Service: 3

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