Ordered all extra crispy and it was all original. The second time only has original was on lunch so again no extra crispy
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Chicken
Jintana Jamjang
Rude customer service…
Food: 3
Service: 1
Lacie Horse Feather
My daughter wanted to eat there so we went fries were GREAT and for the most part the nuggets weren't bad however she bit into one and she said it tasted not good and when she bit into it she said it felt weird, I thought maybe it wasn't chicken but a chunk of the batter possibly. But i didnt see it or taste it so who knows. The mashed potato weren't the tastiest today not sure if someone mixed the water to the amount of instant mix but they definitely were off today. It happens tho, and we will return because the food is good more times then its not and i understand it happens. It happens at home i can make something ive made 100 times and for whatever reason that one time its not right and we have to go out to eat. Usually KFC lol. So we have no issues returning and not letting it effect our liking of KFC. The person who took our order was super friendly and the service was actually quite fast getting our food.
Food: 3
Service: 4
Ask for Belinda, Key Realty Partner
We used to stop here at least once a month after grocery shopping for lunch. Always get the pot pie it is so yummy, hot ad fresh every time. Love them!
Food: 5
Christopher Nordman
Ether management is having a really bad day, or they are just outright rude. No people skills, no communication skills. I'm absolutely disgusted with the way I was talked to there. And the food? Whatever happen to the crispy chicken. Dave Thomas created? Its all soggy cold chicken. Definitely not served to propper Temps. Nothing like biting into a chicken strip and its cold and dry with soggy breading. I will never be returning for business or food.
Recommended dishes: Chicken Tenders
#sweetpea J
We picked a family meal deal 3/25 and the sides were good. The chicken was hard and was old, tasted dry as heck....not the first time....guess we r done eating from here....
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Fried Chicken
Cheyanne Zacker
The food was not good at all the chicken on the bone was disgusting and the biscuits were rock hard you just lost a customer.
Food: 1
Susan Eldridge
I ordered a 2 piece meal the chicken leg and thigh little like a Cornish hen. The potatoes were bad.
Food: 1
Service: 5
Anthony Jones
First of who ever runs this place needs to be replaced. No customer service rude disrespectful. And all the above. Ordered food called to confirm to please put bbq and all sauces in bag waited for delivery got half my order no sauces biscuits I can brake a window with I mean come on. So they go all the way back to get rest of order and u wouldn’t believe it but they really did it food that was forgotten got picked up delivered cold as Michigan on a bad day no sauce order just never was completed period never will I ever go there again that’s just wrong.
Atmosphere: 1
Food: 1
Service: 1
Marjorie J Preister
Just picked up a 5 PC tenders box. Looks, and tastes, like they microwaved yesterday's leftover mystery pieces. Soggy notcrunchy! Will NEVER go back to the Cadillac KFC.
The chicken didn't have any taste it wasn't good . Will not go there again
Deb Ellens
On January 5, 2024 I purchased an eight piece meal, original. I paid $29.67 received two sides. The pieces of chicken were about the size of a Cornish hen. I am not making that up. I couldn’t believe how small the pieces were. I called the store. They said that there was nothing they could do about it. That’s the way they came in and acted like they really didn’t give two craps about it. I’m not happy! That is ridiculous! A corporation as large as KFC and you get little tiny pieces of chicken when that is supposed to be their business it’s very disappointing!
Food: 1
Service: 3
Recommended dishes: Fried Chicken
metal693
I dont know what meat they are selling as "chicken" but it's the worst I've ever
Atmosphere: 2
Food: 1
Service: 5
Brenda Kinner
It used to be 11 secret herbs & spices.. the main ingredient is now salt. The quality and portions hv gone to hell, and the order incorrect.I could understand the inflated prices if it were anything like it used to
Paul, the manager is a really good guy and very polite. We were from out of town and had excellent customer service. We will go back again the next time we go through that area. Thank you!
Ordered all extra crispy and it was all original. The second time only has original was on lunch so again no extra crispy
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Chicken
Rude customer service…
Food: 3
Service: 1
My daughter wanted to eat there so we went fries were GREAT and for the most part the nuggets weren't bad however she bit into one and she said it tasted not good and when she bit into it she said it felt weird, I thought maybe it wasn't chicken but a chunk of the batter possibly. But i didnt see it or taste it so who knows. The mashed potato weren't the tastiest today not sure if someone mixed the water to the amount of instant mix but they definitely were off today. It happens tho, and we will return because the food is good more times then its not and i understand it happens. It happens at home i can make something ive made 100 times and for whatever reason that one time its not right and we have to go out to eat. Usually KFC lol. So we have no issues returning and not letting it effect our liking of KFC. The person who took our order was super friendly and the service was actually quite fast getting our food.
Food: 3
Service: 4
We used to stop here at least once a month after grocery shopping for lunch. Always get the pot pie it is so yummy, hot ad fresh every time. Love them!
Food: 5
Ether management is having a really bad day, or they are just outright rude. No people skills, no communication skills. I'm absolutely disgusted with the way I was talked to there. And the food? Whatever happen to the crispy chicken. Dave Thomas created? Its all soggy cold chicken. Definitely not served to propper Temps. Nothing like biting into a chicken strip and its cold and dry with soggy breading. I will never be returning for business or food.
Recommended dishes: Chicken Tenders
We picked a family meal deal 3/25 and the sides were good. The chicken was hard and was old, tasted dry as heck....not the first time....guess we r done eating from here....
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Fried Chicken
The food was not good at all the chicken on the bone was disgusting and the biscuits were rock hard you just lost a customer.
Food: 1
I ordered a 2 piece meal the chicken leg and thigh little like a Cornish hen. The potatoes were bad.
Food: 1
Service: 5
First of who ever runs this place needs to be replaced. No customer service rude disrespectful. And all the above. Ordered food called to confirm to please put bbq and all sauces in bag waited for delivery got half my order no sauces biscuits I can brake a window with I mean come on. So they go all the way back to get rest of order and u wouldn’t believe it but they really did it food that was forgotten got picked up delivered cold as Michigan on a bad day no sauce order just never was completed period never will I ever go there again that’s just wrong.
Atmosphere: 1
Food: 1
Service: 1
Just picked up a 5 PC tenders box. Looks, and tastes, like they microwaved yesterday's leftover mystery pieces. Soggy notcrunchy! Will NEVER go back to the Cadillac KFC.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Tenders
Restaurantji Recommends
The chicken didn't have any taste it wasn't good . Will not go there again
On January 5, 2024 I purchased an eight piece meal, original. I paid $29.67 received two sides. The pieces of chicken were about the size of a Cornish hen. I am not making that up. I couldn’t believe how small the pieces were. I called the store. They said that there was nothing they could do about it. That’s the way they came in and acted like they really didn’t give two craps about it. I’m not happy! That is ridiculous! A corporation as large as KFC and you get little tiny pieces of chicken when that is supposed to be their business it’s very disappointing!
Food: 1
Service: 3
Recommended dishes: Fried Chicken
I dont know what meat they are selling as "chicken" but it's the worst I've ever
Atmosphere: 2
Food: 1
Service: 5
It used to be 11 secret herbs & spices.. the main ingredient is now salt. The quality and portions hv gone to hell, and the order incorrect.I could understand the inflated prices if it were anything like it used to
Food: 1
Service: 1
Recommended dishes: Chicken Tenders, Fried Chicken
Paul, the manager is a really good guy and very polite. We were from out of town and had excellent customer service. We will go back again the next time we go through that area. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken