Starbucks

51400 Gratiot Ave, Chesterfield
(586) 598-8100

Recent Reviews

Bryson Schmitigal

Has an order online but you still have to wait the 15 minutes in the drive through and doesn’t tell you it’s drive through only. I love starbucks dearly but ordering online is so you can walk in and out with your drinks without waiting too long, but at this location you still have to wait with everyone else. Just remove the order online at this location.

Atmosphere: 1

Food: 4

Service: 1

Ceci Rybicki

I am very sad to say this but I was very disappointed when I went to this Starbucks.I have been to this Starbucks multiple times and the service was great but not this last time. I went to this Starbucks today with my sister and ordered a refresh and the barista made my drink completely wrong. I am not the person to complain so I was just going to drink it but my sister asked the barista to make it again and she rolled her eyes and chucked my refresher into the sink and gave us direct attitude. I would have been fine with the old drink but if I am paying $5 for a drink I expect it to be what I ask for.

Service: 1

Steve Arnold

Drive thru only, very hard to choose a travel mug.

Manny T

Don't accept mobile orders if you're drive-thru only. This drive-thru line is always the worst because it's an awful location and is routinely blocking 23 mile. Starbucks can afford to pay staff to work the inside, but this fits nicely with their union busting tactics.

emily morris

Yummy chai teas but the barista but my change from my order in the tip jar after I said I wanted it back??? Uh okay

Atmosphere: 5

Food: 5

Service: 1

Lisah deSenglau

Great service!

Melissa B

This Starbucks cannot make good drinks. Not sure if it’s because it’s in target or what. It’s common to have pumps of flavor added and they can’t seem to handle it here. My drink was not complicated but it was too difficult and it tasted gross. Also loved the comment made about my drink by the worker. I’m sorry but 2 pumps of cinnamon and 2 of vanilla is not that high maintenance.

Cortney McComas

This Starbucks location is the absolute worst. They have always been a terrible location with the lack of access and parking, but now they decided to make their store drive thru only. The problem, they are still accepting mobile orders. I placed a mobile order heading back to work and in doing so, expected to be able to pick up my coffee in ten mins like the app said. Unfortunately, because they are now a drive thru only location, they have NO where for you to pick up your coffee without waiting in line. Mind you, that line in the drive thru, was extended out to 23 mile rd. That’s incredibly poor business and customer service to have a customer able to place a mobile order, in a hurry, and then have them wait 30 mins or more for a cold coffee that they should have been able to pick up right away. Otherwise what is the ping of a mobile order?!?!? This store needs to shut down and find a better location, and definitely needs to stop rudely accepting mobile orders. Luckily, I was able to get my money back from customer service, just ridiculous.

Kee

I got three coffees and they all had coffee grounds all in them. After drinking half of them I thought they emptied the grounds in my cup. After checking the other cups I seen that it wasn't just mine all 3 had coffee grounds in them... Probably won't be revisiting...

Mikel Sokolik

No flavor people go here to walking around with a Starbucks cup in there hand because it screams I paid 4 an over price product because it's a trend no thank you keep your $7.00 drink

C Richardson

Always a pleasant visit!!!

Aleeya Boychuck

Lovely staff!!

Veronica Cook

Why have a mobile app when you still have to wait in a long line ??‍♀️

Laura Vandenheede

Fantastic service by Ellen in the Starbucks cafe! She was warm and welcoming, and personally connected while executing speedy service. The latte was made to perfection. Thanks for being an oasis in this city!

Rosemary Rinn

Understaffed, but they try. They do know every drink, so they are knowledgeable.

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