Labor Day is not necessarily the best day to evaluate a place like this, since business is heavier than usual. But they handled the lines well, both inside and drive-thru. The woman at the counter was effervescent, in control of the situation, and great from whom to order. Beverages took a little longer to come out due to backlog but were generally fine. Pick-up for eating in, and to-go are in the same area. This area gets crowded and is also unfortunately right in front of the only rest room. I do feel the bagel sandwiches have improved, which is a nice plus. Overall, it wasn't a bad experience, and I'm sure it's even better when it's not so crowded.
Jessica S.
I just have to come on here to speak about one of the employees Michael. He is usually at the cash register. What an incredible employee he is. I've witnessed him a few times that I've been there. He always greets the customer with a smile and a friendly hello. He genuinely seems to really care about the service he gives and that customers receives. On the last day I was there (8/20/23) it was a particularly busy Saturday. He kept his cool and worked efficiently but still made every customer at his register feel like they were the only one there. He's certainly a huge asset to the Dunkin team and deserves all the kudos (and a raise)!
Sightsee478679
Staff members were courteous and food was fine. We have a few Dunkin Donuts gift cards and they went to good use
Frank A.
If you want hot coffee and you want it now go to dunks in wells if you want so so coffee with soso. Service stand in line at congons donuts and stand outside in the weather for an hour for the same and the donuts wore gross at congons.maybe it was a bad day for them but no way is a wait like that for coffee and donuts ever worth it
Maurene_K
During vacation time in Maine, I went to this Dunkin’ after a few stops for antiquing and other shopping. This Dunkin’ is constructed differently from most. The building is more like a house. On the drive-thru, I ordered a large decaf iced coffee with not too much ice, half & half, a good amount of milk and two packets of Sweet ‘N Low. The order-taker gal got the somewhat complicated order straight without difficulty. It was $1.99. With 8% Maine Meals Tax of 16 cents, the total was $2.15. The iced coffee came out perfectly. I was very pleased with it. I rate my experience at this Dunkin’ at 4.50 which is my highest rating for a fast food place. If you found this review helpful, please click THANK below.
NHWanderlust
It was great to find a Dunkin' Donuts right on the main drag in Wells where everything was fresh, the staff was really friendly and helpful, and the COVID-19 guidelines were followed quite carefully. Don't usually write many reviews about a Dunkin' Donuts since we stop at them so often, but this location warranted a shout out.
Tiara W.
Fast and friendly service. Clean dining room area/bathroom. Love the plants in the dining room and outdoors.
Voyage2003
Peoples at the check out are very nice and agreable. Capoutchino coffee good. It is a little bit long for service in the morning.
pat s
Late afternoon and we needed a break and popped in. Very nice people, the coffee and dounuts were nice and fresh. Comfortable place to sit and eat, plus getting off and back on the road was easy.
kevinbW8242LD
Standard quick stop for coffee, iced tea and bagels on way to beach Excellent service, consistent quality
Great, friendly service! We stopped several times while camping in Wells. Each time our order was correct and with friendly workers. The service was quick! We also went inside and happy to report a clean establishment.
LexMorgan7711
I got there after 7am and not too busy. I had a large order and everything was accurate with friendly service.
heidverm
Love that they are never far away from where we are staying. I always look for my DD first...lol..before deciding if we stay at a particular hotel or not.
Northern_Traveler701
Like other Dunkin Donuts in New England, this one has a drive up window and in my experience always has consistent quality and fast service. Located on busy route 1.
bbwex
What sets one franchise operation out from the others is the cleanliness of the location and the friendliness of the help. The Dunkin Donuts in Wells scores on both counts and makes this a standout among the many DD spots in the southern Maine area.
Labor Day is not necessarily the best day to evaluate a place like this, since business is heavier than usual. But they handled the lines well, both inside and drive-thru. The woman at the counter was effervescent, in control of the situation, and great from whom to order. Beverages took a little longer to come out due to backlog but were generally fine. Pick-up for eating in, and to-go are in the same area. This area gets crowded and is also unfortunately right in front of the only rest room. I do feel the bagel sandwiches have improved, which is a nice plus. Overall, it wasn't a bad experience, and I'm sure it's even better when it's not so crowded.
I just have to come on here to speak about one of the employees Michael. He is usually at the cash register. What an incredible employee he is. I've witnessed him a few times that I've been there. He always greets the customer with a smile and a friendly hello. He genuinely seems to really care about the service he gives and that customers receives. On the last day I was there (8/20/23) it was a particularly busy Saturday. He kept his cool and worked efficiently but still made every customer at his register feel like they were the only one there. He's certainly a huge asset to the Dunkin team and deserves all the kudos (and a raise)!
Staff members were courteous and food was fine. We have a few Dunkin Donuts gift cards and they went to good use
If you want hot coffee and you want it now go to dunks in wells if you want so so coffee with soso. Service stand in line at congons donuts and stand outside in the weather for an hour for the same and the donuts wore gross at congons.maybe it was a bad day for them but no way is a wait like that for coffee and donuts ever worth it
During vacation time in Maine, I went to this Dunkin’ after a few stops for antiquing and other shopping. This Dunkin’ is constructed differently from most. The building is more like a house. On the drive-thru, I ordered a large decaf iced coffee with not too much ice, half & half, a good amount of milk and two packets of Sweet ‘N Low. The order-taker gal got the somewhat complicated order straight without difficulty. It was $1.99. With 8% Maine Meals Tax of 16 cents, the total was $2.15. The iced coffee came out perfectly. I was very pleased with it. I rate my experience at this Dunkin’ at 4.50 which is my highest rating for a fast food place. If you found this review helpful, please click THANK below.
It was great to find a Dunkin' Donuts right on the main drag in Wells where everything was fresh, the staff was really friendly and helpful, and the COVID-19 guidelines were followed quite carefully. Don't usually write many reviews about a Dunkin' Donuts since we stop at them so often, but this location warranted a shout out.
Fast and friendly service. Clean dining room area/bathroom. Love the plants in the dining room and outdoors.
Peoples at the check out are very nice and agreable. Capoutchino coffee good. It is a little bit long for service in the morning.
Late afternoon and we needed a break and popped in. Very nice people, the coffee and dounuts were nice and fresh. Comfortable place to sit and eat, plus getting off and back on the road was easy.
Standard quick stop for coffee, iced tea and bagels on way to beach Excellent service, consistent quality
Restaurantji Recommends
Great, friendly service! We stopped several times while camping in Wells. Each time our order was correct and with friendly workers. The service was quick! We also went inside and happy to report a clean establishment.
I got there after 7am and not too busy. I had a large order and everything was accurate with friendly service.
Love that they are never far away from where we are staying. I always look for my DD first...lol..before deciding if we stay at a particular hotel or not.
Like other Dunkin Donuts in New England, this one has a drive up window and in my experience always has consistent quality and fast service. Located on busy route 1.
What sets one franchise operation out from the others is the cleanliness of the location and the friendliness of the help. The Dunkin Donuts in Wells scores on both counts and makes this a standout among the many DD spots in the southern Maine area.