I recently had an outstanding experience at Popeyes in Towson Mall. The customer service was exceptional, and I want to highlight the excellent support provided by the manager, Abilio. Despite a minor hiccup with our order, Abilio stepped in promptly and efficiently resolved the issue. His professionalism and dedication to ensuring customer satisfaction truly stood out. The overall service at this Popeyes location is commendable, making it a top choice for a delightful dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Sandwich Family Feast, Classic Chicken Sandwich, 12pc Signature Chicken Family Meal, New 12pc Wings
D Y.
I know it’s fast food but how do you not count the items in an order. Wings were soggy and I was missing one.
Atmosphere: 1
Food: 1
Service: 1
Xysha Montre
Very rude. It appears the majority of the restaurants in the food court are not worth your money. They RUSH you, act annoyed when you ask questions, don't like to be reminded about GLOVES, and are dismissive. No problem. I dismissed and won't
Atmosphere: 1
Food: 4
Service: 1
N Sharmin
Take out and eat sitting in food court. Busy even in weekdays. Server and cashier well mannered and
Atmosphere: 3
Food: 4
Service: 5
Daniel Pence
Recently removed all combos from delivery apps including the official popeyes app. Removed all delivery coupons also.It's clear the franchise owner wants to milk delivery customers for all their worth, horrible.
Atmosphere: 1
Food: 1
Service: 1
abnet shiferaw
Asked for classic sandwich, got spicy. Long wait even though only 3-4 customers. Have had diarrhea for the past few days now, I’m sure it’s from their food. NEVER EATING THERE
Food: 1
Service: 3
Dashawn Thompson
Second time going to this location although the 1st time the food taste old, they forgot most of my order. I goes back a second time same awful experience. The food taste very old the biscuit was very hard , red beans and rice very dry again taste old. Second and last time never
After i paid for my food the next customer was told about a special unadvertised,getting 3pieces more chicken @ the same price for what I just paid for !! I feel they are prejudice,what made her money different from mine?because I'm black and she was Korean or of that nature...their attitudes need adjusting customer service speak's loud and people care and listen,especially when it's bad ! Jose or George not sure how you spell it.. you should not be a manager!!! I was not told about the special by you and you got mad at me for asking for fair treatment,getting the same deal!! Even trying to give me smaller pieces WOW, I Use to visit here often but since the change of hands, the customer service and food ain't happening ! Lucky for you chik-fil-a is closed on Sunday 's.Parking: Na
Atmosphere: 1
Food: 3
Service: 1
Carolyn White
It was very nice to see Popeye's in the mall I love their
Atmosphere: 4
Food: 4
Service: 4
Charlotte Warner
I'm hooked on the Chicken
Atmosphere: 5
Food: 5
Service: 5
Dipen Pokharel
Never got food on time always late though it was not busy don’t order from here nasty staff were rude an
Sylvia Sidney
Chicken hot, crispy and moist. No biscuit was provided. Watered down doctor pepper. Parking available. This location did not have fish sandwich during lent. Was told twice to return but they did not get them in.
Very bad service
I recently had an outstanding experience at Popeyes in Towson Mall. The customer service was exceptional, and I want to highlight the excellent support provided by the manager, Abilio. Despite a minor hiccup with our order, Abilio stepped in promptly and efficiently resolved the issue. His professionalism and dedication to ensuring customer satisfaction truly stood out. The overall service at this Popeyes location is commendable, making it a top choice for a delightful dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Sandwich Family Feast, Classic Chicken Sandwich, 12pc Signature Chicken Family Meal, New 12pc Wings
I know it’s fast food but how do you not count the items in an order. Wings were soggy and I was missing one.
Atmosphere: 1
Food: 1
Service: 1
Very rude. It appears the majority of the restaurants in the food court are not worth your money. They RUSH you, act annoyed when you ask questions, don't like to be reminded about GLOVES, and are dismissive. No problem. I dismissed and won't
Atmosphere: 1
Food: 4
Service: 1
Take out and eat sitting in food court. Busy even in weekdays. Server and cashier well mannered and
Atmosphere: 3
Food: 4
Service: 5
Recently removed all combos from delivery apps including the official popeyes app. Removed all delivery coupons also.It's clear the franchise owner wants to milk delivery customers for all their worth, horrible.
Atmosphere: 1
Food: 1
Service: 1
Asked for classic sandwich, got spicy. Long wait even though only 3-4 customers. Have had diarrhea for the past few days now, I’m sure it’s from their food. NEVER EATING THERE
Food: 1
Service: 3
Second time going to this location although the 1st time the food taste old, they forgot most of my order. I goes back a second time same awful experience. The food taste very old the biscuit was very hard , red beans and rice very dry again taste old. Second and last time never
Atmosphere: 1
Food: 1
Service: 1
Shout out my man willy!!
Atmosphere: 5
Food: 5
Service: 5
Got food poisoning from this location. Awful.
Restaurantji Recommends
After i paid for my food the next customer was told about a special unadvertised,getting 3pieces more chicken @ the same price for what I just paid for !! I feel they are prejudice,what made her money different from mine?because I'm black and she was Korean or of that nature...their attitudes need adjusting customer service speak's loud and people care and listen,especially when it's bad ! Jose or George not sure how you spell it.. you should not be a manager!!! I was not told about the special by you and you got mad at me for asking for fair treatment,getting the same deal!! Even trying to give me smaller pieces WOW, I Use to visit here often but since the change of hands, the customer service and food ain't happening ! Lucky for you chik-fil-a is closed on Sunday 's.Parking: Na
Atmosphere: 1
Food: 3
Service: 1
It was very nice to see Popeye's in the mall I love their
Atmosphere: 4
Food: 4
Service: 4
I'm hooked on the Chicken
Atmosphere: 5
Food: 5
Service: 5
Never got food on time always late though it was not busy don’t order from here nasty staff were rude an
Chicken hot, crispy and moist. No biscuit was provided. Watered down doctor pepper. Parking available. This location did not have fish sandwich during lent. Was told twice to return but they did not get them in.
Atmosphere: 3
Food: 2
Service: 4