This is the worst subway for customer service. The owner and her daughter do not like to be questioned about the menu and kicked me out of the store for asking questions about the menu. She told me if I ever ordered again she’d cancel my order. She did not want to include the dipping sauce for the pretzel I ordered. 3/7/2024
Mahdi C
Very nice Subway branch. Courteous staff who make an effort for a more personal connection with regular customers.
Atmosphere: 5
Food: 4
Service: 5
Tom and Kathy Cook
Ordered through the appGood food; ready on time.Vegetarian options: Veggie subParking: Mid size lot
Atmosphere: 4
Food: 5
Service: 5
Jason Todd
Josh white, what you said is not true. Im the one who made the food you ordered ( I dont have long hair btw) and then a hour after I made it you called and wanted a refund and you stated it was your fault that you ordered from the wrong store and wouldnt be able to make it to ann arbor to pick it up. We still have your "soggy subs with long hair in them" that werent picked up if you would like to come get them at your convienance. How can you ask for a refund after the food was already made for you and then go on google and lie out your mouth about the food you didnt even pick up and then to threaten my family and threaten to burn down the store. You sir should be ashamed of yourself!
Atmosphere: 5
Food: 5
Service: 5
Penny Koths
Josh white never picked up his subs after ordering online. 4 foot longs. He is angry that we cannot refund his money. Please ignore his review. We have one of the best Subways around! Give us a try!
Atmosphere: 5
Food: 5
Service: 5
Josh White
Horrible customer service and soggy
Atmosphere: 1
Food: 1
Service: 1
Keeleigh S
The girls running this place are extremely rude. I’ve been here twice now and will not be returning. last time I was here they rushed a little boy who had a speech impediment and gave him the worst attitude I’ve ever seen. I can’t believe they’re still working here. so rude! I do not recommend. Would give 0 stars if possible.
Atmosphere: 1
Food: 1
Service: 1
McDowell Service6
Employees smoking outside the front door. Slower service.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tuna
Mindy Oakley
We have the cleanest store & the best subway subs around. We’re a little short staffed and overly tired sometimes, but we strive to be friendly, funny and helpful!
I’m unsure why this Subway says it’s open until 10pm. I walked in last Thursday at 9:27 pm and the lady that was in the front said (in a rude voice) WE ARE CLOSED. If the restaurant closes at 9:27pm I think you need to update your information and delete the: closes at 10pm because it is not true, I understand that restaurants need to clean but doing it more than half an hour before closing time is a lot. Very bad service and rude attention. Will never go back and I do not recommend this place if you want a polite service.
Bruce Popejoy
Had to grad a quick meal so I chose Subway. Not sure why I had to repeat almost everything while I was there but became annoyed. Sub was not totally how I asked, so why ask me.
Atmosphere: 2
Food: 1
Service: 4
Lily Lee
Great customer service from the two ladies working today making some great subs with lots of veggies! Ordered tuna and spicy Italian!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Karla J.
The bread was a little tough. Light on meat. Not worth ordering extra. I ordered online and never got a confirmation. I had to call to confirm. When I arrived I was told it was on the shelf. They couldn't hand it to me and they only had one customer, which "two" people were checking out.Subway# 51357-0 Phone: 734-761-4388; 3395A Plymouth Rd, Ann Arbor, MI 48105 (8/15/2023) (served by 999997; 5:46:25 pm)
No Gravity Bounce House
I dont know if im saying her name right Angrea takes good care of us everytime makes our food with good energy, Thank you!! It's hard to find good employees, take care of her!!!
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
This is the worst subway for customer service. The owner and her daughter do not like to be questioned about the menu and kicked me out of the store for asking questions about the menu. She told me if I ever ordered again she’d cancel my order. She did not want to include the dipping sauce for the pretzel I ordered. 3/7/2024
Very nice Subway branch. Courteous staff who make an effort for a more personal connection with regular customers.
Atmosphere: 5
Food: 4
Service: 5
Ordered through the appGood food; ready on time.Vegetarian options: Veggie subParking: Mid size lot
Atmosphere: 4
Food: 5
Service: 5
Josh white, what you said is not true. Im the one who made the food you ordered ( I dont have long hair btw) and then a hour after I made it you called and wanted a refund and you stated it was your fault that you ordered from the wrong store and wouldnt be able to make it to ann arbor to pick it up. We still have your "soggy subs with long hair in them" that werent picked up if you would like to come get them at your convienance. How can you ask for a refund after the food was already made for you and then go on google and lie out your mouth about the food you didnt even pick up and then to threaten my family and threaten to burn down the store. You sir should be ashamed of yourself!
Atmosphere: 5
Food: 5
Service: 5
Josh white never picked up his subs after ordering online. 4 foot longs. He is angry that we cannot refund his money. Please ignore his review. We have one of the best Subways around! Give us a try!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service and soggy
Atmosphere: 1
Food: 1
Service: 1
The girls running this place are extremely rude. I’ve been here twice now and will not be returning. last time I was here they rushed a little boy who had a speech impediment and gave him the worst attitude I’ve ever seen. I can’t believe they’re still working here. so rude! I do not recommend. Would give 0 stars if possible.
Atmosphere: 1
Food: 1
Service: 1
Employees smoking outside the front door. Slower service.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tuna
We have the cleanest store & the best subway subs around. We’re a little short staffed and overly tired sometimes, but we strive to be friendly, funny and helpful!
Restaurantji Recommends
I’m unsure why this Subway says it’s open until 10pm. I walked in last Thursday at 9:27 pm and the lady that was in the front said (in a rude voice) WE ARE CLOSED. If the restaurant closes at 9:27pm I think you need to update your information and delete the: closes at 10pm because it is not true, I understand that restaurants need to clean but doing it more than half an hour before closing time is a lot. Very bad service and rude attention. Will never go back and I do not recommend this place if you want a polite service.
Had to grad a quick meal so I chose Subway. Not sure why I had to repeat almost everything while I was there but became annoyed. Sub was not totally how I asked, so why ask me.
Atmosphere: 2
Food: 1
Service: 4
Great customer service from the two ladies working today making some great subs with lots of veggies! Ordered tuna and spicy Italian!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
The bread was a little tough. Light on meat. Not worth ordering extra. I ordered online and never got a confirmation. I had to call to confirm. When I arrived I was told it was on the shelf. They couldn't hand it to me and they only had one customer, which "two" people were checking out.Subway# 51357-0 Phone: 734-761-4388; 3395A Plymouth Rd, Ann Arbor, MI 48105 (8/15/2023) (served by 999997; 5:46:25 pm)
I dont know if im saying her name right Angrea takes good care of us everytime makes our food with good energy, Thank you!! It's hard to find good employees, take care of her!!!
Atmosphere: 5
Food: 5
Service: 5