Chipotle Mexican Grill

235 S State St, Ann Arbor
(734) 794-0800

Recent Reviews

Desmond D

Always open late, slow, and bad service

Atmosphere: 5

Food: 5

Service: 1

Ahmad Habbas

They have never opened on time. It’s 12:30 pm now and they are still closed. They are supposed to open at 10:45am.

Atmosphere: 1

Food: 1

Service: 1

musa musa

Always open like two hours late and make everyone wait upside for their food

Atmosphere: 1

Food: 1

Service: 1

Isaac Mintz

I come here 3-4 times a week. The staff culture seems low key toxic. The manager serving and the cashier are always stressed. Sometimes I feel like I’m the one doing the customer service for them.Butttt the food is great and convenient.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Burrito Bowl

mikayla peterson

Hit or miss! Sometimes it’s great - fast service and options available. Other times it’s a 30 minute line with less than 1/2 of the food choices available. Understandable though considering their busy location near campus.

Atmosphere: 2

Food: 3

Service: 2

Feng

They give limited amount of food. Even you order online to pick up, still need to wait an hour. Sometimes they don’t accept orders but they do not tell you.

Atmosphere: 2

Food: 2

Service: 1

Matt Roller

This store tries their best but is often out of key ingredients. Considering this is an extremely busy college town it’s pretty understandable. My favorite method of ordering is through the mobile app which allows me to avoid the line. I highly recommend with this location.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Burrito Bowl, Burrito

Baylor Wiggins

The food is consistent, a great location, sometimes they run out of ingredients but the employees work very hard at this location.

Atmosphere: 5

Food: 4

Service: 4

Ramchandra Apte

Friendly staff and it was easy to pickup order.

Justin Briggs

Lol WOW and not a good wow. Rice-undercooked and hard. No sour cream or guacamole available. Alot of workers standing around talking when there was a huge line and only 2 line servers. Easily could of stepped in and helped instead of talking by the grill and staring at the line of people.

Atmosphere: 1

Food: 1

Service: 1

Tonya Huffman

Kept passing us over to help other people in line.

Food: 2

Service: 1

adam

One of the filthiest restaurants I’ve ever been in. I get that it’s the uni restaraunt and the standards are lower, but this was low low. Really

Atmosphere: 1

Logan Mike-Partridge

They forgot an food item and it took 5 hours to get it resolved. Chipotle penny chat is a joke.

Atmosphere: 2

Food: 3

Service: 1

Peter Lu

Placed an order online at 4:40 pm, arrived in store at 6:00 pm, order was still not made. Ended up needing to wait for another 30 min for my order to complete.

Atmosphere: 1

Food: 1

Service: 1

Ben Walter

They literally have nothing. They don't know how to cook rice and every single time they mess up my order somehow. I would say bottom 3 chipotle in the free world.

Atmosphere: 1

Food: 1

Service: 1

Load More