Food was pretty standard for a casual chain. But the service even during the eclipse was amazing. And we got introduced by our server to caramel syrup on cheese curds. Which was so odd and really good somehow.
Atmosphere: 4
Food: 4
Service: 5
Marisa Holland
Not only was my food not there when my dasher arrived to get it because they handed it to someone else. But after she sat and waited another 40 minutes, my food came soggy and falling apart.
Holly Young
I absolutely love the everything pretzel knots. From the everything bagel seasoning to the cheese sauce and mustard sauce for the pretzel knots. My favorite was the honey mustard sauce. Also had a buffalo chicken wrap. There was no skimping on that wrap. Completely full and I got it medium on the buffalo sauce which was just thr right amount of heat for me. If u like a little heat this wrap is definitely for u and don't miss out on the pretzel knots. No wait time getting seated. Nice and clean in there. Friendly service. Checked on us multiple times to see how we were doing, how everything was and to see if we needed anything else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Mick Wagner
Great burgers and fries, good staff and atmosphere. Lots of TVs.
Atmosphere: 5
Food: 5
Service: 5
Drew Adams
I had a drink drinks at the bar. Great customer service, drinks a little watered drink.and my friend said the food was under cooked. She said if you need her to come in there and show them how to cook wings and fries. She said fried crispy that means no blood y'all couldn't get that right and the fries where boiled them fried. She said laughing send the cooks down south for a week or two and let them train in a kitchen. They will come back tip top frying expert and food will taste a lot better.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Traditional Wings, Spicy Garlic, French Fries, Sauce, Tenders and Fries, Hot, Chicken Wings, Beer-Battered Onion Rings, Tater Tots
Ragnar Lodbrokah
Was delicious as always ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Chicken Wings
Crystal Rolon
Food took forever and our waitress forgot my drink waited more than 15mins for one of them than another 15min for the second one she forgot. It shouldn't be this long when your bartender doesnt have much ppl to serve..more like talking too much.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: All-American Cheeseburger
Kai Rose
Overall the service that was given to me & my partner was very poor. When we first walked in, my partner said a name for the order, which is Liz. When the manager called us to our table after our wait, he said “Party of two for lettuce” in front of an entire lobby. Me and my partner were nervous laughing out of embarrassment. That was completely unprofessional of them to put our name in like that. Then, we got sat by the manager and our server was not over for over 17 minutes. The manager was not back over until about 10 minutes later, asking if we had seen our waitress. We said no. He then took five minutes and was seen moving a table beside us, and asked again. We said no. He got us drinks, and then instead of taking our order told us he would find the server. He then found a back up server for us. This back up server did not have much sympathy at all, and had to take over because the other one did not show up. She asked us if we wanted any appetizers and by that time we were outraged because we had been there almost 20 minutes and had not been helped professionally. We politely said no and ordered our food. She did bring out our food quick which was the only good part of the visit. We had no napkins (we were eating bone in wings), no silverware or anything. We were brought it about 4 minutes later. Then, we started eating our food and the vibe was completely off for us because of how we had been treated so poorly. The server came back with a refill and we told her we actually wanted boxes and our checks as we will be leaving. She said “sorry and thanks for your patience” before we left. The manager had absolutely no sympathy as we left. My partner tipped well and honestly it was generous after what we went through. The manager saw us on our way out and said nothing, and neither did anyone by the door. If your way of running a facility is to over price wings, have servers who do not attend to customers and are untrained on how to sympathize for poor service, management that clearly did not care about us being there or even offer to put in our food for us and instead sit there and move an empty table and clean. You might as well just not even have a restaurant. We will not be back. Do better within your facility. It’s sad too because some of us come to facilities like this once in a blue moon to have a good time and we could not even enjoy it because of this.
Recommended dishes: Traditional Wings, Sauce
Timothy King
The skin on the Bone in Wings was leathery. At a place that specializes in wings this was extremely disappointing. I should have had the cheeseburger again.
God, this place blows. Order by 1pm and your order should be ready by 7:30. Even then, maybe not.
Atmosphere: 5
Food: 1
Service: 2
Byron Upshur
Perfect at the moment I was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Frank Couture
Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Allen Cole
Ten of us showed up, and they took us right in!
Atmosphere: 5
Food: 4
Service: 5
Kelly Ryder
The only thing saving this review from one star was our sever who was clearly stressed and overwhelmed the whole time, we felt bad for her. Sat at 445. Waited 15 minutes for someone to come over. Waited another 15 minutes for my drink to come, when a rude lady with 2 toned hair asked if it was my drink. I said yes I ordered it 15 min ago. She said our computers are down. No apologies, nothing. Just rude and unneeded sass. Ok sweetheart. Then we order. Keep in mind it's not busy at all. Waited another 15 for our drinks. Server said computers were down, not really our problem, but again, ok. Didn't get our food until 645. Get our bill, nothing comped, no manager stopped by to apologize, nothing at all. Our server was nice and I get things happen, but her management team should have made rounds to help because looking around many tables were frustrated. Food was ok once it arrived. Probably won't be back.
