This is a really good mall Aunt Annie's. The only downside is the line is normally long but its because the product is good and it moves fast. I like that the workers here are always smiling and in a good mood... plus the pretzels and cheese dip rock!Parking: It's in the mall.Kid-friendliness: Kids love Aunt Annies and its close to the play place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Light Cream Cheese Dip, Cheese Dip, Pretzel Bites, Original Pretzel, Original, Original Pretzel Nuggets
Malina Pasek
I worked here years ago, I remembered making everything and it’s nice to see management changed. Not much has changed for quality, still the quality I remember. But for those who are wondering they open at 10, but don’t start selling product until closer to 11.
Christian Higgins
“Pretzels aren’t ready so I can’t help you”Wouldn’t even let me wait 5 minutes for the pretzels to be ready. Wouldn’t take my order.
Lily Lee
Mmmmm....I'd forgotten how good the pretzels were here. I rarely go into the mall for quite a few years now. I happened to stop in lately for gifts and thanks to the birthday promo, I've now been twice in a week!The classic pretzel covered in a candied almond bits was just the right amount of savory to sweet. Yummy!Today, I ordered the mini hot dog pretzels plus a classic original pretzel. Oooh these mini ones rolled in butter and served warm really is the perfect match with the hot dog bites. Don't forget the lemonade! ????5 stars for friendly helpful customer service!
Kimberly Edwards
Just went to the store in Briarwood Mall in Michigan. The assistant manager Beth was the absolute worst example of a manager that I have encountered in quite some time! She poked her head out of the back office a couple of times to make comments to her worker about his performance while a line began to form. The second time she proceeded to close her door after noticing the line. She finally came out to ask if she could help. I made a comment that it was nice of her to finally come out to help. She mentioned that she was doing paperwork. She clearly had not been doing that. She was visiting with another person. She proceeded to sweep something up and ran away to the back again. I asked her faithful hardworking employee what her name was and he declined to give me her name. He stated that he was just thankful to have a job. Another employee was all but too happy to supply me with her name. Shame on her! She is not management material but her employee definitely is. You need to flip their positions!
Brennen Weaver
I had a cinnamon pretzel with icing this place is the same as the weztle pretzel
Nathan
The food here is literally godly I can't even describe it with words
Patricia
The food was great. Fresh and hot.
Michael D. S.
So far a Good experience. Always open, don’t close early like Starbucks in the mall... The Young lady there (Brunette) is always upbeat with great energy... my 8 year old son said “Dad she should be Employee of the year”. Only 4 stars because of “Corporate set Prices”, not the Staff... it’s over priced. 3 drinks and 3 pretzel cups should not cost the same as 3 full dinners from a restaurant! ?
I had the second pretzel of my life. The first one was so yuck somewhere in California but Auntie Anne’s salted pretzel was so delicious and perfectly salted. Though I had that from a truck parked by Blank Slate Creamery, downtown Ann Arbor. Hot salsa sauce was a new and amazing taste for my taste buds. Overall great experience.
Patricia -
The food was great. Fresh and hot.
Elizabeth
pretzel was good. I liked.
monét cooper
we stood in line for a delicious pretzel and lord knows those folks behind the counter were a working, but the young dude they had on pretzel cup filling needs to retrained on cleanliness. dude took his glove, rubbed his hair with said glove, noticed people looking at what he did, changed gloves, then with new gloves adjusted his hat, which could have been anywhere and that he'd already touched with his hair. ummmm, they also ain't maskin behind the counter either. thassa no for me.
Mike Shake
So far a Good experience. Always open, don’t close early like Starbucks in the mall... The Young lady there (Brunette) is always upbeat with great energy... my 8 year old son said “Dad she should be Employee of the year”. Only 4 stars because of “Corporate set Prices”, not the Staff... it’s over priced. 3 drinks and 3 pretzel cups should not cost the same as 3 full dinners from a restaurant! ?
Soo delicious and very vertical
Atmosphere: 5
Food: 5
Service: 5
This is a really good mall Aunt Annie's. The only downside is the line is normally long but its because the product is good and it moves fast. I like that the workers here are always smiling and in a good mood... plus the pretzels and cheese dip rock!Parking: It's in the mall.Kid-friendliness: Kids love Aunt Annies and its close to the play place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Light Cream Cheese Dip, Cheese Dip, Pretzel Bites, Original Pretzel, Original, Original Pretzel Nuggets
I worked here years ago, I remembered making everything and it’s nice to see management changed. Not much has changed for quality, still the quality I remember. But for those who are wondering they open at 10, but don’t start selling product until closer to 11.
“Pretzels aren’t ready so I can’t help you”Wouldn’t even let me wait 5 minutes for the pretzels to be ready. Wouldn’t take my order.
Mmmmm....I'd forgotten how good the pretzels were here. I rarely go into the mall for quite a few years now. I happened to stop in lately for gifts and thanks to the birthday promo, I've now been twice in a week!The classic pretzel covered in a candied almond bits was just the right amount of savory to sweet. Yummy!Today, I ordered the mini hot dog pretzels plus a classic original pretzel. Oooh these mini ones rolled in butter and served warm really is the perfect match with the hot dog bites. Don't forget the lemonade! ????5 stars for friendly helpful customer service!
Just went to the store in Briarwood Mall in Michigan. The assistant manager Beth was the absolute worst example of a manager that I have encountered in quite some time! She poked her head out of the back office a couple of times to make comments to her worker about his performance while a line began to form. The second time she proceeded to close her door after noticing the line. She finally came out to ask if she could help. I made a comment that it was nice of her to finally come out to help. She mentioned that she was doing paperwork. She clearly had not been doing that. She was visiting with another person. She proceeded to sweep something up and ran away to the back again. I asked her faithful hardworking employee what her name was and he declined to give me her name. He stated that he was just thankful to have a job. Another employee was all but too happy to supply me with her name. Shame on her! She is not management material but her employee definitely is. You need to flip their positions!
I had a cinnamon pretzel with icing this place is the same as the weztle pretzel
The food here is literally godly I can't even describe it with words
The food was great. Fresh and hot.
So far a Good experience. Always open, don’t close early like Starbucks in the mall... The Young lady there (Brunette) is always upbeat with great energy... my 8 year old son said “Dad she should be Employee of the year”. Only 4 stars because of “Corporate set Prices”, not the Staff... it’s over priced. 3 drinks and 3 pretzel cups should not cost the same as 3 full dinners from a restaurant! ?
Restaurantji Recommends
I had the second pretzel of my life. The first one was so yuck somewhere in California but Auntie Anne’s salted pretzel was so delicious and perfectly salted. Though I had that from a truck parked by Blank Slate Creamery, downtown Ann Arbor. Hot salsa sauce was a new and amazing taste for my taste buds. Overall great experience.
The food was great. Fresh and hot.
pretzel was good. I liked.
we stood in line for a delicious pretzel and lord knows those folks behind the counter were a working, but the young dude they had on pretzel cup filling needs to retrained on cleanliness. dude took his glove, rubbed his hair with said glove, noticed people looking at what he did, changed gloves, then with new gloves adjusted his hat, which could have been anywhere and that he'd already touched with his hair. ummmm, they also ain't maskin behind the counter either. thassa no for me.
So far a Good experience. Always open, don’t close early like Starbucks in the mall... The Young lady there (Brunette) is always upbeat with great energy... my 8 year old son said “Dad she should be Employee of the year”. Only 4 stars because of “Corporate set Prices”, not the Staff... it’s over priced. 3 drinks and 3 pretzel cups should not cost the same as 3 full dinners from a restaurant! ?