I was driving for Long hours and I finally Found a Tim Hortons I went down to order some coffee and food When I walked in, I stood front of the cash register for at least five minutes. The workers did not knowledges me didn’t look at me as There was a blonde girl with a choker on her neck give me dirty looks. She was only talking to her boyfriend, who was picking up an order, hugged him, kissed him, went back behind the counter and still didn’t help me. I waited another five minutes nobody Asked me any questions or even looked at me So I left I rather go spend my money somewhere else .There was at least five people behind the counter, and that girl is a problem. Please fire her. She is bad for your business. The whole team looks like they hate their life
ellie dinsmore
Love the coffee. WORKERS r very nice. Food is always goodWheelchair accessibility: Bathrooms are easy to get in to with a wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Jeffrey Kalinowski
Great TimBits and doughnuts excellent prices too compare to Cops and Doughnuts 1/2 the price Next visit they had No Doughnuts don't know why
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Doughnut
Michael Cabrera
Delicious food and coffee
Evian Nezitic
I hate to be that person, but I need to start saying something about how often they are "cleaning the espresso" Machine during peak hours - Or it's down. (Maybe it's just my timing in the universe) Sorry Guys. That needs to be planned better. On a good note, I always get friendly and good service.
Atmosphere: 5
Food: 2
Service: 5
Kelly Carmien
As of late, we have had terrible experience with this location. This location is by far lacking customer service the most.The first time we came through the drive thru at 7pm and was told they unexpectedly closed for the night, so we asked if that might cold stone ice cream too and he very rudely and with attitude said yes through the speaker.A few days later we return to get our craving of ice cream and place our order through the drive thru with another employee who has major attitude. We asked what ice cream creation had cookie dough in it and she told us we had to be more specific and we should come into the store if we didn’t know our order. When we got to the window she rudely told us the total again, looked absolutely miserable to be working and it took them 25 minutes to make up our ice cream (no one else is in store or in drive thru).If we didn’t already give them our cash, we would’ve driven away. Not that they would care, it seems like they want that to happen. When we did get our ice cream, she didn’t say a word, just handed us the ice cream and that was it. Very unprofessional.Do not waste your time coming to the Bay City ( Wilder rd.) location. Can’t say I’ve had an even an average experience here in the past few years.
Atmosphere: 1
Food: 3
Service: 1
Amanda Zastrow
So glad we got off the highway to get a coffee and that place was closed at 835 pm on a Saturday night. All the lights on, no body home! 1/27/24
I’ve had multiple items missing from our orders each time we’ve ordered from this Tim’s. I understand mistakes, but at this point the employees are just lazy.
Atmosphere: 1
Food: 3
Service: 1
rae
not vegan friendly, 9/10 times incapable of handing over a dairy free drink
Alexys Hayes
Love the timbits, and the Pumpkin Latte is great at this location! I stop in and get Timbits for me and coworkers. They all love them, too. Service is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Nicholas Fogliatti
Come here almost 2-3x a week. Always order a coffee and some food for the kiddos which is usually timbits. They always remember me even though I don't come daily. They are always super friendly and the food is always served in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
alessandra cooper
We stopped in on the way to the boat launch. There were only two people in line ahead of me. I waited for over 25 minutes for two coffees and egg bites. There was no cream or sugar in the coffees, and we were given the wrong bites. The two very unhappy looking employees at the counter had very poor customer service and were complaining/blaming other people for how long orders were taking. We will not stop in at that location again.
I was driving for Long hours and I finally Found a Tim Hortons I went down to order some coffee and food When I walked in, I stood front of the cash register for at least five minutes. The workers did not knowledges me didn’t look at me as There was a blonde girl with a choker on her neck give me dirty looks. She was only talking to her boyfriend, who was picking up an order, hugged him, kissed him, went back behind the counter and still didn’t help me. I waited another five minutes nobody Asked me any questions or even looked at me So I left I rather go spend my money somewhere else .There was at least five people behind the counter, and that girl is a problem. Please fire her. She is bad for your business. The whole team looks like they hate their life
Love the coffee. WORKERS r very nice. Food is always goodWheelchair accessibility: Bathrooms are easy to get in to with a wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Great TimBits and doughnuts excellent prices too compare to Cops and Doughnuts 1/2 the price Next visit they had No Doughnuts don't know why
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Doughnut
Delicious food and coffee
I hate to be that person, but I need to start saying something about how often they are "cleaning the espresso" Machine during peak hours - Or it's down. (Maybe it's just my timing in the universe) Sorry Guys. That needs to be planned better. On a good note, I always get friendly and good service.
Atmosphere: 5
Food: 2
Service: 5
As of late, we have had terrible experience with this location. This location is by far lacking customer service the most.The first time we came through the drive thru at 7pm and was told they unexpectedly closed for the night, so we asked if that might cold stone ice cream too and he very rudely and with attitude said yes through the speaker.A few days later we return to get our craving of ice cream and place our order through the drive thru with another employee who has major attitude. We asked what ice cream creation had cookie dough in it and she told us we had to be more specific and we should come into the store if we didn’t know our order. When we got to the window she rudely told us the total again, looked absolutely miserable to be working and it took them 25 minutes to make up our ice cream (no one else is in store or in drive thru).If we didn’t already give them our cash, we would’ve driven away. Not that they would care, it seems like they want that to happen. When we did get our ice cream, she didn’t say a word, just handed us the ice cream and that was it. Very unprofessional.Do not waste your time coming to the Bay City ( Wilder rd.) location. Can’t say I’ve had an even an average experience here in the past few years.
Atmosphere: 1
Food: 3
Service: 1
So glad we got off the highway to get a coffee and that place was closed at 835 pm on a Saturday night. All the lights on, no body home! 1/27/24
Atmosphere: 1
Food: 1
Service: 1
If there was an option for 0 ⭐ that's what you'd
Atmosphere: 1
Food: 1
Service: 1
It's Tim's, so it's not bad food when in a hurry.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Doughnut
Very nice staffClean PlaceGood coffee
Restaurantji Recommends
I’ve had multiple items missing from our orders each time we’ve ordered from this Tim’s. I understand mistakes, but at this point the employees are just lazy.
Atmosphere: 1
Food: 3
Service: 1
not vegan friendly, 9/10 times incapable of handing over a dairy free drink
Love the timbits, and the Pumpkin Latte is great at this location! I stop in and get Timbits for me and coworkers. They all love them, too. Service is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Come here almost 2-3x a week. Always order a coffee and some food for the kiddos which is usually timbits. They always remember me even though I don't come daily. They are always super friendly and the food is always served in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
We stopped in on the way to the boat launch. There were only two people in line ahead of me. I waited for over 25 minutes for two coffees and egg bites. There was no cream or sugar in the coffees, and we were given the wrong bites. The two very unhappy looking employees at the counter had very poor customer service and were complaining/blaming other people for how long orders were taking. We will not stop in at that location again.
Atmosphere: 1
Food: 3
Service: 1