Panera Bread

26580 Ford Rd, Dearborn Heights
(313) 724-1861

Recent Reviews

KaMita C Bell LLMSW

I ordered on the Uber Eats apps and my whole order was not correct. I will not order again. I wasn't feeling well and this was my dinner.

Arthur Applegate

A very good place to relax and meet with your friend. Also the quality is the same from store to store.

Atmosphere: 5

Food: 5

Service: 5

J Deleware

I come to this Panera Bread Cafe once or twice a week and have a great experience more often than not. I do not often write reviews. A young girl named Heba often helps me order my breakfast on Saturdays and she is a ray of sunshine. She is always happy to accommodate me and my mother and we are always elated to see her working. She is a breath of fresh air, as I have dealt with some very rude workers in the past. She is either genuinely excited for me to order my breakfast sandwich, or an amazing actress. Regardless, she creates a warm environment and a pleasant experience every single time. Although this cafe may not always be the most accurate, they will always be sure to help solve the issue. I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Latresa Williams

Frequently runs out of oatmeal cookies and yogurt with

Atmosphere: 3

Food: 3

Service: 3

Sara Ann

Never ready, and can never find my order. All I need is to pick up my empty cup from the sip rewards. And it takes 15 mins to get that empty cup that I have to fill myself! This location is so terrible. Also it's always dirty. It's so close to my house but I'll drive farther.

Atmosphere: 1

Food: 1

Service: 1

Diana Calderon

They messed up on my order. It continued to be missing cheese which was never mentioned to make the turkey Bacon sandwich.

Donna Ayers

First time we ordered delivery from here very disappointed. Ordered 2 of the 2for899.was charged 16.99 each smh 2 half sandwich s 2 cups soup 35.oo outrageous

Khalil Dakhlallah

I had a soup and a cup of coffee. The soup was great, the coffee was ok. Service was very slow, the place was too crowded for some people using the place as a library. Taking a lot of seats and tables from customers who want to enjoy a nice cup of coffee. Two employees are waiting on a long line of agitated customers.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Broccoli Cheddar Soup

Sandra Burnett

My experience at this location was fair but I will not go back. The cashiers were not friendly.

Atmosphere: 4

Service: 3

Mino J

The food was bad. Baguette was soaked. No mozzarella on it. Could not eat it. Also, the pizza was just the dough with watery tomato sauce.

Atmosphere: 2

Food: 1

Service: 3

Elaine Tutwiler

Really enjoy the sandwiches here. Drinks and especially the treats.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry Scone

Dr.Fayyaz Zahid

Lack of help so quality went down miserably.

Atmosphere: 3

Food: 3

Service: 2

Omar TURAN

I’ve seen better managed Panera bread locations but this is still considered a good one maybe because they are always

Atmosphere: 4

Food: 4

Service: 4

Nicole Moore

Ordered the new chicken melt and was VERY disappointed! It wasn't even toasted so it was cold, not to mention it barely had anything in it so I basically paid for bread. The baguette that came with my soup was old and hard as a rock. This was first and last time at this

Food: 2

Anrico Lockhart

Usually when I come in I have a good experience. But not today, I had a not so good experience with this same person the last time I came in. The cashier name was Athraa and she was very rude. When I came in she continue to stock the pastry bar until she was finisher before she took my order. I tried to give her my phone number so I can get my rewards and she told me the system is not going to take it, I guess since I ordered the baker's dozen. So I told her it usually does so too try it anyway. Only then was I able to imput my phone number. Wheen she filled my order she just threw my bagels around. She gave me the box, I asked for butter and knives she gave me 4 butters and 1 knife in a pastry bag. I also told her I need a big bag to carry my items. I told her I ordered 13 bagels so I need more than 4 butters and 1 knife and I also needed a big bag. She then turned around as if I was bothering her and placed more butter and 5 knives in another pastry bag. I had to tell her again I need a big bag. She gave me a big bag and did not even try to open it or try to place my items in the bag. She barely wanted to give me napkins which she only gave to me after I had to ask for a big bag three times. This lady was very rude, unpleasant, and unprofessional. There are plenty employers hiring and if she doesn't want to work with the public or if she is unhappy with servicing Paneras customers then she needs to work where she doesn't have contact with the customers.

Atmosphere: 5

Food: 5

Service: 1

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