Didn't get in the dining room even though it was supposed to be openFood was borderline inedible
Atmosphere: 1
Food: 2
Service: 2
Mindaugas Žukauskas
Not sure when the last time this “restaurant “ was cleaned. Ordered family lunch two large fries, hamburger, two quarter pounders, 20 chicken nuggets, drinks. I mean prices are 3-4 times bigger than 2 years ago and meals are 3-4 smaller. Bye bye mcdonalds
Atmosphere: 1
Food: 1
Service: 1
Jenny G
Service was spot on! Food was fresh!
Atmosphere: 5
Food: 4
Service: 5
Larry Taylor
Drive thru service was a bit slow
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, French Fries
Jaim Wolfe
3/9/24 stopped in at 9:50am for breakfast. Placed order found that they had no milk or sprite. Placed order, then at 10:22 they came out to tell us that they were out of hotcakes / pancakes which both of my kids ordered. I just said please refund our order. She promptly came back with cash and said sorry. Prices are outrageous. Done with McDonalds.
Atmosphere: 5
Food: 1
Service: 1
Leslie MOREAU
This was the wildest McDonalds experience ever! Find somewhere else to eat! After our order was placed at the self service screen because there was no one at the front counter, other customers warned us they had been waiting for 45mins for a cheeseburger and iced coffee. When they finally recieved it, it was cold. They asked for a refund. The manager from in the back yelled, "well they're just going to have to wait!"I asked an employee if our order was going to be 30-45mins, she said she didn't know, but we'll be waiting longer for a refund.After some yelling from the customers the manager finally came forward. She was aweful, yelling, and ignorant, before she refunded the other customers and then us. Our order had been placed 20 mins before we recieved the refund and we still hadn't recieved the drinks. No one got their food, and there was no one else in the restaurant!
Michael Foote
My wife
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac
Rick Fisher
Slow drive
Atmosphere: 4
Food: 5
Service: 3
Adam Fruge
I have served 26 plus years and stationed all over the world. The McDonald's in Boyne City Michigan is by far the worst unit I have ever visited. Just today, 23 January 2024, they did not open until 10 am. The area received 3 inches of snow overnight. I arrived at 10:10 am and was informed that they were not serving breakfast. Was told this was the owners decision. There was no general manager available. And of course no owner either. It's not my first, or second bad experience at the unit. Better local options than this place
Atmosphere: 1
Food: 1
Service: 1
Adam F.
Went for breakfast on 13 January 2024, arrived at 10:10 am and was informed that breakfast items were not available, only lunch. Reason was they didn't open until 10 am this morning. The area received maybe 3 inches of snow. The employee said this was the owners decision. No general manager working or the owner. It's not the first or second time that I have had a bad experience at this location. Serving over 26 years in the military and being stationed all over the world, this location is by far the "worst" of the worst!! Have never received a call back from management for a response.
This place is poorly run… Management is more interested in lecturing you on how their services work than apologizing for poor performance. avoid
Atmosphere: 1
Food: 2
Service: 1
kelly bellant
Probably the slowest mcdonalds in the state. Lunch is the worst time, expect to spend 15-20 minutes in the drive through.They manage to forget something on half the orders so as much as I wish you wouldn't make the line slower, always double check your order here.On the bright side breakfast before 7:30 is fast and great.
Atmosphere: 3
Food: 2
Service: 2
keith kruszewski
Came to use the restroom, very clean and fully stocked!
Atmosphere: 5
M. S.
Decently clean and food was ok but staff seemed highly disorganized Not a great environment for lunch while
Didn't get in the dining room even though it was supposed to be openFood was borderline inedible
Atmosphere: 1
Food: 2
Service: 2
Not sure when the last time this “restaurant “ was cleaned. Ordered family lunch two large fries, hamburger, two quarter pounders, 20 chicken nuggets, drinks. I mean prices are 3-4 times bigger than 2 years ago and meals are 3-4 smaller. Bye bye mcdonalds
Atmosphere: 1
Food: 1
Service: 1
Service was spot on! Food was fresh!
Atmosphere: 5
Food: 4
Service: 5
Drive thru service was a bit slow
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, French Fries
3/9/24 stopped in at 9:50am for breakfast. Placed order found that they had no milk or sprite. Placed order, then at 10:22 they came out to tell us that they were out of hotcakes / pancakes which both of my kids ordered. I just said please refund our order. She promptly came back with cash and said sorry. Prices are outrageous. Done with McDonalds.
Atmosphere: 5
Food: 1
Service: 1
This was the wildest McDonalds experience ever! Find somewhere else to eat! After our order was placed at the self service screen because there was no one at the front counter, other customers warned us they had been waiting for 45mins for a cheeseburger and iced coffee. When they finally recieved it, it was cold. They asked for a refund. The manager from in the back yelled, "well they're just going to have to wait!"I asked an employee if our order was going to be 30-45mins, she said she didn't know, but we'll be waiting longer for a refund.After some yelling from the customers the manager finally came forward. She was aweful, yelling, and ignorant, before she refunded the other customers and then us. Our order had been placed 20 mins before we recieved the refund and we still hadn't recieved the drinks. No one got their food, and there was no one else in the restaurant!
My wife
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac
Slow drive
Atmosphere: 4
Food: 5
Service: 3
I have served 26 plus years and stationed all over the world. The McDonald's in Boyne City Michigan is by far the worst unit I have ever visited. Just today, 23 January 2024, they did not open until 10 am. The area received 3 inches of snow overnight. I arrived at 10:10 am and was informed that they were not serving breakfast. Was told this was the owners decision. There was no general manager available. And of course no owner either. It's not my first, or second bad experience at the unit. Better local options than this place
Atmosphere: 1
Food: 1
Service: 1
Went for breakfast on 13 January 2024, arrived at 10:10 am and was informed that breakfast items were not available, only lunch. Reason was they didn't open until 10 am this morning. The area received maybe 3 inches of snow. The employee said this was the owners decision. No general manager working or the owner. It's not the first or second time that I have had a bad experience at this location. Serving over 26 years in the military and being stationed all over the world, this location is by far the "worst" of the worst!! Have never received a call back from management for a response.
Restaurantji Recommends
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This place is poorly run… Management is more interested in lecturing you on how their services work than apologizing for poor performance. avoid
Atmosphere: 1
Food: 2
Service: 1
Probably the slowest mcdonalds in the state. Lunch is the worst time, expect to spend 15-20 minutes in the drive through.They manage to forget something on half the orders so as much as I wish you wouldn't make the line slower, always double check your order here.On the bright side breakfast before 7:30 is fast and great.
Atmosphere: 3
Food: 2
Service: 2
Came to use the restroom, very clean and fully stocked!
Atmosphere: 5
Decently clean and food was ok but staff seemed highly disorganized Not a great environment for lunch while
Atmosphere: 1
Food: 5
Service: 3