Just rude… I called to order and the person taking it acted annoyed. Which I understand, things get stressful in service industry but come on. My order was 30 mins late so I called them again and another lady answered and the first thing they said when I called “Fratellis, we are closed” and I asked if they could check on my delivery and they said “last two went out bye”. Like… ANY type of customer service would be nice.
Service: 1
Heather Tressler
We order for delivery atleast twice a week and are always so satisfied with our food and the drivers and staff!! ?
Good NY style pizza and great prices. 2 lg cheese for 20$ carryout on Saturday. Definitely worth checking out.
Atmosphere: 2
Food: 5
Service: 5
Douglas Colby
Delicious pizza and great service!
Dennis Dudley
The service is wonderful. The staff are friendly and nice. The food is good and is served in nice portions.Had Chicken Fettuccine Alfredo and Manicotti.
Little hole in the wall spot in Thurmont. Came here for lunch one day because I heard about the Super Italian hoagie at the establishment. Was definitely not disappointed as it was incredibly good and probably the best I've had in Frederick County. So far I've had the Italian hoagie, cheesesteak, fries, and pizza from here and all was very solid. The sandwiches are my go to without question. Very reasonable prices and the staff was friendly. I will be frequenting here with how delicious and affordable it is. Earned my 5 stars
Atmosphere: 4
Food: 5
Service: 5
Elwood Emmons
They are always friendly and food is very good and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Cheese Steak, Cheeseburger, Spaghetti with Meat Sauce
John Washchysion
Great experience! Really great subs, I can recommend the pizza cheese steak sub. Even the small size is pretty big.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
Scott Shipe
We love Fratelli's pizza... and their cheese steaks! Favorite pizzas of theirs: veggie bacon ranch and the cheese steak pizza!
I orderd delivery and yes i understand its busy but we waited a hour and 26 mins to get our food and everything was cold... SO after all of that we had to end up reheating food that was no longer crispy or edible...
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Cheese Steak
Sarah Lovejoy
Amazing pizza and steak and cheese! Even right up to closing they are taking orders and working so hard to get it out in time! Inside always smells amazing! Definitely worth it! Hidden Gem for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Garlic Bread
James Chamblee
Got an Italian sausage sub and onion rings. It was excellent. Service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Tony Dycus
Awesome Small town pizza joint! Great food, great price and great service. This trucker gives you a 2 THUMBS UP rating!!!! Toot Toot.
Atmosphere: 5
Food: 5
Service: 5
Bridgette Sines
Waited 45 min for a pizza but the sub was done in 10. By the time we got it home it was nothing but pure sludge. I also order mozzarella sticks every time we order and now they're half the size but the same price? They're bite size. . .The pizza didn't have the extra cheese we ordered and paid for as well as barely any pizza sauce?We've dined in and gotten half the food while waiting another 20 to 30 min for the rest. (Every time we've been to dine in) As a family we like eating together and it's a shame that half our food is cold by the time we eat.What has changed and why? This use to be our favorite spot. The food use to be better...
Just rude… I called to order and the person taking it acted annoyed. Which I understand, things get stressful in service industry but come on. My order was 30 mins late so I called them again and another lady answered and the first thing they said when I called “Fratellis, we are closed” and I asked if they could check on my delivery and they said “last two went out bye”. Like… ANY type of customer service would be nice.
Service: 1
We order for delivery atleast twice a week and are always so satisfied with our food and the drivers and staff!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Chicken Cheesesteak, Sauce, Onion Rings, Mozzarella Sticks, Cheese Pizza
Good NY style pizza and great prices. 2 lg cheese for 20$ carryout on Saturday. Definitely worth checking out.
Atmosphere: 2
Food: 5
Service: 5
Delicious pizza and great service!
The service is wonderful. The staff are friendly and nice. The food is good and is served in nice portions.Had Chicken Fettuccine Alfredo and Manicotti.
Atmosphere: 3
Food: 5
Service: 5
Fratellis NY Pizza is #1rockys is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Chicken Cheesesteak, Wings, Sauce, Cheese Steak, Onion Rings, Mozzarella Sticks, Peppers, Cheesecake, Meat Lovers, Salad, Steak, Garlic Bread, White Pizza, Onions Green Peppers, Fried, Garlic, Pizza Steak Sub, Meat Lovers Pizza, Cheese Pizza
Little hole in the wall spot in Thurmont. Came here for lunch one day because I heard about the Super Italian hoagie at the establishment. Was definitely not disappointed as it was incredibly good and probably the best I've had in Frederick County. So far I've had the Italian hoagie, cheesesteak, fries, and pizza from here and all was very solid. The sandwiches are my go to without question. Very reasonable prices and the staff was friendly. I will be frequenting here with how delicious and affordable it is. Earned my 5 stars
Atmosphere: 4
Food: 5
Service: 5
They are always friendly and food is very good and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Cheese Steak, Cheeseburger, Spaghetti with Meat Sauce
Great experience! Really great subs, I can recommend the pizza cheese steak sub. Even the small size is pretty big.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
We love Fratelli's pizza... and their cheese steaks! Favorite pizzas of theirs: veggie bacon ranch and the cheese steak pizza!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I orderd delivery and yes i understand its busy but we waited a hour and 26 mins to get our food and everything was cold... SO after all of that we had to end up reheating food that was no longer crispy or edible...
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Cheese Steak
Amazing pizza and steak and cheese! Even right up to closing they are taking orders and working so hard to get it out in time! Inside always smells amazing! Definitely worth it! Hidden Gem for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Garlic Bread
Got an Italian sausage sub and onion rings. It was excellent. Service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Awesome Small town pizza joint! Great food, great price and great service. This trucker gives you a 2 THUMBS UP rating!!!! Toot Toot.
Atmosphere: 5
Food: 5
Service: 5
Waited 45 min for a pizza but the sub was done in 10. By the time we got it home it was nothing but pure sludge. I also order mozzarella sticks every time we order and now they're half the size but the same price? They're bite size. . .The pizza didn't have the extra cheese we ordered and paid for as well as barely any pizza sauce?We've dined in and gotten half the food while waiting another 20 to 30 min for the rest. (Every time we've been to dine in) As a family we like eating together and it's a shame that half our food is cold by the time we eat.What has changed and why? This use to be our favorite spot. The food use to be better...