They coated my sushi in sauce and covered it completely so that I could not tell one peice from another. This was strange as the picture on the menu showed no sauce at all. Some of the rice was very warm?
Atmosphere: 2
Food: 1
Service: 3
slump god
Walked in was greeted with hospitality asked me multiple times if I needed anything else or extra sauce food was cooked to my liking ate so fast didn’t get to take a picture of it but definitely delicious and fresh vegetables only complaint is that I got a few pieces of that hard cabbage I dislike that hope they stop putting that hard shell of cabbage in the mix vegetables please and thanksVegetarian options: I’m not vegan so i do not knowParking: Had enough room for all whoWanted to parkKid-friendliness: Children come in and sit anywhere with there parents or guardians it very comfortableWheelchair accessibility: Has a ramp for and Doors are manually
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Shiva Dev
You can never go wrong with the Sarku teriyaki chicken with rice/noodles.
Atmosphere: 5
Food: 5
Service: 5
Tom Buckley
So, every other Sakura we’ve eaten at, our meal comes with Yum Yum sauce. This place wants to charge extra for it. We were also concerned that we saw them pull shrimp for someone’s meal from the area of the grill where you scrape the grill residue and waste and put it back in the grill to heat it up and then put it on the plate.
Atmosphere: 2
Food: 1
Service: 2
Linda I.
The food is fresh and well-prepared by an authentic native chef. The service was also exceptionally professional.
Hawa Kamissoko
Favorite place at the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki
Renee Henry
I ordered 126.00 of the food takeout food last Friday and the food was mediocre just okay nothing great about it. You get better service when you go up to the walk-up then you do if you do doordash or one of the
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Shrimp Teriyaki with Fried Rice, Chicken and Shrimp Teriyaki
Leung Iris
I seldom do a review but this one is outrageous. The staff there is very rude and racist!!! I couldn’t hear what they said the first time, they made fun of me by saying the sentence in a more sloppy way. The worst experience I have had in the United States!!!
Atmosphere: 1
Food: 2
Service: 1
W L
Not sure how they want their customers to eat the food without any utensils. No apology for their mistakes. No customer service at all.
Atmosphere: 3
Food: 1
Service: 1
Vidal D.
I've been hitting up Sarku at several of their locations. This one is very good. I just stick with the chicken, add extra chicken for $1.99. Can't beat it. Just order by number. Communicate clearly and be kind to one another.
I've been hitting up Sarku at several of their locations. This one is very good. I just stick with the chicken, add extra chicken for $1.99. Can't beat it. Just order by number. Communicate clearly and be kind to one another.
Chenille McCullum
HORRIBLE! I stood at the register for 5 minutes with multiple employees behind the counter and no one even acknowledged me. When the cashier finally came out, he had an attitude and said something smart to the customer waiting behind me. The prices are ridiculous for the little bit of food they give. I remember years back when they used to give good portions but they keep making them smaller and smaller. They have gone wayyy downhill. Then after somebody finally took my order, I had to wait AGAIN for somebody to make my food after my empty box had been sitting on the counter untouched for several minutes. Then when I asked for the extra portion of meat I paid for, the cook had to go back and ask the cashier if I really paid for it, like he didn't believe me. Horrible customer service, rude employees, small portions... yeah I can do without it. I am NEVER COMING BACK HERE ever again. I'll just go to Quickway out in Parkville, they give more food for the same price and their food tastes better.
Benjamin Cook
Don't ever leave Towson Mall without getting you some!!
Google Guide
rude front include cashier and grill . they argiing with customer without consideration .loughing at customer and bad behaviours . i will never stop by again . ( bad experiencr happen jul 26 2022 )
Brandon Mitchell
Do not patronize this place at all. Prices are unreasonably high for the little bit of rice and teriyaki chicken that will be provided. The employees are extremely rude and disgusting except for the young lady who is a cashier. Often have gotten I'll from eating here as well.
They coated my sushi in sauce and covered it completely so that I could not tell one peice from another. This was strange as the picture on the menu showed no sauce at all. Some of the rice was very warm?
Atmosphere: 2
Food: 1
Service: 3
Walked in was greeted with hospitality asked me multiple times if I needed anything else or extra sauce food was cooked to my liking ate so fast didn’t get to take a picture of it but definitely delicious and fresh vegetables only complaint is that I got a few pieces of that hard cabbage I dislike that hope they stop putting that hard shell of cabbage in the mix vegetables please and thanksVegetarian options: I’m not vegan so i do not knowParking: Had enough room for all whoWanted to parkKid-friendliness: Children come in and sit anywhere with there parents or guardians it very comfortableWheelchair accessibility: Has a ramp for and Doors are manually
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
You can never go wrong with the Sarku teriyaki chicken with rice/noodles.
Atmosphere: 5
Food: 5
Service: 5
So, every other Sakura we’ve eaten at, our meal comes with Yum Yum sauce. This place wants to charge extra for it. We were also concerned that we saw them pull shrimp for someone’s meal from the area of the grill where you scrape the grill residue and waste and put it back in the grill to heat it up and then put it on the plate.
Atmosphere: 2
Food: 1
Service: 2
The food is fresh and well-prepared by an authentic native chef. The service was also exceptionally professional.
Favorite place at the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki
I ordered 126.00 of the food takeout food last Friday and the food was mediocre just okay nothing great about it. You get better service when you go up to the walk-up then you do if you do doordash or one of the
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Shrimp Teriyaki with Fried Rice, Chicken and Shrimp Teriyaki
I seldom do a review but this one is outrageous. The staff there is very rude and racist!!! I couldn’t hear what they said the first time, they made fun of me by saying the sentence in a more sloppy way. The worst experience I have had in the United States!!!
Atmosphere: 1
Food: 2
Service: 1
Not sure how they want their customers to eat the food without any utensils. No apology for their mistakes. No customer service at all.
Atmosphere: 3
Food: 1
Service: 1
I've been hitting up Sarku at several of their locations. This one is very good. I just stick with the chicken, add extra chicken for $1.99. Can't beat it. Just order by number. Communicate clearly and be kind to one another.
Restaurantji Recommends
I've been hitting up Sarku at several of their locations. This one is very good. I just stick with the chicken, add extra chicken for $1.99. Can't beat it. Just order by number. Communicate clearly and be kind to one another.
HORRIBLE! I stood at the register for 5 minutes with multiple employees behind the counter and no one even acknowledged me. When the cashier finally came out, he had an attitude and said something smart to the customer waiting behind me. The prices are ridiculous for the little bit of food they give. I remember years back when they used to give good portions but they keep making them smaller and smaller. They have gone wayyy downhill. Then after somebody finally took my order, I had to wait AGAIN for somebody to make my food after my empty box had been sitting on the counter untouched for several minutes. Then when I asked for the extra portion of meat I paid for, the cook had to go back and ask the cashier if I really paid for it, like he didn't believe me. Horrible customer service, rude employees, small portions... yeah I can do without it. I am NEVER COMING BACK HERE ever again. I'll just go to Quickway out in Parkville, they give more food for the same price and their food tastes better.
Don't ever leave Towson Mall without getting you some!!
rude front include cashier and grill . they argiing with customer without consideration .loughing at customer and bad behaviours . i will never stop by again . ( bad experiencr happen jul 26 2022 )
Do not patronize this place at all. Prices are unreasonably high for the little bit of rice and teriyaki chicken that will be provided. The employees are extremely rude and disgusting except for the young lady who is a cashier. Often have gotten I'll from eating here as well.