i went to get some food with my fiancé around 2:40-3:00 monday afternoon. we had just gotten the taco bell rewards app because i’m 33 weeks pregnant and all i’ve been wanting to eat has been taco bell, and well the rewards app doesn’t work here. so we went inside and waited to order for what seemed forever as the front was unattended and the line started to get longer as time went on. when we finally ordered i needed to use the restroom because pregnancy lol as soon as i opened the door it smelt like a rat curled up and died in there. i left immediately and went and sat down and from what we saw, the kitchen looked absolutely disgusting. we got our food and i did a slight check to see if our food was there and it looked like it was, but when we got to the car i pulled out the food to separate mine and my fiancés food, i noticed a cheese roll up was missing so he went back inside to get one before we left, the cook out back was being quite rude to my fiancé as he argued he put it in the bag and made it a much bigger deal than it needed to be. if i wanted free food i would’ve asked for something else we ordered that was much higher in value not a tortilla with cheese.. but to the workers that were there today, thank you for giving us a reason to not come here again.
Atmosphere: 1
Food: 3
Service: 1
dianne peaslee
Hadn't eaten breakfast, and it was after 3, so I decided on a 5 piece "big box meal". Thankfully, I ordered 2 sides because I would have received more chicken on a McDonalds sandwich.The booths and tables weren't being wiped down between guests, and I dont know how many times our booth had been filled to accumulate the amount of crumbs on the seat, and buttery smudgy messes on the table,but it had probably been a couple.
Atmosphere: 2
Food: 2
Service: 3
Jake Rancourt
Just spent $47 on a taco box and it's trash everything's cold, customer service
Atmosphere: 1
Food: 1
Service: 1
Dale Harrington
Why is the lobby closed everytime I closed all the time?
We got home… there was hair in the Mashed potatoes ( clearly not any of our it was BLACK) . We called and asked to speak to the manager on duty. Well we were very nice at first he told us everyone in that kitchen was wearing a hairnet all day so there’s no way it could’ve happened…We replied telling him it was gross to have hair in the food in the first place but to deny it and not fix it is even More disgusting.He told us we were disgusting and if we didn’t like it to not go there…So that’s how it will be!
Atmosphere: 1
Food: 1
Service: 1
Alfred Beattie
Bring ??back ??the?? 7-Layer?? Burrito??.
Atmosphere: 5
Food: 5
Service: 5
Shane Ross
Service is overwhelmingly slow. The lobby is often closed. Food is either a hit or a miss whether it's fresh or not.
2 cars in line...me being the 2nd. Just to order took 15 minutes. Another 10 to pay... then an additional 10 to get my food. Food that I received was wrong, cold and the chalupa tasted like old fryer oil and was broken and a burnt cracker. Inedible. Now I don't have high expectations with fast food but this was very disappointing to have wait so long for such a bad food and a incorrect order. Good luck turning that location around.
Atmosphere: 1
Food: 1
Service: 1
Emma Everett
We waited in the drive thru line for an hour. Once we got our food, it was cold. We took a peek inside the window and there were plenty of people inside working so I’m not sure why it took so long.
Atmosphere: 1
Food: 3
Service: 1
Ballinger Inn
Food quality ZERO. Overall the worst Taco
Atmosphere: 1
Food: 1
Service: 1
Jocelyn Ulmer
Ordered through drive thru. Was missing items, got wrong items, and the soda was not flavored as it ran out and never checked.
