This is the worst McDonald’s in Bay City, Michigan. They sure know how to make a rainy day, even rainier. Yesterday they decided to go ahead and throw some caramel and vanilla shake without permission.. It was disgusting wouldn’t even drink it, The messed up part is, the lady literally asked me what my drink was, and then came back with it with a smile on her face. Today I go in there and place an order, hoping Yesterday was just a simple mistake.. They give me old fries that taste like cardboard and you literally have to chew them like steak.. My food is cold. I don’t even wanna eat it anymore. This is. Outrageous!!!
Mike Tallmadge
Friendly staff and food made to order as it should be... Will continue to go to this location.
Atmosphere: 5
Food: 5
Service: 5
Haleythegayfrog
Not busy at all. One other car in curbside that parked there after I did, placed my order at 4:13, didn't get my food until 4:26 I've worked at McDonald's, I know how long things take to cook. We ordered 2 mcChickens and 2 McDoubles, a coffee and a sprite. Coffee was cold, food was cold. The car that parked after me had gotten their food before I did also, and the women that brought my food out looked mad that she had to do her job???
Atmosphere: 1
Food: 1
Service: 1
Amber Curphy
Very slow for an ice cream cone
KJ
Food was good, big dining area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Quarter Pounder Hamburger, Mcdouble, World Famous Fries
Laura
Honestly. At $5.50 a pop they could have at least filled it up to the rim! This was a large mocha frappe and they handed it to me like this. Do better. 3/8/24 around 10:30am!! Jerks
David Chevalier
I'm mclovin the app preorder! Been hit n fresh every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Hot Fudge Sundae, Egg Mcmuffin, Big Mac, Mcmuffin, Sausage Mcmuffin, French Fries
Brenda Filary
Lady worker
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Big Mac
Michael McKee
It's a McDonald's. There is nothing special about it. The only reason I fo there is the coke slushy which my wife likes.
Atmosphere: 2
Food: 3
Service: 4
Michael Loebig
Our office placed a >$100 McDelivery order. There were a few missing items, whatever, accidents happen. We called this store to ask to have our missing items delivered, and we were told to pay for the new delivery...are you kidding me. So, I decided to drive over (stepping away from my job, at this point) to go pick up the new items. I had to have a debate, near argument about what was missing in the bag. The manager just wouldn't take my word for it... Lady. You think I'm going to leave work and drive over on my own dime and LIE about what we were missing? Shouldn't me just showing up be enough of a reason to take my word for it? After going back and forth for a few minutes, she gave up and agreed to give me the missing items. 1 coffee and 2 cokes. I had to fill up the cokes on my own. I was also denied when I asked for a single free item as an apology. Actually, I never even received a "sorry" from her. I've never been so frustrated with anyone at McDonald's before. The state street location in saginaw is fantastic. This one sucks.
I don't mind going to McDonald's because it is on the unhealthy side Even though it is a quick stop for lunch. I usually have really good or amazing experiences at the mcdonald's franchises and will recommend certain locations. but for goodness sakes, my rating would probably be better. If the brunette with glasses at the first window didn't have a bad attitude because I asked her to hang on a second when I app crashed for my code and then proceeded to roll her eyes at me for using apple pay. Like I'm sorry, did you have something better to do within your job? Or is getting Customers money and orders really they have hard. What florid mean was me in one other car where the only people in the drive thru.
Atmosphere: 2
Food: 4
Service: 1
Alex Hernandez
Ayo, why's my burger patty look like a Pac Man fever dream?
Atmosphere: 1
Food: 2
Service: 1
John Tebedo
This McDonald's must have stock in salt! Fries were unedable due to so much salt.
Atmosphere: 4
Food: 4
Service: 3
Jeremy Kerkau
Employees are rude as
Atmosphere: 3
Food: 4
Service: 1
Lynn McDougall
As fast food restaurants go, the food was great. Love McDonald's hamburgers and breakfast menu. Plenty of parking. Wheelchair accessible. Handicap is right at the entrance.
