Always the service here is so bad, They wont allow mobile orders because they dont know how to use the system. Also today they closed dine In even though mobile ordering allowed me to Dine in. Everyone walk to the door and realize they closed and coming to drive through. If you are Short staffed just close the Restaurant or at least keep a notice out side door that Dine in is closed.
Ali Waterman
WORST service ever. I ordered online to pick up in the restraint. I get there and the door is locked. I called and she said "ya go to the drive through". So I went to the drive thru window and a guy asked me if I was the mobile order I said yes. Then she handed me the wrong order with a water. I said " im sorry this is not my order". She then proceeded to list off the items on the receipt and I still told her that's not my order. She then again asked if I was Devin. I said no. She then proceeded to tell me that they don't have my order. I showed her my receipt. She got upset with me because she couldn't find my order. Another nice lady found my order and made it for me. The first lady then just told me to pull forward it'll be a while. A man then brought me my order and said "here". I have never experienced such a meaner group of people. Never going back
David Binette
Came to this Wendy's in Scarborough on the 24th of March and ordered a Dave's double ($9.99) picked up the order and it was $11.+. Even asked why such a large drink. Now on the 31st of March I ordered the same meal and was charged the $11+ So I asked why and she told me that's what I ordered. I told her I never ordered the med meal but argued that I did. Then went on to say that they will not miss my business. I think this so called Mgr is over her head and very rude. Besides that she gave me 2 medium fries on the first visit.
Jennifer Grindle
Good, quick food. I prefer Wendy's over McDonald's.
Brendan McCarthy
Very nice crew Wednesday the 19th @7pm. Great location
Shaun West
Order a couple of the Baconator combos, didn't get a Baconator. Guy insisted it was correct. Never had a problem before, but after what I was charged for this I probably won't be back.
Dana Lavertu
Ordered a chicken sandwich. It came on a tiny bun and the chicken was this thin little round pieces parts pattie, not a nice chunk of breast meat. So disappointed. Are all Wendy's doing this??
Vicki Quattrucci
Disappointed that the Wendy's on Rt 1 Scarborough Me forgot my fries. I had to go back and get them. Then when I started to eat I discovered they gave me a small chili instead of a large. I didn't take that back because of a long line.
Kat L.
Don't try for a baked potato; they don't have them They also "don't got cheese." Or so claims the female manager. Driving home from vacation, we had driven 9 hours, with 5 more to go til home, we were starving before getting to our hotel, so we stopped at this Wendy's. We should have just gone hungry. One word: yikes.
Aaron Poppish
Great customer service, many fast food places have attitudes and are rude but Nick H and Rick Allen I believe (old man) gave great service normally I don't write reviews but they were to nice not too
I like the fries and spicy chicken nuggets. Throughput could be a bit faster.
Brendon Barnes
Very rude. Incredibly long wait time while they just chatted with the customer ahead of me.
Marina Lavigne
Just pulled in to order at the speaker. It’s 7:35. We sat in line behind the car at the order speaker until 7:38. A woman employee came out and taped a sign to the speaker and told the car in front of us they were closed. Me and my boyfriend rolled down our window and asked “You’re closed?” And she says very angrily “Yeah, we only have employee right now. Do you think you want to be taking care of all these cars?!” Me and my boyfriend were shocked and said “…but you close at
Tim H.
30 mins before closing a lady came out and yelled at us she was closed and swearing at the cars for not leaving immediately. Telling us if we wanted to we could "get your a** in there" to make our food since we asked why. Never go here, NEVER
Marina L.
Just pulled in to order at the speaker. It's 7:35. We sat in line behind the car at the order speaker until 7:38. A woman employee came out and taped a sign to the speaker and told the car in front of us they were closed. Me and my boyfriend rolled down our window and asked "You're closed?" And she says very angrily "Yeah, we only have employee right now. Do you think you want to be taking care of all these cars?!" Me and my boyfriend were shocked and said "...but you close at 8." She responded with "Yeah well do you want to get your a** in here and start working?" We started to drive away and she kept saying things and yelling at us and the other customers. I totally understand the lack of employees right now, and I do feel bad that she was alone on her shift, but chill lady. There's no need to have such a nasty tone and attitude to the customers who are trying to feel sympathy for you. Thanks to her, I'll never be going to this Wendy's again. And I'll make sure to let others know about this encounter.
