Starbucks. A nice one. I did not realize that you need to ask for sugar, cream, etc after getting your vastly expensive cuppa.
Atmosphere: 5
Food: 4
Service: 5
Krishi K.
Not gonna lie, the line is way too long all the time for me at least. But one thing I can say is, it's worth the wait because they actually make my coffee right and it tastes so good. The workers are friendly too.
Jason Shen
Drink is a bit slow but tastes nice.
Atmosphere: 5
Food: 5
Service: 3
Rango Cachinno
This is the worst Starbucks I have been to. The staff is cold and rude. I always feel like ordering something is a massive nuicance to the staff. The tone of voice they use when talking to customers is atrocious. I always see the staff rolling their eyes, letting loose sighs, and just being garden variety meanies.Also, this place smells very bad, It is never clean, and the trash is never taken out. The bathrooms are disgusting, too.
Atmosphere: 1
Food: 2
Service: 1
Lisa Hammond
Kid-friendliness: They welcome kids. They are friendly and don’t talk down to kids. Very friendly welcoming environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites, Egg White & Roasted Red Pepper Egg Bites
Abdul Aqlan
Boycott!
Atmosphere: 1
Food: 1
Service: 1
Caleb A
Disgusting coffee, tastes like white phosphorus.
Atmosphere: 1
Food: 1
Service: 1
Ridwan Zia Kusumah
Get the starbucks app! A lot of rewards and promo are available.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Katie H.
This looks location is a bit of a nightmare to get to, but, it's got great service and drinks. Downtown ann arbor is a crazy town to navigate. I love it, but some may find it irritating.
Gerald Har (harharhar123)
Horrible service a few times, and that prompted me to write something. I thought in-store orders were prioritized somewhat, as per other stores. But there isn't. I think ordering on the app may get you a better chance.The cashier could not even find my order, looked utterly lost and under-trained; I had to speak directly to the barista to ensure one order was correct; then for the other order, after waiting for what felt like a decade for it (15min even after i reminded them of my order's existence), they actually got it wrong. I asked for no whipped cream, but it ended up with a dollop... I just could not care to ask them to redo it... just not worth it.There are a couple of stores in the area with staff that are so utterly under-trained and incompetent, and take zero pride in their work... I wonder what it will take to revive their reputation. As it stands, starbucks' stores in usa pale in comparison to starbucks overseas, just like many other fast food chains.
I love this Starbucks! What I don’t like is when they take a century to get drinks and food made when there is clearly 7 people behind the register, not focused and talking about nothing and making customers upset and it’s mostly happening during the daytime . Other than that my food and drink was great.
Atmosphere: 5
Food: 5
Service: 2
Cameron Rogers
They were nice. I hear they are closing because they are union. Sad.
Atmosphere: 5
Food: 5
Service: 5
Alice
It wasn't even the busiest time of the day but it still took 20+ minutes for two drinks when the mobile order estimate said 5 minutes.
Jiyang Liu
The servers are the rudest people I have ever met. They do not put my name on the order every time just because they are ignorant about Asian
Atmosphere: 1
Food: 1
Service: 1
Red Rose
Nice location at downtown, with amazing staffVegetarian options: They have salad and non dairy milk
Starbucks. A nice one. I did not realize that you need to ask for sugar, cream, etc after getting your vastly expensive cuppa.
Atmosphere: 5
Food: 4
Service: 5
Not gonna lie, the line is way too long all the time for me at least. But one thing I can say is, it's worth the wait because they actually make my coffee right and it tastes so good. The workers are friendly too.
Drink is a bit slow but tastes nice.
Atmosphere: 5
Food: 5
Service: 3
This is the worst Starbucks I have been to. The staff is cold and rude. I always feel like ordering something is a massive nuicance to the staff. The tone of voice they use when talking to customers is atrocious. I always see the staff rolling their eyes, letting loose sighs, and just being garden variety meanies.Also, this place smells very bad, It is never clean, and the trash is never taken out. The bathrooms are disgusting, too.
Atmosphere: 1
Food: 2
Service: 1
Kid-friendliness: They welcome kids. They are friendly and don’t talk down to kids. Very friendly welcoming environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites, Egg White & Roasted Red Pepper Egg Bites
Boycott!
Atmosphere: 1
Food: 1
Service: 1
Disgusting coffee, tastes like white phosphorus.
Atmosphere: 1
Food: 1
Service: 1
Get the starbucks app! A lot of rewards and promo are available.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
This looks location is a bit of a nightmare to get to, but, it's got great service and drinks. Downtown ann arbor is a crazy town to navigate. I love it, but some may find it irritating.
Horrible service a few times, and that prompted me to write something. I thought in-store orders were prioritized somewhat, as per other stores. But there isn't. I think ordering on the app may get you a better chance.The cashier could not even find my order, looked utterly lost and under-trained; I had to speak directly to the barista to ensure one order was correct; then for the other order, after waiting for what felt like a decade for it (15min even after i reminded them of my order's existence), they actually got it wrong. I asked for no whipped cream, but it ended up with a dollop... I just could not care to ask them to redo it... just not worth it.There are a couple of stores in the area with staff that are so utterly under-trained and incompetent, and take zero pride in their work... I wonder what it will take to revive their reputation. As it stands, starbucks' stores in usa pale in comparison to starbucks overseas, just like many other fast food chains.
Atmosphere: 2
Service: 1
Restaurantji Recommends
I love this Starbucks! What I don’t like is when they take a century to get drinks and food made when there is clearly 7 people behind the register, not focused and talking about nothing and making customers upset and it’s mostly happening during the daytime . Other than that my food and drink was great.
Atmosphere: 5
Food: 5
Service: 2
They were nice. I hear they are closing because they are union. Sad.
Atmosphere: 5
Food: 5
Service: 5
It wasn't even the busiest time of the day but it still took 20+ minutes for two drinks when the mobile order estimate said 5 minutes.
The servers are the rudest people I have ever met. They do not put my name on the order every time just because they are ignorant about Asian
Atmosphere: 1
Food: 1
Service: 1
Nice location at downtown, with amazing staffVegetarian options: They have salad and non dairy milk
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Iced Caramel Macchiato