This is the worst McDonald’s in Bay City, Michigan. They sure know how to make a rainy day, even rainier. Yesterday they decided to go ahead and throw some caramel and vanilla shake without permission.. It was disgusting wouldn’t even drink it, The messed up part is, the lady literally asked me what my drink was, and then came back with it with a smile on her face. Today I go in there and place an order, hoping Yesterday was just a simple mistake.. They give me old fries that taste like cardboard and you literally have to chew them like steak.. My food is cold. I don’t even wanna eat it anymore. This is. Outrageous!!!
Friendly staff and food made to order as it should be... Will continue to go to this location.
Atmosphere: 5
Food: 5
Service: 5
Not busy at all. One other car in curbside that parked there after I did, placed my order at 4:13, didn't get my food until 4:26 I've worked at McDonald's, I know how long things take to cook. We ordered 2 mcChickens and 2 McDoubles, a coffee and a sprite. Coffee was cold, food was cold. The car that parked after me had gotten their food before I did also, and the women that brought my food out looked mad that she had to do her job???
Atmosphere: 1
Food: 1
Service: 1
Very slow for an ice cream cone
Food was good, big dining area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Quarter Pounder Hamburger, Mcdouble, World Famous Fries
Honestly. At $5.50 a pop they could have at least filled it up to the rim! This was a large mocha frappe and they handed it to me like this. Do better. 3/8/24 around 10:30am!! Jerks
I'm mclovin the app preorder! Been hit n fresh every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Hot Fudge Sundae, Egg Mcmuffin, Big Mac, Mcmuffin, Sausage Mcmuffin, French Fries
Lady worker
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Big Mac
It's a McDonald's. There is nothing special about it. The only reason I fo there is the coke slushy which my wife likes.
Atmosphere: 2
Food: 3
Service: 4
Our office placed a >$100 McDelivery order. There were a few missing items, whatever, accidents happen. We called this store to ask to have our missing items delivered, and we were told to pay for the new delivery...are you kidding me. So, I decided to drive over (stepping away from my job, at this point) to go pick up the new items. I had to have a debate, near argument about what was missing in the bag. The manager just wouldn't take my word for it... Lady. You think I'm going to leave work and drive over on my own dime and LIE about what we were missing? Shouldn't me just showing up be enough of a reason to take my word for it? After going back and forth for a few minutes, she gave up and agreed to give me the missing items. 1 coffee and 2 cokes. I had to fill up the cokes on my own. I was also denied when I asked for a single free item as an apology. Actually, I never even received a "sorry" from her. I've never been so frustrated with anyone at McDonald's before. The state street location in saginaw is fantastic. This one sucks.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I don't mind going to McDonald's because it is on the unhealthy side Even though it is a quick stop for lunch. I usually have really good or amazing experiences at the mcdonald's franchises and will recommend certain locations. but for goodness sakes, my rating would probably be better. If the brunette with glasses at the first window didn't have a bad attitude because I asked her to hang on a second when I app crashed for my code and then proceeded to roll her eyes at me for using apple pay. Like I'm sorry, did you have something better to do within your job? Or is getting Customers money and orders really they have hard. What florid mean was me in one other car where the only people in the drive thru.
Atmosphere: 2
Food: 4
Service: 1
Ayo, why's my burger patty look like a Pac Man fever dream?
Atmosphere: 1
Food: 2
Service: 1
This McDonald's must have stock in salt! Fries were unedable due to so much salt.
Atmosphere: 4
Food: 4
Service: 3
Employees are rude as
Atmosphere: 3
Food: 4
Service: 1
As fast food restaurants go, the food was great. Love McDonald's hamburgers and breakfast menu. Plenty of parking. Wheelchair accessible. Handicap is right at the entrance.
Atmosphere: 5
Food: 5
Service: 5