Atmosphere: 1
Food: 1
Service: 1
Hillarie Pearson
Ive been here 3 times in the last 3 nights-twice Door dashing, and once for my family. Every single time, there have been arguments/fights between the employees, and it was Extremely Loud and obvious, not to mention Extremely unprofessional.Kid-friendliness: Not kid friendly at all because I was listening to co workers argue and swear at each other Very Loudly. I’ve worked in customer service my entire career and this is ridiculous.
i went to get some food with my fiancé around 2:40-3:00 monday afternoon. we had just gotten the taco bell rewards app because i’m 33 weeks pregnant and all i’ve been wanting to eat has been taco bell, and well the rewards app doesn’t work here. so we went inside and waited to order for what seemed forever as the front was unattended and the line started to get longer as time went on. when we finally ordered i needed to use the restroom because pregnancy lol as soon as i opened the door it smelt like a rat curled up and died in there. i left immediately and went and sat down and from what we saw, the kitchen looked absolutely disgusting. we got our food and i did a slight check to see if our food was there and it looked like it was, but when we got to the car i pulled out the food to separate mine and my fiancés food, i noticed a cheese roll up was missing so he went back inside to get one before we left, the cook out back was being quite rude to my fiancé as he argued he put it in the bag and made it a much bigger deal than it needed to be. if i wanted free food i would’ve asked for something else we ordered that was much higher in value not a tortilla with cheese.. but to the workers that were there today, thank you for giving us a reason to not come here again.
Atmosphere: 1
Food: 3
Service: 1
Hadn't eaten breakfast, and it was after 3, so I decided on a 5 piece "big box meal". Thankfully, I ordered 2 sides because I would have received more chicken on a McDonalds sandwich.The booths and tables weren't being wiped down between guests, and I dont know how many times our booth had been filled to accumulate the amount of crumbs on the seat, and buttery smudgy messes on the table,but it had probably been a couple.
Atmosphere: 2
Food: 2
Service: 3
Just spent $47 on a taco box and it's trash everything's cold, customer service
Atmosphere: 1
Food: 1
Service: 1
Why is the lobby closed everytime I closed all the time?
Atmosphere: 1
Food: 3
Service: 1
Very friendly and helpful staff. Food was to be
Atmosphere: 4
Food: 4
Service: 4
Taco ? ? ?
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Taco, Nachos, Guacamole, Chipotle Ranch Chicken Burrito, Grilled Cheese Burrito
Employee crying about customers.
Atmosphere: 1
Service: 1
We got home… there was hair in the Mashed potatoes ( clearly not any of our it was BLACK) . We called and asked to speak to the manager on duty. Well we were very nice at first he told us everyone in that kitchen was wearing a hairnet all day so there’s no way it could’ve happened…We replied telling him it was gross to have hair in the food in the first place but to deny it and not fix it is even More disgusting.He told us we were disgusting and if we didn’t like it to not go there…So that’s how it will be!
Atmosphere: 1
Food: 1
Service: 1
Bring ??back ??the?? 7-Layer?? Burrito??.
Atmosphere: 5
Food: 5
Service: 5
Service is overwhelmingly slow. The lobby is often closed. Food is either a hit or a miss whether it's fresh or not.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Taco, Grilled Cheese Burrito
Restaurantji Recommends
2 cars in line...me being the 2nd. Just to order took 15 minutes. Another 10 to pay... then an additional 10 to get my food. Food that I received was wrong, cold and the chalupa tasted like old fryer oil and was broken and a burnt cracker. Inedible. Now I don't have high expectations with fast food but this was very disappointing to have wait so long for such a bad food and a incorrect order. Good luck turning that location around.
Atmosphere: 1
Food: 1
Service: 1
We waited in the drive thru line for an hour. Once we got our food, it was cold. We took a peek inside the window and there were plenty of people inside working so I’m not sure why it took so long.
Atmosphere: 1
Food: 3
Service: 1
Food quality ZERO. Overall the worst Taco
Atmosphere: 1
Food: 1
Service: 1
Ordered through drive thru. Was missing items, got wrong items, and the soda was not flavored as it ran out and never checked.
Atmosphere: 1
Food: 1
Service: 1
Ive been here 3 times in the last 3 nights-twice Door dashing, and once for my family. Every single time, there have been arguments/fights between the employees, and it was Extremely Loud and obvious, not to mention Extremely unprofessional.Kid-friendliness: Not kid friendly at all because I was listening to co workers argue and swear at each other Very Loudly. I’ve worked in customer service my entire career and this is ridiculous.
Atmosphere: 1
Food: 3
Service: 1