Always the service here is so bad, They wont allow mobile orders because they dont know how to use the system. Also today they closed dine In even though mobile ordering allowed me to Dine in. Everyone walk to the door and realize they closed and coming to drive through. If you are Short staffed just close the Restaurant or at least keep a notice out side door that Dine in is closed.
WORST service ever. I ordered online to pick up in the restraint. I get there and the door is locked. I called and she said "ya go to the drive through". So I went to the drive thru window and a guy asked me if I was the mobile order I said yes. Then she handed me the wrong order with a water. I said " im sorry this is not my order". She then proceeded to list off the items on the receipt and I still told her that's not my order. She then again asked if I was Devin. I said no. She then proceeded to tell me that they don't have my order. I showed her my receipt. She got upset with me because she couldn't find my order. Another nice lady found my order and made it for me. The first lady then just told me to pull forward it'll be a while. A man then brought me my order and said "here". I have never experienced such a meaner group of people. Never going back
Came to this Wendy's in Scarborough on the 24th of March and ordered a Dave's double ($9.99) picked up the order and it was $11.+. Even asked why such a large drink. Now on the 31st of March I ordered the same meal and was charged the $11+ So I asked why and she told me that's what I ordered. I told her I never ordered the med meal but argued that I did. Then went on to say that they will not miss my business. I think this so called Mgr is over her head and very rude. Besides that she gave me 2 medium fries on the first visit.
Good, quick food. I prefer Wendy's over McDonald's.
Very nice crew Wednesday the 19th @7pm. Great location
Order a couple of the Baconator combos, didn't get a Baconator. Guy insisted it was correct. Never had a problem before, but after what I was charged for this I probably won't be back.
Ordered a chicken sandwich. It came on a tiny bun and the chicken was this thin little round pieces parts pattie, not a nice chunk of breast meat. So disappointed. Are all Wendy's doing this??
Disappointed that the Wendy's on Rt 1 Scarborough Me forgot my fries. I had to go back and get them. Then when I started to eat I discovered they gave me a small chili instead of a large. I didn't take that back because of a long line.
Don't try for a baked potato; they don't have them They also "don't got cheese." Or so claims the female manager. Driving home from vacation, we had driven 9 hours, with 5 more to go til home, we were starving before getting to our hotel, so we stopped at this Wendy's. We should have just gone hungry. One word: yikes.
Great customer service, many fast food places have attitudes and are rude but Nick H and Rick Allen I believe (old man) gave great service normally I don't write reviews but they were to nice not too
Restaurantji Recommends
I like the fries and spicy chicken nuggets. Throughput could be a bit faster.
Very rude. Incredibly long wait time while they just chatted with the customer ahead of me.
Just pulled in to order at the speaker. It’s 7:35. We sat in line behind the car at the order speaker until 7:38. A woman employee came out and taped a sign to the speaker and told the car in front of us they were closed. Me and my boyfriend rolled down our window and asked “You’re closed?” And she says very angrily “Yeah, we only have employee right now. Do you think you want to be taking care of all these cars?!” Me and my boyfriend were shocked and said “…but you close at
30 mins before closing a lady came out and yelled at us she was closed and swearing at the cars for not leaving immediately. Telling us if we wanted to we could "get your a** in there" to make our food since we asked why. Never go here, NEVER
Just pulled in to order at the speaker. It's 7:35. We sat in line behind the car at the order speaker until 7:38. A woman employee came out and taped a sign to the speaker and told the car in front of us they were closed. Me and my boyfriend rolled down our window and asked "You're closed?" And she says very angrily "Yeah, we only have employee right now. Do you think you want to be taking care of all these cars?!" Me and my boyfriend were shocked and said "...but you close at 8." She responded with "Yeah well do you want to get your a** in here and start working?" We started to drive away and she kept saying things and yelling at us and the other customers. I totally understand the lack of employees right now, and I do feel bad that she was alone on her shift, but chill lady. There's no need to have such a nasty tone and attitude to the customers who are trying to feel sympathy for you. Thanks to her, I'll never be going to this Wendy's again. And I'll make sure to let others know about this encounter.