Good burgers and fries, but you can get a good burger cheaper at a local restaurant.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Five Guys Style Fries, Hamburger
stacey roginski
Too expensive
Atmosphere: 2
Food: 2
Service: 2
Jessica Elizardo
I am only giving it four stars overall just because the prices were high. But the restaurant was clean, the restrooms were clean, The staff was courteous, welcoming, kind and prompt.3/15/24My server Keline W and the crew working were FREAKIN AWESOME!!!!THANKS Y'ALL...I NEED A NAP NOW! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries
Patti Milford
OVERPRICED!!
Food: 3
Service: 4
Jason Windes
Quicker than most Five Guys I've had. Good service. Order online before you come in so you're not stuck behind the Michigan football team after a practice. That helped me out big-time once!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Five Guys Style Fries
Laura Wade
My burger was so good I love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries, Cheeseburger
Kam
Out of stock of everything, grant told us 3 times he was just trying to go home. Bad service good
Atmosphere: 1
Food: 5
Service: 1
Karen Meserve
Food is always fresh and is wonderful. Our favorite burger place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Cheeseburger
Clark Rodeffer
Very tasty food, and the flavored drinks are good. It was busy, though, and the hard walls made for a loud dining room.
I had 5 Guys for the first time a few day ago and the food was so fresh but I had the most pleasure of meeting a young lady named Kay! She greeted me with a smile, was very patient with me as I tried to decide what I wanted, and even gave me a suggestion for the type of milkshake she likes! Needless to say it was very delicious and I will be back! Good food and amazing customer service! Thank you for a great first time Ms Kay and the ones who made my food!
Atmosphere: 5
Food: 5
Service: 5
Joshua Hamm
So so good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger All the Way
netmail1
Absolutely overpriced. Not worth it at all.
Atmosphere: 4
Food: 2
Service: 5
Contacto Michigan Studio
Bacon cheese burger wow!
Charne Rollins
I went to five guys yesterday 1/15 with my friend and got something so simple and my order still wasn’t correct. I waited 14 minutes for a Hot dog and regular fries. The staff were rude and the staff that was rude recognized me from the past when I use to manage in the past. They didn’t greet any customers, no communication, the lobby was disgusting and it was just awkward. I haven’t stepped into five guys washtenaw in a while and when I come in, I didn’t have the best experience. The staff knew it was my food and it’s almost like they deliberately messed my food up on purpose. I won’t recommend my friends and family going to that location. Dave the district was just there on thursday 1/11 and to come in days later and I was treated like that and my food was insane. If I was a secret shopper I would have scored a O. It was that awful. You can tell the staff wasn’t happy and I wasn’t either. The girl at the register didn’t even greet me but it was her register and she was just standing there glaring at me. She knew exactly who I was. It was very awkward for me and not a good atmosphere. I shouldn’t be uncomfortable ordering dinner with my friend. Regardless of me not working at five guys anymore I should be able to come into any location and be treated well and I wasn’t. The little light skin girl with red braids in her hair who has been in five guys company was the one who was glaring and making it the most awkward. Who ever was on dress didn’t dress my food right, Whoever was on expo didn’t make sure all of my items were in the bag. It was just not okay. I hope it gets better but it looks like it hasn’t from how people are behaving.
Good burger fast food.
Atmosphere: 5
Food: 5
Service: 5
Good burgers and fries, but you can get a good burger cheaper at a local restaurant.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Five Guys Style Fries, Hamburger
Too expensive
Atmosphere: 2
Food: 2
Service: 2
I am only giving it four stars overall just because the prices were high. But the restaurant was clean, the restrooms were clean, The staff was courteous, welcoming, kind and prompt.3/15/24My server Keline W and the crew working were FREAKIN AWESOME!!!!THANKS Y'ALL...I NEED A NAP NOW! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries
OVERPRICED!!
Food: 3
Service: 4
Quicker than most Five Guys I've had. Good service. Order online before you come in so you're not stuck behind the Michigan football team after a practice. That helped me out big-time once!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Five Guys Style Fries
My burger was so good I love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries, Cheeseburger
Out of stock of everything, grant told us 3 times he was just trying to go home. Bad service good
Atmosphere: 1
Food: 5
Service: 1
Food is always fresh and is wonderful. Our favorite burger place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Cheeseburger
Very tasty food, and the flavored drinks are good. It was busy, though, and the hard walls made for a loud dining room.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Dog, Little Fries
Restaurantji Recommends
I had 5 Guys for the first time a few day ago and the food was so fresh but I had the most pleasure of meeting a young lady named Kay! She greeted me with a smile, was very patient with me as I tried to decide what I wanted, and even gave me a suggestion for the type of milkshake she likes! Needless to say it was very delicious and I will be back! Good food and amazing customer service! Thank you for a great first time Ms Kay and the ones who made my food!
Atmosphere: 5
Food: 5
Service: 5
So so good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger All the Way
Absolutely overpriced. Not worth it at all.
Atmosphere: 4
Food: 2
Service: 5
Bacon cheese burger wow!
I went to five guys yesterday 1/15 with my friend and got something so simple and my order still wasn’t correct. I waited 14 minutes for a Hot dog and regular fries. The staff were rude and the staff that was rude recognized me from the past when I use to manage in the past. They didn’t greet any customers, no communication, the lobby was disgusting and it was just awkward. I haven’t stepped into five guys washtenaw in a while and when I come in, I didn’t have the best experience. The staff knew it was my food and it’s almost like they deliberately messed my food up on purpose. I won’t recommend my friends and family going to that location. Dave the district was just there on thursday 1/11 and to come in days later and I was treated like that and my food was insane. If I was a secret shopper I would have scored a O. It was that awful. You can tell the staff wasn’t happy and I wasn’t either. The girl at the register didn’t even greet me but it was her register and she was just standing there glaring at me. She knew exactly who I was. It was very awkward for me and not a good atmosphere. I shouldn’t be uncomfortable ordering dinner with my friend. Regardless of me not working at five guys anymore I should be able to come into any location and be treated well and I wasn’t. The little light skin girl with red braids in her hair who has been in five guys company was the one who was glaring and making it the most awkward. Who ever was on dress didn’t dress my food right, Whoever was on expo didn’t make sure all of my items were in the bag. It was just not okay. I hope it gets better but it looks like it hasn’t from how people are behaving.
Atmosphere: 1
Food: 1
Service: 1