Papa Johns Pizza

11911 Business Park Dr, Waldorf
(301) 638-7900

Recent Reviews

M B

Small parking lot. Delivery is hit or miss here. We usally just pick it up. Food is always good and hot. Don't have one near me but this is closest one.

Atmosphere: 4

Food: 4

Service: 4

Patrice Sherita

The manager sucks pizza is never fresh always old and cold NEVER TF AGAIN she’s a nasty manager who needs to be replaced

Atmosphere: 1

Food: 1

Service: 1

Shanee'

Papa johns pizzas are always good. However, I would not recommend the Cinnamon pull apart.

Food: 5

Service: 5

Atira H.

food came prepared properly, the driver forgot my soda, i forgot too lol but he came back to deliver it with no problem. idk why the ratings are so low, i have no complaints

michaela fuller

Where’s the sauce?!?!

Food: 1

Service: 3

Caresse

Customer service is terrible. The manager was slamming everything and extremely rude with a nasty attitude. Everytime a customer came in there was no greet, just a snide “picking up or placing”! An elderly man came in and was trying to order and the manager told him nastily that he had to just wait.I will not come back to this location and don’t recommend anyone else going either.

Atmosphere: 1

Food: 4

Service: 1

Samuel Burgess

Pay in cash, if you pre pay they will forget any extras that you were charged for

Senior

My delivery was 30 mins late so I contacted the store to see where my delivery was. The Manager didn't care about my concerns and didn't offer anything to help me situation. She only kept saying they were slammed and my order is on the way. No apology, not caring at all. Then both pizzas were cold and not made correctly!This location needs help from top down.

Tranesha B

i come here quite often since it’s near home. it’s decent to say the least. I did have to call and have a pizza remade. I asked to speak to the manager didn’t catch her name but i think she’s black skinny with locs. Had an attitude when i requested for it to be remade(rushed me off the phone)”OK! we’ll remake it!” Today i picked up my pizza and i hear her yelling from the back “picking up?” i couldn’t make it out until the 3rd time she said it. But why are you yelling period? A paying customer & she’s supposed to be the manager? Hell naw! Replace the manager with someone that has customer service experience & this place will be alright. Also, Check your food before you drive all the way back home!

Deborah Broockerd

Order is now 30 minutes overdue. I'm sure my food will still be hot & delicious. Estimated arrival time is another 8 minutes according to the perky computer voice. Don't give them your business.

IAMJERMAINEJ

Almost 2 hours for a 2 pizza order. And the furthest Papa John's is making the delivery instead of the one next to me you can't pick from the app.. What is going on with customer service... TERRIBLE

Denise S.

My husband and I ordered two Thin Crust pizzas, "The Meats and The Works" in a size large and he picked it up on Super Bowl Sunday. I opened the box and was truly disappointed. The toppings were cut really thin and there wasn't much of it on the pizza. I guess the company did this to save money and the overall quality wasn't tasty. I will not return this restaurant again.

El Josey

It would be much nicer if the staff, making the food, had a bit more customer service training. It is OK to greet customers with a pleasant demeanor. Just a thought.Parking: Parking is shared with other businesses. However, there are sufficient space as long as everyone is not busy at the same time.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Garlic Parmesan Breadsticks, Chocolate Brownie, Chocolate Chip Cookie

C Westy

If I can give a 0 star they would have it! Customer service Attitude DISGUSTING! pizza DISGUSTING! Do not order from here ever!!

Chelsea West

If I can give a 0 star they would have it! Customer service Attitude DISGUSTING! pizza DISGUSTING! Do not order from here ever!!

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