Cookies: the cookies are always delicious and I don't even mind waiting a few minutes for the fresh ones! 5/5 Customer Service: the associates are normally great, however Annette's customer service skills can greatly be improved on especially when someone is spending $21+ for four cookies. 2/5
Jamison Williams
Terrible. Don’t buy from this business.
Atmosphere: 1
Food: 1
Service: 1
Esther Alpert
Super easy to order; reasonable price of cookies and delivery fee; lots of choices; on-time delivery. Love this company and the cookies are amazing.
Atmosphere: 5
Food: 5
Service: 5
Andre A.
Been to this location a few times and never was disappointed. They have a solid reputation for delicious cookies and cookie ice cream Combos. The service here is also quite good and willing to explain the choices. Wish it was more seating so you could eat inside but for a quick grab and go it's perfect.
Helena Kordiano
Overall good spot to satisfy a cookie craving. The cookies soft and tasty and the staff was super nice. But even the deluxe ones seemed nothing out of the ordinary. No special cookie flavors. I would still go back. (っˆڡˆς)
Atmosphere: 4
Food: 4
Service: 4
Charles O. Elem
The best ?? Cookie ? shop in town! Sis sis will make sure you are well taking care of and will not let you leave without seeing her signature smile ? Thanks Cookie ?? lol ?
Atmosphere: 5
Food: 5
Service: 5
Cheryl Doyle
Delicious! All flavors & ice cream was good too.
Atmosphere: 5
Food: 5
Service: 5
Alex Sprague
I felt like I was at Willy Wonka’s chocolate factory when eating the double chocolate cookies ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chocolate Chunk
alicia Alicia
The service was great!Great cookies/brownies. However the red velvet Brookie was definitely a lot sweeter than expected but it’s not bad.The outside atmosphere can be a bit off-putting, especially if you can’t find parking nearby and have to park a couple streets down- especially towards the evening.
Atmosphere: 3
Food: 4
Service: 5
Kelsey Correia
Ordered from Ubereats. It said delivered in my app but it never was. The store couldn’t even provide proof to Uber that it was. Ended up getting a refund but poor experience. I wouldn’t order delivery from here cause they don’t use Ubereats drivers so Uber cannot track your order.
Cookies were good it was about 10/11pmCashier was friendly kind of fun to talk toHelpful patient.. cookies were bomb that big s'mores cookie hit the spot chocolatey and a lil chewy from marshmallow . Had the cookie pack shared with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S'Mores Cookies, Loaded Brownie, Oatmeal Raisin, Special Cookies
Mr Mr
Basic atmosphere you can't ask for a lot it's a small cookie joint. My favorite is the fudge brownie with the Vanilla Ice cream make sure to have the brownie warmed up the Location on H street and northeast and the location in and uptown DC or the locations I have frequented. I like the location in Georgetown slightly better because in the middle of the night when all of the other restaurants are closed we set at their tables.
Atmosphere: 3
Food: 5
Service: 5
Alyson Cunningham
I ordered via door dash, and their courier from Insomnia delivered by cookies across town to the NW hood instead of the NE hood. Drove right past me to do so, and then hung up on me when I called him. Store calls me to tell me driver is lost - I know. They reorder for me and re-deliver, only it never comes. An hour passed (for 6 cookies and a cup of ice cream btw) and we called the store - we watched their tracker send the driver to our address and then complete the order - the store said she was still out delivering with 8-9 mins left until my order. Order never showed. Your job is cookies. How did I end up cookie-less and more irritated than before I began?
Cookies: the cookies are always delicious and I don't even mind waiting a few minutes for the fresh ones! 5/5 Customer Service: the associates are normally great, however Annette's customer service skills can greatly be improved on especially when someone is spending $21+ for four cookies. 2/5
Terrible. Don’t buy from this business.
Atmosphere: 1
Food: 1
Service: 1
Super easy to order; reasonable price of cookies and delivery fee; lots of choices; on-time delivery. Love this company and the cookies are amazing.
Atmosphere: 5
Food: 5
Service: 5
Been to this location a few times and never was disappointed. They have a solid reputation for delicious cookies and cookie ice cream Combos. The service here is also quite good and willing to explain the choices. Wish it was more seating so you could eat inside but for a quick grab and go it's perfect.
Overall good spot to satisfy a cookie craving. The cookies soft and tasty and the staff was super nice. But even the deluxe ones seemed nothing out of the ordinary. No special cookie flavors. I would still go back. (っˆڡˆς)
Atmosphere: 4
Food: 4
Service: 4
The best ?? Cookie ? shop in town! Sis sis will make sure you are well taking care of and will not let you leave without seeing her signature smile ? Thanks Cookie ?? lol ?
Atmosphere: 5
Food: 5
Service: 5
Delicious! All flavors & ice cream was good too.
Atmosphere: 5
Food: 5
Service: 5
I felt like I was at Willy Wonka’s chocolate factory when eating the double chocolate cookies ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chocolate Chunk
The service was great!Great cookies/brownies. However the red velvet Brookie was definitely a lot sweeter than expected but it’s not bad.The outside atmosphere can be a bit off-putting, especially if you can’t find parking nearby and have to park a couple streets down- especially towards the evening.
Atmosphere: 3
Food: 4
Service: 5
Ordered from Ubereats. It said delivered in my app but it never was. The store couldn’t even provide proof to Uber that it was. Ended up getting a refund but poor experience. I wouldn’t order delivery from here cause they don’t use Ubereats drivers so Uber cannot track your order.
Restaurantji Recommends
Never let's my sweet tooth down.
The staff is very
Atmosphere: 1
Food: 1
Service: 1
Cookies were good it was about 10/11pmCashier was friendly kind of fun to talk toHelpful patient.. cookies were bomb that big s'mores cookie hit the spot chocolatey and a lil chewy from marshmallow . Had the cookie pack shared with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S'Mores Cookies, Loaded Brownie, Oatmeal Raisin, Special Cookies
Basic atmosphere you can't ask for a lot it's a small cookie joint. My favorite is the fudge brownie with the Vanilla Ice cream make sure to have the brownie warmed up the Location on H street and northeast and the location in and uptown DC or the locations I have frequented. I like the location in Georgetown slightly better because in the middle of the night when all of the other restaurants are closed we set at their tables.
Atmosphere: 3
Food: 5
Service: 5
I ordered via door dash, and their courier from Insomnia delivered by cookies across town to the NW hood instead of the NE hood. Drove right past me to do so, and then hung up on me when I called him. Store calls me to tell me driver is lost - I know. They reorder for me and re-deliver, only it never comes. An hour passed (for 6 cookies and a cup of ice cream btw) and we called the store - we watched their tracker send the driver to our address and then complete the order - the store said she was still out delivering with 8-9 mins left until my order. Order never showed. Your job is cookies. How did I end up cookie-less and more irritated than before I began?
Service: 1