If there was a button for zero stars thats what i would give this place tonight. My husband called to ask a question about the large one topping pizza for $10 if we could just do half of a topping on one side and the lady was very rude and I asked a question and she hung up on my husband. Then I called back and she was being rude again then charged us $16 instead of the $10 for pizza, worst service ever . And our pizza is burnt ??♀️
Atmosphere: 1
Food: 1
Service: 1
David Morrison
I asked how big a large sub is and she said she didn't know. I asked how big the sub is in the picture and she said she didn't know. Music sucks.
Atmosphere: 2
Food: 5
Service: 1
Susan George
Food is good here and the environment is relaxing. They have music playing while you eat. Not much wait time on your food. They also let you use more than one coupon at a time.
Emilee Unterkoefler
Sam's in Lisbon is always a place I like to go grab an Italian.We stopped in today for lunch and my family was fortunate enough to have our sandwiches made by Jason! Not only were the sandwiches fresh and flavorful but he walked them over to our table with a friendly smile. Five stars for sure! Also I hope you guys keep doing deals on Italians!!
Atmosphere: 5
Food: 5
Service: 5
Vicki G
Girl with major attitude , sloppily threw things on roll , was impatient as she was on the phone apparently when I got there , bad sandwich , rude attitude.
Ri L
Bread was dry, not the same Sam's that I grew up with. $2 for extra pickles (4 slices of pickles), pricing them selves shut. The grocery store next door probably had fresher bread.
Marianne Kimball
I know we have inflation when I get a large meatball sub with only 2 meatballs quartered and put into a foot long roll and drowned in sauce. FYI I would rather pay double and get the sandwiches you served last year.
Susan White
They are struggling with staffing issues. I think it's important to support this local business.
Kati Bower
If I could give no stars I would! My mother and family went here and the absolute worst service ever! They did not do any of the meals correctly. My mother asked for it to be corrected and all the girls were huffy and puffy laughing at my mother. My mom simply asked for there names and they told her and also had to add a comment saying the customer is not always right. My mother said I will be calling the manager. The girls said she won't do nothing! They threatened to call the cops on my mom because she simply asked for there names and they were making fun of my mother. We will never be back here. I work in the restaurant industry and you would never catch me treating anyone like this unless I was being harmed or felt threatened. No honestly customers are not always right BUT they are a paying customer and just fix the problem so we have people come back! Super upset about this place !
Duncan W Fraser
Went there for lunch, very disappointed! The meatball sub is my usual "go-to" for a meal. Let's just say that standards are WAY below from what they used to be. Portion was sparse, minimal sauce, and salty!! I still feel the effects almost eight hours after eating there. Sad to say that Sam's is now off our places to eat.
Love the italians! Staff was super helpful to make me some for me to travel with. Thanks!
Tim Ellingwood
Terrible service,. Got home missing part oof my order. I will go somewhere else next time
Ciarah Declet
Had a little mess up/ mistake on my order the day before and when I called for it today, the manager that’s was on the 3pm shift, was amazing. She made me the best sandwich/ calzone I have ever had. I wish I got her name. I recommend this place for sure, especially when she’s making it!! She did AMAZING! Woman needs a raise!!
Edmond Turmenne
Pizza, sandwiches and spaghetti meals to order. Dining room was clean. No mask required at the time of our visit. Prices are average. Pastry we purchased was low quality, not fresh tasting.
Austin Pepin
Order took 20 minutes to make one sandwich, was missing 2 ingredients I asked for and they toasted my entire sandwich when I asked for them to only toast the bacon. Wasn't pleasant eating warm letus and pickles. Also one of the workers was kind of snappy when talking to me. While I was eating a lady left without her food because the 10 minute wait she was promised exceeded 30 minutes.
If there was a button for zero stars thats what i would give this place tonight. My husband called to ask a question about the large one topping pizza for $10 if we could just do half of a topping on one side and the lady was very rude and I asked a question and she hung up on my husband. Then I called back and she was being rude again then charged us $16 instead of the $10 for pizza, worst service ever . And our pizza is burnt ??♀️
Atmosphere: 1
Food: 1
Service: 1
I asked how big a large sub is and she said she didn't know. I asked how big the sub is in the picture and she said she didn't know. Music sucks.
Atmosphere: 2
Food: 5
Service: 1
Food is good here and the environment is relaxing. They have music playing while you eat. Not much wait time on your food. They also let you use more than one coupon at a time.
Sam's in Lisbon is always a place I like to go grab an Italian.We stopped in today for lunch and my family was fortunate enough to have our sandwiches made by Jason! Not only were the sandwiches fresh and flavorful but he walked them over to our table with a friendly smile. Five stars for sure! Also I hope you guys keep doing deals on Italians!!
Atmosphere: 5
Food: 5
Service: 5
Girl with major attitude , sloppily threw things on roll , was impatient as she was on the phone apparently when I got there , bad sandwich , rude attitude.
Bread was dry, not the same Sam's that I grew up with. $2 for extra pickles (4 slices of pickles), pricing them selves shut. The grocery store next door probably had fresher bread.
I know we have inflation when I get a large meatball sub with only 2 meatballs quartered and put into a foot long roll and drowned in sauce. FYI I would rather pay double and get the sandwiches you served last year.
They are struggling with staffing issues. I think it's important to support this local business.
If I could give no stars I would! My mother and family went here and the absolute worst service ever! They did not do any of the meals correctly. My mother asked for it to be corrected and all the girls were huffy and puffy laughing at my mother. My mom simply asked for there names and they told her and also had to add a comment saying the customer is not always right. My mother said I will be calling the manager. The girls said she won't do nothing! They threatened to call the cops on my mom because she simply asked for there names and they were making fun of my mother. We will never be back here. I work in the restaurant industry and you would never catch me treating anyone like this unless I was being harmed or felt threatened. No honestly customers are not always right BUT they are a paying customer and just fix the problem so we have people come back! Super upset about this place !
Went there for lunch, very disappointed! The meatball sub is my usual "go-to" for a meal. Let's just say that standards are WAY below from what they used to be. Portion was sparse, minimal sauce, and salty!! I still feel the effects almost eight hours after eating there. Sad to say that Sam's is now off our places to eat.
Restaurantji Recommends
Love the italians! Staff was super helpful to make me some for me to travel with. Thanks!
Terrible service,. Got home missing part oof my order. I will go somewhere else next time
Had a little mess up/ mistake on my order the day before and when I called for it today, the manager that’s was on the 3pm shift, was amazing. She made me the best sandwich/ calzone I have ever had. I wish I got her name. I recommend this place for sure, especially when she’s making it!! She did AMAZING! Woman needs a raise!!
Pizza, sandwiches and spaghetti meals to order. Dining room was clean. No mask required at the time of our visit. Prices are average. Pastry we purchased was low quality, not fresh tasting.
Order took 20 minutes to make one sandwich, was missing 2 ingredients I asked for and they toasted my entire sandwich when I asked for them to only toast the bacon. Wasn't pleasant eating warm letus and pickles. Also one of the workers was kind of snappy when talking to me. While I was eating a lady left without her food because the 10 minute wait she was promised exceeded 30 minutes.