Stood at the front counter for 8 min before I seen anyone. He said I'll get someone. A few min another guy says I'll be right back . Comes back can't use the register. Keeps calling manager to assist and gets nothing. He then leaves and a lady comes up and I ask if she was going take me order and says no. They put money into the building but forgot how to train people about customer service. Won't be back
Service: 1
It'sNijahhh
Had to wait 40 minutes in the drive thru??
Atmosphere: 1
Service: 1
Corey Shanks
12:19am 03/21 Two people were apparently working, both were extremely rude. I sat at the speaker for a solid 10 minutes without being helped. I said “hello?” And the lady yelled at me for no reason. 5 more minutes pass and someone behind me honked and then a guy came on and said they weren’t going to serve me anymore so I drove off. Disgusting.
Justin Collinash
Yet another garbage chain serving up incompetence
Atmosphere: 1
Food: 1
Service: 1
Matthew Verbaan
Come on peeps be alive, be friendly treat us like youd wanna be treated
Atmosphere: 3
Food: 3
Service: 2
Danny Fry
Went to get food last night and was greeted with a horrible attitude by the lady with the dirty looking neon yellow of green hair. She messed up my WHOLE order and charged me 30¢ for an extra sauce I never received. Just a horrible experience.
Service: 1
William H
Food is good, neatly prepared. The wait though is another thing.....to
Atmosphere: 4
Food: 5
Service: 4
biggunn770
Drive through only... can't really drive a truck through the drive through. Great job Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Mike Ahrendt
Order was wrong. Food was terrible, even for fast food. Tasted like my burger had been in a warmer for an hour. Bun was incredibly dry. Terrible value.
Atmosphere: 2
Food: 1
Service: 3
Mohamed
The night shift seemed to not have an adult manager. A kid took our orders after yelling at us to wait.Go somewhere else.
While we were thankful that the dining room was open, it should have been closed. The man in front of us waited too long to get his order of two frosties. We were never acknowledged by the staff. Our order was taken almost begrudgingly. They kept speaking loudly amongst themselves about bags of fries being dropped. Our meal tasted fine. Unfortunately, the frosties that we were served were light and airy as though something was wrong with the machine. They were nowhere close to the dense frozen treat that is normally served. Saddened to need to write a negative review.
Atmosphere: 2
Food: 4
Service: 2
Kevin Kneiding
Wouldn't feed the burger to my dog got my order totally wrong! I have an allergy to onions!!!! Thanks! Fries were great though. So were the all the workers I talked to. Other than that so disappointing. Use to love Wendy's! Waste of $12 dollars. I miss the old Wendy's food so bad :'( About a 10% chance I EVER go back!
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Fries
Chan Long
I grab a quick breakfast in Canton MI location haven't had French toast in ages! Let's just ill be going there again for a quick breakfast! Thanks you team!
Atmosphere: 5
Food: 5
Service: 5
Kanea Douglas
this food was terrible. the fries were not cooked, and cold. it’s incredibly overpriced for the quality of food received. i know it’s fast food but go to bk or something. this was
Atmosphere: 1
Food: 1
Service: 1
Sam B
One of several local Wendy's that are awful. Corporate must not monitor this area well.
Stood at the front counter for 8 min before I seen anyone. He said I'll get someone. A few min another guy says I'll be right back . Comes back can't use the register. Keeps calling manager to assist and gets nothing. He then leaves and a lady comes up and I ask if she was going take me order and says no. They put money into the building but forgot how to train people about customer service. Won't be back
Service: 1
Had to wait 40 minutes in the drive thru??
Atmosphere: 1
Service: 1
12:19am 03/21 Two people were apparently working, both were extremely rude. I sat at the speaker for a solid 10 minutes without being helped. I said “hello?” And the lady yelled at me for no reason. 5 more minutes pass and someone behind me honked and then a guy came on and said they weren’t going to serve me anymore so I drove off. Disgusting.
Yet another garbage chain serving up incompetence
Atmosphere: 1
Food: 1
Service: 1
Come on peeps be alive, be friendly treat us like youd wanna be treated
Atmosphere: 3
Food: 3
Service: 2
Went to get food last night and was greeted with a horrible attitude by the lady with the dirty looking neon yellow of green hair. She messed up my WHOLE order and charged me 30¢ for an extra sauce I never received. Just a horrible experience.
Service: 1
Food is good, neatly prepared. The wait though is another thing.....to
Atmosphere: 4
Food: 5
Service: 4
Drive through only... can't really drive a truck through the drive through. Great job Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Order was wrong. Food was terrible, even for fast food. Tasted like my burger had been in a warmer for an hour. Bun was incredibly dry. Terrible value.
Atmosphere: 2
Food: 1
Service: 3
The night shift seemed to not have an adult manager. A kid took our orders after yelling at us to wait.Go somewhere else.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
While we were thankful that the dining room was open, it should have been closed. The man in front of us waited too long to get his order of two frosties. We were never acknowledged by the staff. Our order was taken almost begrudgingly. They kept speaking loudly amongst themselves about bags of fries being dropped. Our meal tasted fine. Unfortunately, the frosties that we were served were light and airy as though something was wrong with the machine. They were nowhere close to the dense frozen treat that is normally served. Saddened to need to write a negative review.
Atmosphere: 2
Food: 4
Service: 2
Wouldn't feed the burger to my dog got my order totally wrong! I have an allergy to onions!!!! Thanks! Fries were great though. So were the all the workers I talked to. Other than that so disappointing. Use to love Wendy's! Waste of $12 dollars. I miss the old Wendy's food so bad :'( About a 10% chance I EVER go back!
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Fries
I grab a quick breakfast in Canton MI location haven't had French toast in ages! Let's just ill be going there again for a quick breakfast! Thanks you team!
Atmosphere: 5
Food: 5
Service: 5
this food was terrible. the fries were not cooked, and cold. it’s incredibly overpriced for the quality of food received. i know it’s fast food but go to bk or something. this was
Atmosphere: 1
Food: 1
Service: 1
One of several local Wendy's that are awful. Corporate must not monitor this area well.