If I could give 0 stars I would. Worst location and horrible customer service. Told us our pizza would be ready in 15 min but it's been over 40 and nothing has come yet. We have been waiting in front of them this whole time and they do not care about the timing, instead they were snappy and rude and made horrible comments the whole time. I do not know what staff you have working Sunday April 7th around 7pm, but they did a shit job. Will not be coming back.
Cayla H.
Worst location ever. One of the workers literally said to my friend "Bi*** are you deaf?" and that is just not acceptable at all.
Colleen Horning
Maverick took my order when I called it in. He was polite and efficient. He then made my pizza perfectly and delivered it himself. It was timely and hot and delicious. :)
Atmosphere: 5
Food: 5
Service: 5
Nancy W.
I stopped ordering from them when during the height of the pandemic I discovered the workers were not wearing masks. But I decided to give them a try again. I ordered a deep dish pizza for pickup and when I got home I discovered it was not deep dish, it was slightly squared off but the crust was rock hard and less than 1/4". I called to complain and was told they were busy and to call back later. When I called again I was told that the person on the phone had no ide how to cancel the charge. So now I will have to dispute the charge with my credit card company
Gabby S.
Took 2 hours to come and then as soon as our delivery person came to pick up the order, it was cancelled. We called 4 times, each time someone answered and then hung up on us. Terrible service.
Zoe Turner
I LOVE COTTAGE INN!!!! I always get sausage and their homemade ranch and the garlic butter sauce. I eat the pizza with the ranch (best ranch ever for real) and the crust with the butter. It’s too lit!
Food: 5
J
Hits the spot! Especially on a game day. Consistent and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Lisa
This is one of my go to places when working nights and no one else is open at 1am.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Feta Bread, Pizzas
Paula Tobar
Friendly employees. Good pizzaDietary restrictions: Gluten free pizza
Food: 4
Service: 5
Alena (Nely)
So impressed! Their customer service while ordering via phone went absolutely above and beyond. Very nice young man, and kindness goes a long way. Very happy to see that in our fast-paced world, that people are kind, patient and detail oriented. Thank you so much!
Ordered something from here at the beginning of the month. Pizza was good. But the delivery driver, Jason, was very rude. He was upset that I didn’t answer his phone calls, which is understandable, but it was really pressing him. He also gave me a used cup of ranch that was almost gone and had pizza sauce on the rim.
Angela B.
When you call to place a order for 1 item they don't put your order in until you get there and then you waiting a additional 10mins the crust be hard from being in over to long it use to be good but now since the workers are lazy it's not good anymore
Jason Manalp
You ordered light sauce?How about extra, extra sauce instead? Enjoy your pizza!
Allison Rapundalo
We hired Cottage Inn to cater for our wedding welcome event - we couldn't have asked for better service and food! They accommodated our needs as well as guests dietary needs. Thank you again!
Jacob L.
The food is pretty good but it's a little expensive. They've got a pretty rude delivery driver though.
If I could give 0 stars I would. Worst location and horrible customer service. Told us our pizza would be ready in 15 min but it's been over 40 and nothing has come yet. We have been waiting in front of them this whole time and they do not care about the timing, instead they were snappy and rude and made horrible comments the whole time. I do not know what staff you have working Sunday April 7th around 7pm, but they did a shit job. Will not be coming back.
Worst location ever. One of the workers literally said to my friend "Bi*** are you deaf?" and that is just not acceptable at all.
Maverick took my order when I called it in. He was polite and efficient. He then made my pizza perfectly and delivered it himself. It was timely and hot and delicious. :)
Atmosphere: 5
Food: 5
Service: 5
I stopped ordering from them when during the height of the pandemic I discovered the workers were not wearing masks. But I decided to give them a try again. I ordered a deep dish pizza for pickup and when I got home I discovered it was not deep dish, it was slightly squared off but the crust was rock hard and less than 1/4". I called to complain and was told they were busy and to call back later. When I called again I was told that the person on the phone had no ide how to cancel the charge. So now I will have to dispute the charge with my credit card company
Took 2 hours to come and then as soon as our delivery person came to pick up the order, it was cancelled. We called 4 times, each time someone answered and then hung up on us. Terrible service.
I LOVE COTTAGE INN!!!! I always get sausage and their homemade ranch and the garlic butter sauce. I eat the pizza with the ranch (best ranch ever for real) and the crust with the butter. It’s too lit!
Food: 5
Hits the spot! Especially on a game day. Consistent and delicious ?
Atmosphere: 5
Food: 5
Service: 5
This is one of my go to places when working nights and no one else is open at 1am.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Feta Bread, Pizzas
Friendly employees. Good pizzaDietary restrictions: Gluten free pizza
Food: 4
Service: 5
So impressed! Their customer service while ordering via phone went absolutely above and beyond. Very nice young man, and kindness goes a long way. Very happy to see that in our fast-paced world, that people are kind, patient and detail oriented. Thank you so much!
Restaurantji Recommends
Ordered something from here at the beginning of the month. Pizza was good. But the delivery driver, Jason, was very rude. He was upset that I didn’t answer his phone calls, which is understandable, but it was really pressing him. He also gave me a used cup of ranch that was almost gone and had pizza sauce on the rim.
When you call to place a order for 1 item they don't put your order in until you get there and then you waiting a additional 10mins the crust be hard from being in over to long it use to be good but now since the workers are lazy it's not good anymore
You ordered light sauce?How about extra, extra sauce instead? Enjoy your pizza!
We hired Cottage Inn to cater for our wedding welcome event - we couldn't have asked for better service and food! They accommodated our needs as well as guests dietary needs. Thank you again!
The food is pretty good but it's a little expensive. They've got a pretty rude delivery driver though.