I gave it another try. Same problems. There is no way to reach anyone in the corporate office to let them know the customers feelings. The first Avenue restaurant is dark, does not give the feeling that it is particularly clean. Staff is extremely accommodating, but that is the best I can say for it. Waited today for fresh fried rice to come out and fresh sweet fire chicken with pineapple. Neither was temperature hot enough to be safe to eat. There was not one piece of pineapple to be found in the whole order. You get a bowl full of fried rice and very little of the chicken. I said some things so they gave me a little more. Everything was extremely dry. The coupon they offer is an insult! Now, I guess in order to keep the prices down, they no longer give a taste of anything. Plastic ware and napkins are behind the counter and you must ask for them. As bad as all of that is my fortune cookie had no fortune in it!
Nathan Goldsmith
Hours need to be updated to reflect this business is closed on Sunday
Dannielle Ingram
I asked for a bowl for my rice was told i couldnt have one unless i bought more for an upgrade. I decided not to eat but my kids got their food and it was cold which made it not good and ruined their appetite. Wont be going
Atmosphere: 1
Food: 1
Service: 1
Cody Farley
Not a fan of the druggie that was outside but I guess that’s Portland so I won’t hold that against you. Don’t like how I got four orders but not a single fortune cookie. Do like that you all had teriyaki chicken my favorite only get to go here once to year because you’re so far away from my location.But keep up the good work
Atmosphere: 4
Food: 5
Service: 5
Lauren Surette
The chicken bowl is really
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: General TSO
Antonio C.
Order ahead on their website and save a 1/2 hour of wait time. It's busy at this location, it's a mall. Be prepared to wait, you won't be disappointed. The food is always awesome and fresh! Try something different you might like it!
I've only had a few Chinese places before this one and I heard so much about it. And honestly I have to say even in a setting of a small kiosk in the Maine mall their food was stellar. It was extremely busy, but that's because it is the most popular place there. So if you don't mind a small wait, definitely try this place.
Atmosphere: 5
Food: 5
Service: 5
Kay-Kay M.
This location always has a line, but it moves quickly. Very friendly service and great food.
Jeffrey Charbonneau
Food is good but not amazing. The line is ridiculous everytime. Wait 30 minutes to
Atmosphere: 3
Food: 4
Service: 3
Tasha Veroneau
Ordered online at 1pm for a 530pm pick upI got a notification at 520 my order was ready. At 540 my husband picks up the order after work and they are packing up rice bc they say they are out of Lo Mein ??? How at 540 were they just putting my order together with rice only if my order was ready at 520 when they text me???Very disappointed! Will definitely rethink going there anymore!
I just missed a drink from my Uber order, can you make up for it?
Love me some Panda Express ? ?
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Orange Chicken Beef & Broccoli, General TSO's Chicken, Chicken Teriyaki Lunch
For being in the mall they have good food ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Orange Chicken Beef & Broccoli
I gave it another try. Same problems. There is no way to reach anyone in the corporate office to let them know the customers feelings. The first Avenue restaurant is dark, does not give the feeling that it is particularly clean. Staff is extremely accommodating, but that is the best I can say for it. Waited today for fresh fried rice to come out and fresh sweet fire chicken with pineapple. Neither was temperature hot enough to be safe to eat. There was not one piece of pineapple to be found in the whole order. You get a bowl full of fried rice and very little of the chicken. I said some things so they gave me a little more. Everything was extremely dry. The coupon they offer is an insult! Now, I guess in order to keep the prices down, they no longer give a taste of anything. Plastic ware and napkins are behind the counter and you must ask for them. As bad as all of that is my fortune cookie had no fortune in it!
Hours need to be updated to reflect this business is closed on Sunday
I asked for a bowl for my rice was told i couldnt have one unless i bought more for an upgrade. I decided not to eat but my kids got their food and it was cold which made it not good and ruined their appetite. Wont be going
Atmosphere: 1
Food: 1
Service: 1
Not a fan of the druggie that was outside but I guess that’s Portland so I won’t hold that against you. Don’t like how I got four orders but not a single fortune cookie. Do like that you all had teriyaki chicken my favorite only get to go here once to year because you’re so far away from my location.But keep up the good work
Atmosphere: 4
Food: 5
Service: 5
The chicken bowl is really
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: General TSO
Order ahead on their website and save a 1/2 hour of wait time. It's busy at this location, it's a mall. Be prepared to wait, you won't be disappointed. The food is always awesome and fresh! Try something different you might like it!
We love Panda Express. Our go to place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had better need more different
Atmosphere: 3
Food: 3
Service: 3
I've only had a few Chinese places before this one and I heard so much about it. And honestly I have to say even in a setting of a small kiosk in the Maine mall their food was stellar. It was extremely busy, but that's because it is the most popular place there. So if you don't mind a small wait, definitely try this place.
Atmosphere: 5
Food: 5
Service: 5
This location always has a line, but it moves quickly. Very friendly service and great food.
Food is good but not amazing. The line is ridiculous everytime. Wait 30 minutes to
Atmosphere: 3
Food: 4
Service: 3
Ordered online at 1pm for a 530pm pick upI got a notification at 520 my order was ready. At 540 my husband picks up the order after work and they are packing up rice bc they say they are out of Lo Mein ??? How at 540 were they just putting my order together with rice only if my order was ready at 520 when they text me???Very disappointed! Will definitely rethink going there anymore!