Get the brisket burger you won't regret it.
Food: 5
Food was pretty standard for a casual chain. But the service even during the eclipse was amazing. And we got introduced by our server to caramel syrup on cheese curds. Which was so odd and really good somehow.
Atmosphere: 4
Food: 4
Service: 5
Not only was my food not there when my dasher arrived to get it because they handed it to someone else. But after she sat and waited another 40 minutes, my food came soggy and falling apart.
I absolutely love the everything pretzel knots. From the everything bagel seasoning to the cheese sauce and mustard sauce for the pretzel knots. My favorite was the honey mustard sauce. Also had a buffalo chicken wrap. There was no skimping on that wrap. Completely full and I got it medium on the buffalo sauce which was just thr right amount of heat for me. If u like a little heat this wrap is definitely for u and don't miss out on the pretzel knots. No wait time getting seated. Nice and clean in there. Friendly service. Checked on us multiple times to see how we were doing, how everything was and to see if we needed anything else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Great burgers and fries, good staff and atmosphere. Lots of TVs.
Atmosphere: 5
Food: 5
Service: 5
I had a drink drinks at the bar. Great customer service, drinks a little watered drink.and my friend said the food was under cooked. She said if you need her to come in there and show them how to cook wings and fries. She said fried crispy that means no blood y'all couldn't get that right and the fries where boiled them fried. She said laughing send the cooks down south for a week or two and let them train in a kitchen. They will come back tip top frying expert and food will taste a lot better.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Traditional Wings, Spicy Garlic, French Fries, Sauce, Tenders and Fries, Hot, Chicken Wings, Beer-Battered Onion Rings, Tater Tots
Was delicious as always ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Chicken Wings
Food took forever and our waitress forgot my drink waited more than 15mins for one of them than another 15min for the second one she forgot. It shouldn't be this long when your bartender doesnt have much ppl to serve..more like talking too much.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: All-American Cheeseburger
Overall the service that was given to me & my partner was very poor. When we first walked in, my partner said a name for the order, which is Liz. When the manager called us to our table after our wait, he said “Party of two for lettuce” in front of an entire lobby. Me and my partner were nervous laughing out of embarrassment. That was completely unprofessional of them to put our name in like that. Then, we got sat by the manager and our server was not over for over 17 minutes. The manager was not back over until about 10 minutes later, asking if we had seen our waitress. We said no. He then took five minutes and was seen moving a table beside us, and asked again. We said no. He got us drinks, and then instead of taking our order told us he would find the server. He then found a back up server for us. This back up server did not have much sympathy at all, and had to take over because the other one did not show up. She asked us if we wanted any appetizers and by that time we were outraged because we had been there almost 20 minutes and had not been helped professionally. We politely said no and ordered our food. She did bring out our food quick which was the only good part of the visit. We had no napkins (we were eating bone in wings), no silverware or anything. We were brought it about 4 minutes later. Then, we started eating our food and the vibe was completely off for us because of how we had been treated so poorly. The server came back with a refill and we told her we actually wanted boxes and our checks as we will be leaving. She said “sorry and thanks for your patience” before we left. The manager had absolutely no sympathy as we left. My partner tipped well and honestly it was generous after what we went through. The manager saw us on our way out and said nothing, and neither did anyone by the door. If your way of running a facility is to over price wings, have servers who do not attend to customers and are untrained on how to sympathize for poor service, management that clearly did not care about us being there or even offer to put in our food for us and instead sit there and move an empty table and clean. You might as well just not even have a restaurant. We will not be back. Do better within your facility. It’s sad too because some of us come to facilities like this once in a blue moon to have a good time and we could not even enjoy it because of this.
Recommended dishes: Traditional Wings, Sauce
The skin on the Bone in Wings was leathery. At a place that specializes in wings this was extremely disappointing. I should have had the cheeseburger again.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: All-American Cheeseburger
Restaurantji Recommends
God, this place blows. Order by 1pm and your order should be ready by 7:30. Even then, maybe not.
Atmosphere: 5
Food: 1
Service: 2
Perfect at the moment I was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Ten of us showed up, and they took us right in!
Atmosphere: 5
Food: 4
Service: 5
The only thing saving this review from one star was our sever who was clearly stressed and overwhelmed the whole time, we felt bad for her. Sat at 445. Waited 15 minutes for someone to come over. Waited another 15 minutes for my drink to come, when a rude lady with 2 toned hair asked if it was my drink. I said yes I ordered it 15 min ago. She said our computers are down. No apologies, nothing. Just rude and unneeded sass. Ok sweetheart. Then we order. Keep in mind it's not busy at all. Waited another 15 for our drinks. Server said computers were down, not really our problem, but again, ok. Didn't get our food until 645. Get our bill, nothing comped, no manager stopped by to apologize, nothing at all. Our server was nice and I get things happen, but her management team should have made rounds to help because looking around many tables were frustrated. Food was ok once it arrived. Probably won't be back.
Atmosphere: 2
Food: 2
Service: 2